Danna Soliman1 reviewTotal number of Google reviews Danna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is the best boba shop ever 😝
Dots Boba
4.6 ★★★★★ 330 Google reviews · 24 photos
78%five-star reviews
1%reviews answered by the owner
Nov 2026latest review
Dots Boba at a glance
Google reviewers rate Dots Boba 4.6 out of 5 based on 330 reviews, highlighting fast service, friendly staff, and popular items like HK milk tea, fruit sago drinks, and savory snacks. Customers appreciate the option to order online for pickup and the generally fresh taste of the beverages. However, recurring criticisms in lower-rated reviews include inconsistent food quality, particularly with eggettes, clumpy boba, and drinks that taste watered down or overly sweet despite sugar adjustments.
- Google rating: 4.6 out of 5 from 330 reviews (78% five-star).
- Reviews on this page: 330 Google reviews (291 with written comments, 147 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: November 6, 2026.
- Service: Bubble Tea Shop serving San Francisco, California.
Data from Google, last updated November 9, 2026.
Star ratings
330 Google reviews we collected
- 5 stars25878%
- 4 stars4012%
- 3 stars134%
- 2 stars93%
- 1 star103%
Praise vs complaints
Phrases our text analysis found in 291 written reviews
- Praise11995%
- Complaints65%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4838%
- Would recommend3125%
- Speed & response2117%
- Price & value1411%
- Quality & results86%
- Honesty & trust22%
- Communication11%
What customers talk about
We read 291 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great place, went afterschool, friendly service and great boba🥹”
“It’s not sweet and has too much milk.”
“If your on ocean I would strongly recommend coming here.”
“Its not that sweet and not that bitter and my order came out pretty fast.”
“It can be a bit on the pricier end but worth it in my opinion since the mango is always perfectly ripe and flavorful, and the drink itself is rich and thick :)”
“Not to mention a bit overpriced for a basic milk tea drink”
“Easy ordering, great service, tons of tasty menu options!”
“But honesty can’t go wrong.”
“The employees were really nice and answered all my questions!”
People customers mention
- Tea 5 reviews
- Kong 5 reviews
- Taiwanese 4 reviews
- Sago 4 reviews
- Eggette 3 reviews
- Thai 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 330 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Carlos Romero2 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place, went afterschool, friendly service and great boba🥹
Madeleine Broadaway3 reviewsTotal number of Google reviews Madeleine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is so good! The fruit teas taste amazing and are so refreshing. The milk teas always have amazing flavor! I definitely recommend!
Maryann King3 reviewsTotal number of Google reviews Maryann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlegot the jasmine milk tea with less sugar and added pistachio cream and it’s so fireeee! i love jasmine tea! the strawberry coco is good if you enjoy strawberry smoothies 🍓 we also got the black sesame mochi eggette and it was tasty not too sweet!
Bird1 reviewTotal number of Google reviews Bird has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove the jasmine
Carson Zhen1 reviewTotal number of Google reviews Carson has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper good super delicious highly recommend
Trinh TranLocal Guide · 56 reviewsTotal number of Google reviews Trinh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove that you can order online and go in and pick up your drinks. The drinks were okay. There isn't anyone at the front to really help you or greet you. Limited seating inside, more like a grab-and-go place.
GirlKisserMaowMaowMaoow EslayLocal Guide · 27 reviewsTotal number of Google reviews GirlKisserMaowMaowMaoow has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEggette only has filling in the middle
Wyman L8 reviewsTotal number of Google reviews Wyman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove Dots Boba! The eggettes have the exact right balance of sweetness—we finished ours before we even made it out the door. All the drinks taste fresh, but the HK Milk Tea and Hokkaido Milk Tea are easily the standouts. A fantastic spot for the whole family!
Hugo Liang2 reviewsTotal number of Google reviews Hugo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood drinks and fast service
Business details
- Address: 1330 Ocean Ave, San Francisco, CA 94112
- Phone: (415) 349-4888
- Website: order.toasttab.com
- Service area: San Francisco, CA