Double Move LLC holds a 4.9/5 rating from 310 reviews, with the owner replying to 99% of feedback. Most customers highlight punctuality, efficient handling of belongings, and reasonable pricing for local moves. However, low-star reviews cite communication breakdowns, unexpected fee increases, and significant delays in delivering stored items.
Google rating: 4.9 out of 5 from 310 reviews (97% five-star).
Reviews on this page: 310 Google reviews (301 with written comments, 215 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 9, 2026.
Service: Mover serving Sacramento, California.
Data from Google, last updated November 11, 2026.
Star ratings
310 Google reviews we collected
4.9of 5
5 stars30297%
4 stars00%
3 stars31%
2 stars00%
1 star52%
Praise vs complaints
Phrases our text analysis found in 301 written reviews
97%praise
Praise54597%
Complaints173%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response15427%
Staff & attitude13624%
Quality & results10819%
Would recommend10519%
Price & value265%
Communication204%
Honesty & trust132%
What customers talk about
We read 301 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very fast and efficient , I was hesitant to book because you pay by hour but they worked hard and took good care of my things .”
“…try moves are a big undertaking and that things can happen that might delay a company from being able to deliver in a timely manner.…”
“They were professional, efficient, and handled all of the furniture with care.”
“They are not professional business to go with.”
“I had an outstanding experience with Double Move Moving Company today.”
“Double Move is the worst communication company i have ever tried talking to.”
“I would definitely use Double Moving LLC again and highly recommend them!”
“Please stay away from them.”
“Communication ahead of time was clear, the quote was reasonable, and they confirmed the day before my scheduled move.”
“My price point was constantly changed because they kept trying to find ways to add on hidden fees.”
“Communication was excellent, scheduling was easy, and they arrived right on time as promised.”
“They're customer representative Brian is terrible and does not communicate with the drivers.”
“I highly recommend Double Move Moving Company to anyone looking for a fast, professional, & reliable moving company.”
People customers mention
Alex24 reviews
Evan11 reviews
Movers9 reviews
Benjamin9 reviews
Vlad5 reviews
Serge5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
They were very fast and efficient , I was hesitant to book because you pay by hour but they worked hard and took good care of my things . Huge stress relief
Response from the owner · a month ago
Thank you for sharing your experience, Keith! We’re glad our team helped ease your stress by working efficiently while taking great care of your belongings. We understand that hourly pricing can feel uncertain, so it’s wonderful to hear that our crew’s hard work made a positive difference. We truly appreciate your feedback and are proud to provide professional movers!
Greg MoodyLocal Guide · 25 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
I was a bit stressed out with my move but Double Move made it easy. The crew (Vitalii, Arslan, Vlad) arrived on time and worked very efficiently. They placed everything where I wanted and were done moving my 4-bedroom home in less than 3 hours.
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving
Response from the owner · a month ago
Thank you so much for your wonderful review, Jennifer! We’re thrilled to hear that our team made your move easy and stress-free, completing your 4-bedroom home in less than three hours while placing everything exactly where you wanted it. We’re glad their punctuality, efficiency, and attention to your instructions made such a difference. We truly appreciate your feedback and are proud to provide residential moving services!
Kiana RodriguesLocal Guide · 17 reviewsiTotal number of Google reviews Kiana has written across all businesses on Google Maps, not just this one.
Great experience. Quick booking and quick move. Zero complications. Benjamin and team with Double Move wrapped everything well.
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · 2 months ago
Thank you for your wonderful review, Kiana! We’re thrilled to hear you had such a smooth experience from booking to completion. It’s great to know our team worked quickly, handled everything with care, and kept the entire move complication-free. We truly appreciate you choosing Double Move LLC and are proud to provide reliable moving services!
Lisa Young6 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Excellent experience with Double Moving LLC! Vlad, Vatr, and Vlagimia helped move furniture from storage and did a great job. Communication was excellent, scheduling was easy, and they arrived right on time as promised. They were professional, efficient, and handled all of the furniture with care. The entire process was smooth and stress-free. I would definitely use Double Moving LLC again and highly recommend them!
Price assessment: Great price
Services: Local moving
Response from the owner · 2 months ago
Thank you for your wonderful review, Lisa! We’re thrilled to hear our team provided such professional, efficient, and careful service. It’s great to know that communication and scheduling were smooth and that they made the entire process stress-free. We truly appreciate your recommendation of Double Move LLC and are proud to provide reliable professional movers!
Tessa Agcaoili6 reviewsiTotal number of Google reviews Tessa has written across all businesses on Google Maps, not just this one.
Great movers - efficient, prompt, hustled, respectful and followed my instructions. Reasonable price too.
Price assessment: Reasonable price
Price: $1,000–1,500
Response from the owner · 3 months ago
Thank you for your wonderful review, Tessa! We’re so glad to hear our team was prompt, efficient, respectful, and attentive to your instructions throughout your move. It’s great to know you were happy with both our service and our fair pricing. We truly appreciate you choosing Double Move LLC and are proud to provide reliable residential moving services!
AngelaLocal Guide · 37 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
While the 2 movers who came were very kind and helpful, I had a few unexpected issues. I called the day before the move to discuss specifics and asked the manager Adam specifically about the size of the truck that would be used. Adam told me that a 26’ truck would be arriving in the morning to move my 1 bedroom apartment. We discussed that there would be a single trip and likely extra space in the truck. I was very disappointed that the movers arrived in a very small 15’ rented U-haul truck. Not at all what I was told. It took 2 trips to move my 1 bedroom apartment as a result, which caused me to have to pay more hourly time. When I contacted Adam during the move to ask what happened to the 26’ truck, he never responded to me. I still haven’t heard back from him.
The movers also broke one lamp (lamps were not protected) and threw the food in the fridge in such a way that it leaked all over. I had to empty the new fridge and re-clean it. While the foreman mover was very kind, and helped fix a broken leg on my furniture, they just were not as efficient or effective as they could have been.
Price assessment: Overpriced
Price: $1,500–2,000
Services: Moving-related packing, In-state moving
Nick Coy7 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
They helped me move in Carmichael, CA and Daniel and his crew were amazing. So polite, so quick and efficient and really good guys! They take direction really well. Would use again!!!
Response from the owner · 3 months ago
Thank you for your wonderful review, Nick! We’re thrilled to hear Daniel and his crew made your move such a great experience. It’s great to know you appreciated their professionalism, efficiency, and positive attitude. We truly appreciate you choosing Double Move LLC and are proud to provide reliable local moving services in Carmichael!
Carol Holden5 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Our movers were absolutely fabulous. I highly recommend this company. Very professional. Big shout out to Daniela and his crew
Response from the owner · 4 months ago
Thank you for your wonderful review, Carol! We’re thrilled to hear Daniela and the crew provided such a professional moving experience. Your recommendation means a lot to us. We truly appreciate you choosing Double Move LLC and are happy we could provide dependable professional movers for your move!
Kevin Physique6 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
I had an outstanding experience with Double Move Moving Company today. Both members of the team were professional, friendly, & incredibly efficient from start to finish.
They completed my entire move in just over 4 hours from Central Roseville to West Roseville, including unloading into a two-story home. They handled several heavy & challenging items without issue, including a treadmill, three TVs, multiple nightstands, a dresser, & all of my bedroom, bathroom, & kitchen belongings.
Everything was wrapped exceptionally well, handled with care, & transported without any damage. They also took great care to protect both my furniture & my new home while moving everything upstairs.
The crew worked hard the entire time, communicated well, & made what could have been a stressful move incredibly smooth. I highly recommend Double Move Moving Company to anyone looking for a fast, professional, & reliable moving company. I’ll definitely be using them again for any future moves.
Not to mention the pricing was fair & reasonable.
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving
Response from the owner · 4 months ago
Thank you for your outstanding review, Kevin! We’re thrilled to hear our team made your move from Central Roseville to West Roseville smooth, efficient, and stress-free. It’s wonderful to know your belongings and home were treated with such care and that our crew’s professionalism, communication, and hard work made such a positive impression. We truly appreciate your recommendation of Double Move LLC and look forward to helping you again with our reliable residential moving services in the future!
