DoubleScope Films holds a 4.8/5 rating from 22 Google reviews, with the owner responding to 14% of them. Customers frequently praise the company's professional crew, friendly staff, and affordable pricing for services including music video production, event livestreaming, and equipment rentals. Reviewers highlight streamlined digital transactions, punctual gear delivery, and high-quality output. However, one recurring criticism in low-star reviews involves significant communication delays and disorganization, where clients reported waiting weeks for responses to initial inquiries.
Google rating: 4.8 out of 5 from 22 reviews (95% five-star).
Reviews on this page: 22 Google reviews (19 with written comments).
Owner responses: the business replied to 14% of reviews.
Most recent review: July 8, 2025.
Service: Video Production Company serving El Paso, Texas.
Data from Google, last updated November 2, 2026.
Star ratings
22 Google reviews we collected
4.8of 5
5 stars2195%
4 stars00%
3 stars00%
2 stars00%
1 star15%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
97%praise
Praise2897%
Complaints13%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude1034%
Quality & results621%
Would recommend621%
Speed & response414%
Price & value310%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great team, very professional and fun to work with.”
“Always professional in what they do and always delivering high quality work.”
“Hands down the best in El Paso and would definitely recommend their services!”
“…t and idea I had, and they overcame any unexpected last-minute bumps quickly with total competence.…”
“Super friendly and helpful staff and really affordable pricing!”
praise complaint · found by our text analysis, Google review wording unchanged.
Great team, very professional and fun to work with. They helped livestream our banquet fundraiser to reach a larger audience online which dramatically increased donations and awareness for our nonprofit. We've had tons of great feedback on how professional and engaging the livestream was. It's hard to keep an online audience engaged and thanks to DoubleScope Films, we had hundreds of people watching and engaged with a 3 hour event! They were very flexible and accommodating to figure out any request and idea I had, and they overcame any unexpected last-minute bumps quickly with total competence. They even had a full backup plan ready for us in case our live event had to be canceled, and also gave me the best quote from several companies I had reached out to. Absolutely recommend and will be using again.
Response from the owner · 5 years ago
Thank you for kind words, Mark! Looking forward to working with you again.
J
joel marquez6 reviewsiTotal number of Google reviews joel has written across all businesses on Google Maps, not just this one.
I always have a great experience with DSF Rentals! The entire team is extremely professional. The Gear is always getting better and better. I definitely recommend DSF for your next shoot!
L
lilian castro10 reviewsiTotal number of Google reviews lilian has written across all businesses on Google Maps, not just this one.
I've rented wireless lavaliers from DSF Rentals twice now, and each experience has been very easy, simple and streamlined. The fellas at the office are very nice and professional!
The invoices are sent digitally, which makes it very simple to pay quickly. When you arrive to pick up the equipment, you'll sign a digital document to ensure that any damages are your responsibility, and you'll also place a payment method on file. Then, when you return your equipment, they'll check to make sure everything is tip-top and still working well.
Since the building is on the corner of a busy street, you'll want to park across the street on Magnolia Street for an easy way to get in and out. Avoid parking at the front of the building unless you have a small vehicle.
M
Mizrrahim Lucero3 reviewsiTotal number of Google reviews Mizrrahim has written across all businesses on Google Maps, not just this one.
Profesionales en todos los sentidos! Interpretaron de excelente manera lo que mi equipo y yo teníamos en mente y lo mejoraron. Definitivamente vuelvo a trabajar con ellos.
