Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Downriver Pool Service holds a 4.8-star rating from 59 Google reviews, with the owner responding to 32% of them. Customers frequently praise the company for punctuality, clear communication, fair pricing, and reliable work on tasks like liner replacements, pool closures, and installations. Recurring themes highlight professional conduct and long-term customer loyalty. However, low-star reviews indicate a pattern of dissatisfaction regarding unfinished work details and a lack of responsiveness to follow-up calls.
Data from Google, last updated November 11, 2026.
59 Google reviews we collected
Phrases our text analysis found in 52 written reviews
How often each topic comes up in the written reviews
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were friendly, showed up when they were supposed to and did a great job!”
“Ron was extremely knowledgeable, helpful, and easy to communicate with throughout the entire process.”
“I’m so glad I found them and was able to get my pool fixed before the summer ends—highly recommend!”
“They have been servicing my pool for over 9 years they are always prompt and courteous.”
“Great communication throughout the process, accommodating for scheduling, fabulous customer service, and more than fair pricing!”
“They always show when they say or communicate as needed.”
“Ron Monna and Hussein were all helpful kind knowledgeable trustworthy with closing our pool this year .”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 59 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They took down and hauled away our 18' round pool. They were friendly, showed up when they were supposed to and did a great job!
Amazing and fast service! Ron was extremely knowledgeable, helpful, and easy to communicate with throughout the entire process. He came out, looked at the badly rusted wall on my pool, and immediately gave me a solution when other companies had ignored the problem. Ron and his team did a great job fixing my pool, and I’m very happy with how everything turned out. I’m so glad I found them and was able to get my pool fixed before the summer ends—highly recommend!
Ron is awesome-he’s been our go to guy for over a decade! We don’t trust anyone else. It’s so hard to find a great pool service with so many crooks out there. Downriver Pools remodeled our gunite pool this year-it’s wonderful and it was done before summer began- just as promised. Ron legit try’s hard to make his customers happy and doesn’t charge the ridiculous prices others do.
Thats really amazing experience.
Friendly excellent service. Need pool service? Highly recommend downriver pool 👍😎🌞👍
The team at Downriver Pool have always been amazing. They have been servicing my pool for over 9 years they are always prompt and courteous. Thank you Downriver Pools
Thank you JD its a pleasure.
Ron Monna and Hussein were all helpful kind knowledgeable trustworthy with closing our pool this year .fair price and quality work. I wish we would have used them sooner sad to say but not all company’s are as fair great work as downriver pools we truly appreciate them and we will definitely will be in the schedule with them
Downriver Pool Service did a phenomenal job again this season! Ron and Christian closed our pool and installed a safety cover, and everything looks fantastic. Seriously, if you own a pool in Downriver, MI, these are the folks to call. They’re super professional, know their stuff, and make the whole process so easy. Highly recommend them—will definitely have them back next year to open our pool!
Ron has been taking care of my inground pool for 10 years since he first refurbished it with new Liner, Heater, pump and filter. He does a great job. He and his Crew ALWAYS show up when they say they will, and do everything with a full clean up. They are the best value in town and the nicest people you would ever want to meet. I recommend them completely. I also second the shout out to Mona who handles scheduling etc.
Highly recommend they did a beautiful job on our liner we are very satisfied. They are honest and prices are fair.
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts