Cisco Haley2 reviewsTotal number of Google reviews Cisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, Nurse Maile was awesome!!
dr LASER
4.7 ★★★★★ 127 Google reviews · 14 photos
92%five-star reviews
90%reviews answered by the owner
Nov 2026latest review
dr LASER at a glance
Reviewers of dr LASER in Costa Mesa, CA, frequently cite affordable package pricing, punctual appointments, and effective results for laser hair removal, tattoo removal, and microneedling. Staff are generally described as knowledgeable and gentle during treatments. However, low-star reviews highlight recurring issues with customer service, including unresponsive management, disputes over promised pricing, and instances of skin burns or unprofessional behavior at the front desk.
- Google rating: 4.7 out of 5 from 127 reviews (92% five-star).
- Reviews on this page: 127 Google reviews (119 with written comments, 6 with photos).
- Owner responses: the business replied to 90% of reviews.
- Most recent review: November 6, 2026.
- Service: Tattoo Removal Service serving Costa Mesa, California.
Data from Google, last updated November 11, 2026.
Star ratings
127 Google reviews we collected
- 5 stars11792%
- 4 stars11%
- 3 stars00%
- 2 stars22%
- 1 star76%
Praise vs complaints
Phrases our text analysis found in 119 written reviews
- Praise18994%
- Complaints136%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7939%
- Would recommend3718%
- Quality & results2814%
- Communication189%
- Speed & response178%
- Price & value147%
- Honesty & trust94%
What customers talk about
We read 119 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Maile did my laser and was soo informative with all the information I needed, super kind & made me feel so comfortable through it all!”
“I was dealt with very unprofessionally, aggressively & rudely!”
“I recommend this place to everyone I know, because the staff and the amazing prices!”
“Nurse Maile has done multiple amazing micro needling on my acne scars and it given me amazing results!”
“Awful customer service!”
“She explained everything clearly, took her time, and was super gentle.”
“Maile was the best nurse ever and made the whole treatment quick and painless.”
“they offered great price for the hair removal package for underarms and Brazilian.”
“I know their low prices can be enticing, but they're low for a reason!”
“You can tell she genuinely cares about her clients and loves what she does.”
“Nurse burned my skin and the receptionist lied about treatments I was paying for.”
People customers mention
- Farrah 12 reviews
- Reanna 11 reviews
- Jennifer 7 reviews
- Christiana 7 reviews
- Gabby 5 reviews
- Darya 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 127 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
marissa carder2 reviewsTotal number of Google reviews marissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI loved my experience at dr LASER! Maile was the best nurse ever and made the whole treatment quick and painless. I recommend this place to everyone I know, because the staff and the amazing prices!
- Price assessment: Great price
- Services: Laser hair removal
Cindy Prohaska3 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely Love my tox results with nurse Maile! Her placement was perfect, giving me a refreshed, natural look without looking frozen or overdone. I had no bruising or downtime, and the results lasted even longer than I expected! Maile has such a gentle touch and a great eye for detail. I couldn’t be happier and will definitely be going back. Highly recommend!
Raime Rose1 reviewTotal number of Google reviews Raime has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI went with Maile, she did my Undereye PRP & Microneedling, and she has a magic hands. Never even felt the pain, will keep coming back to her & def suggest and recommend herrrr!!! Best nurse ✨💉
morgan smith9 reviewsTotal number of Google reviews morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love Dr Laser! They have the best prices I’ve seen, always do deals/specials and offers. I have been coming here for full leg/brazilian/underarm hair removal & the results have been amazing! I also have come for tattoo & the results have been great. Joe was soo great with setting my appointments & getting me great prices and hooking it up on everything I needed!! Seriously ask for him! Maile did my laser and was soo informative with all the information I needed, super kind & made me feel so comfortable through it all! Definitely come here for all laser needs!
ava prohaska3 reviewsTotal number of Google reviews ava has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr Laser is absolutely incredible! Nurse Maile has done multiple amazing micro needling on my acne scars and it given me amazing results! I can’t wait to book my next service at this incredible facility!
- Price assessment: Great price
- Services: Service not listed
mitra yoonessi3 reviewsTotal number of Google reviews mitra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest experience, effective laser, friendly staff,
Rolando MoranLocal Guide · 20 reviewsTotal number of Google reviews Rolando has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been a patient of Dr Laser for over 2 years now. They are amazing. Dorothy is wonderful and will work with you to get you the right treatments at the right price.
- Price assessment: Great price
- Services: Laser therapy
Ruby Tan9 reviewsTotal number of Google reviews Ruby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNurse burned my skin and the receptionist lied about treatments I was paying for. I was told I’d be receiving full hair removal but once I scheduled another nurse said I had paid for touch ups.The owner never responded to many emails I sent about my issues. Quick to take your money and offer low quality service
Kimberly Berry11 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is a complete scam. I have been getting laser tattoo & hair removal for 3 years now and I feel like I have completely wasted my money. I've had touch ups for laser hair removal twice in the last 3 years & it's as if I never received treatments. Being 3 years into laser tattoo removal I expected more results than what I have gotten, and after getting multiple second opinions I've found out that they are not properly treating me, they're borderline scarring me (thank GOD I stopped going before it was too late) and their aftercare instructions were hindering my results. Once when the technician was wrapping up my tattoo, which is basically an open wound after treatment, she ran out of medical tape to go over the gauze so she walked in with SCOTCH TAPE to tape me up. I said no thank you to that & left with just gaze sticking to me. Not to mention their turnover rate for employees is through the roof! Every time I go, I see new faces. I have been told by previous employees that the work environment is toxic and the way they are treated is a complete joke. They're also holding my money hostage refusing to refund me for services I have not and refuse to use due to concerns for my own safety, despite me never signing a no refund policy for the particular transaction. I know their low prices can be enticing, but they're low for a reason! Pay a little more & got to a reputable business who actually cares about your well being!!!
- Services: Laser hair removal, Service not listed
Business details
- Address: 261 E 17th St, Costa Mesa, CA 92627
- Phone: (949) 503-7546
- Website: drlaserla.com
- Service area: Costa Mesa, CA