Google reviewers rate the Louisville HVAC service 4.9 out of 5 based on 792 reviews, with the owner responding to 99% of feedback. Customers frequently praise punctuality, thorough diagnostics, professional conduct, and transparent communication regarding pricing and system needs. Recurring themes include efficient repairs, clean workspaces, and helpful staff who explain issues clearly. However, some low-star reviews cite high inspection fees, unexpected repair costs, or instances where technicians failed to resolve the initial problem.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
A truly professional group. Dr Ps team took the upmost care of my needs and home. All cleaned and no mess left behind. Huge kudos
Thank you a ton for this review! We love the experience! Appreciate the opportunity and you allowing us in your home.
Pete and his team never disappoint always a pleasure to deal with and I would recommend them to anyone for any and all hvac needs 😀
Thank you Mark!! Appreciate the opportunity as always and look forward to the future. Appreciate you!
They came the same day as I requested, the techs were very nice and done a great job!
Thank you a ton for having us! We appreciate the time and the review.
Dakota was great! Efficient.friendly and thorough.Wonderful company.My go to from here on.Highly recommend them.
Thank you Leslie! We appreciate the opportunity.
I loved my experience with Dr.P's. Dakota was very friendly,thorough,and knowledgeable.Iwould highly recommend this business to anyone!!
We appreciate the opportunity to deliver exceptional service at a high level. Dakota is diligent and our team is phenomenal at client care. This review makes for the greatest reward! Thank you 😊
Jacob and Trent were absolutely Awesome!! They were on time and went above and beyond to complete the job at hand.I Would have Jacob back anytime to do work in the future. Great experience!! 👍
Glad they were able to get you taken care of! Thank you for entrusting us 🫶🏼
Dakota was helpful and knowledgeable and easy to work with. I felt like I was in good hands with these guys and they did a great job for me. I would highly recommend!
Thank you for such an awesome opportunity. Look forward to the future Traci!
Sakai is very professional and knowledgeable. We have been a Dr. P's customer for the past 6 years, Dr. P's is our go to HVAC service company.
Thank you for your continued support!
Very respectful full of knowledge and helpful in the way of what we needed thank you Jackson
Appreciate you Jeremy! This may be a review for another company but our actions do align with Five Star service! Give us a shout sometime!
Cody was great!! He was very nice and got us up and running pretty fast!
Hey there appreciate the five stars. This seems to be for another company but our services do align. Give us a shout shall you need a 2nd company with stellar service!