Drain Flow Sewer and Plumbing logo

Drain Flow Sewer and Plumbing

Plumber · Cicero, IL

4.9 ★★★★★ 76 Google reviews · 24 photos
99%five-star reviews
72%reviews answered by the owner
Oct 2026latest review

Drain Flow Sewer and Plumbing at a glance

Customers frequently cite the company's same-day availability, thorough explanations, and fair pricing as key advantages, often noting that the father-son team uses camera inspections to show results. Services include hydro-jetting, drain cleaning, and sewer line repairs, with reviewers highlighting the team's professionalism and willingness to work after hours for emergencies. One negative review reports a missed appointment with no communication, contrasting with the generally positive feedback regarding responsiveness.

  • Google rating: 4.9 out of 5 from 76 reviews (99% five-star).
  • Reviews on this page: 76 Google reviews (68 with written comments, 3 with photos).
  • Owner responses: the business replied to 72% of reviews.
  • Most recent review: October 2, 2026.
  • Service: Sewer Service serving Cicero, Illinois.

Data from Google, last updated November 10, 2026.

Star ratings

76 Google reviews we collected

  • 5 stars7599%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 68 written reviews

  • Praise17999%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3922%
  • Speed & response3318%
  • Would recommend2916%
  • Quality & results2313%
  • Communication2112%
  • Price & value2112%
  • Honesty & trust158%

What customers talk about

We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very knowledgeable, professional, and easy to work with.”
  • “They communicated well, were prompt, and took care of the issue quickly!”
  • “I highly recommend them if you have any pump or drainage issues.”
  • “…h, but they came the same day, quickly figured out the root cause and fixed it.…”
  • “He took the time to explain exactly what was going on and what was causing the problem, and even sent me pictures so I could see everything myself.”
  • “This was by far the best experience I could hope for, and at the most competitive price.”
  • “They are extremely professional, highly skilled and completely reliable.”

People customers mention

  • Dwayne 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 76 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Muntaser QutubLocal Guide · 36 reviewsTotal number of Google reviews Muntaser has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys know what they’re doing. I highly recommend them if you have any pump or drainage issues. Great communicators too.

Response from the owner · a month ago

Thanks for the great review!! 👊

Max Kosiba3 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! He came out to check the drains in my yard and did a really thorough job. He cleaned all the drains very well and also cleaned out the sewer line. He took the time to explain exactly what was going on and what was causing the problem, and even sent me pictures so I could see everything myself. Very knowledgeable, professional, and easy to work with. I really appreciate that he didn’t just do the job and leave, but actually explained everything in detail. Definitely recommend!

  • Price assessment: Great price
  • Services: Drain cleaning, Sewer cleaning
Response from the owner · a month ago

Thank you for the awesome review Max!!! Pleasure doing business with you!

Kipp Cozad8 reviewsTotal number of Google reviews Kipp has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My sink drain extends the width of my house and was filled with years of grease. Dwayne and his journeyman son waged war to fully open that up. They stayed until the job was done. Honest people. Good business.

Response from the owner · a month ago

Thanks for the great review Kipp!!! That was a job I wont forget but we took care of it!! 👊

Barbara LachLocal Guide · 27 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dwayne and his son came out the day I called. 👍. I told him the problem and he explained a lot of things so I could understand and we had to check out the leaking from basement ceiling. They fixed the clogged drains problem from kitchen sink but part of problem is dishwasher which I’ll have to get checked out. My drains are working great now.

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Drain cleaning
Response from the owner · a month ago

Thank you for the great review Barbara!! It was a pleasure doing business with you!

Deen Cutlerywala8 reviewsTotal number of Google reviews Deen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good Service Looks like my problem is solved . Did a hydro just flushing of the drain pipe in the basement. I would recommend them

Response from the owner · 2 months ago

Thank you for the review Dean! Hydro Jetting definitely got the basement to drain and came in clutch!

Patricia PaloumpisLocal Guide · 20 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They communicated well, were prompt, and took care of the issue quickly! Very friendly and good with dogs :) I will definitely call them again.

  • Price assessment: Reasonable price
  • Services: Drain cleaning
Response from the owner · 3 months ago

Thanks for the review Patricia!!! Pleasure doing business with you!

roshawn davis14 reviewsTotal number of Google reviews roshawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fairly priced and work and fast and had great communication

  • Services: Drain cleaning
Response from the owner · 3 months ago

Thank you for the great review! It was a pleasure doing business with you!

Mary M7 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used Drain Flow for all my drain and sewer work for many years. They are extremely professional, highly skilled and completely reliable. Below is a picture of some recent work.

  • Price assessment: Reasonable price
  • Services: Drain cleaning, Plumbing pipe repair, Sewer cleaning, Sewer repair
Response from the owner · 4 months ago

Thank you for the awesome review Mary!!! You are absolutely a valued customer!!

Daniel Trevino4 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very happy with their work. I needed a sump pump replaced immediately before I left for vacation the next day and they fit me in. They were quick and left the workspace clean. Thank you very much!

  • Price assessment: Reasonable price
  • Services: Sump pump repair
Response from the owner · 4 months ago

Thank you very much for the great review Daniel!!! It was a pleasure doing business with you!

Mohamed ShedouLocal Guide · 32 reviewsTotal number of Google reviews Mohamed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had water flooding in the basement, other plumbers gave us appointments in 2 or 3 days which was too much, but they came the same day, quickly figured out the root cause and fixed it. Highly recommend.

Response from the owner · 5 months ago

Thank you for the great review Mohamed!! Have a great day!

Drain Flow Sewer and Plumbing on Google Maps →

Business details