Customers report that technicians are punctual, thorough, and communicative, often providing clear explanations of work and costs without unnecessary upselling. Services include routine cleaning, rodent removal, and vent repairs, with some noting improved dryer efficiency. While the owner responds to most reviews, low-star feedback highlights difficulties reaching customer service for estimates and dissatisfaction with diagnostic fees or weather-related service limitations.
Google rating: 4.9 out of 5 from 317 reviews (95% five-star).
Reviews on this page: 317 Google reviews (237 with written comments, 3 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: November 10, 2026.
Service: Dryer Vent Cleaning Service serving Milwaukee, Wisconsin.
Data from Google, last updated November 11, 2026.
Star ratings
317 Google reviews we collected
4.9of 5
5 stars30195%
4 stars93%
3 stars21%
2 stars10%
1 star41%
Praise vs complaints
Phrases our text analysis found in 237 written reviews
99%praise
Praise50399%
Complaints71%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14128%
Speed & response10120%
Quality & results10020%
Communication5711%
Would recommend5611%
Price & value438%
Honesty & trust122%
What customers talk about
We read 237 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josiah was friendly- knowledgeable- set up our Dryer vent perfectly!”
“I worked directly with Dean, who was incredibly helpful and made sure all our questions were answered promptly and thoroughly.”
“The service tech was pleasant ask questions and gave me info and explained well what needed to to be done he did a great job!”
“horrible”
“…ng great things about Dryer Vent Wizard, particularly regarding their communication, quality of work, and reliability, we decided to give them an oppo…”
“I highly recommend Dryer Vent Wizard to anyone looking for reliable service, excellent communication, and reasonable pricing.”
“Prices were reasonable and we are happy with the work done.”
“A little pricey but otherwise good.”
“When Keone arrived, he was even nicer in-person, and seemed like a genuinely caring, trustworthy individual, who definitely knew exactly what he was doing.”
People customers mention
Jacob8 reviews
Josiah8 reviews
Dean7 reviews
Wizards5 reviews
Austin5 reviews
Connor3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Josiah was friendly- knowledgeable- set up our Dryer vent perfectly!
Response from the owner · a day ago
We’re thrilled to hear everything went perfectly during your service. Thank you for highlighting how friendly and knowledgeable our team member was, and for trusting Dryer Vent Wizard of SE Wisconsin to handle your dryer vent setup. Your feedback means a lot, and we’re glad the work met your expectations. Should you need anything in the future, please reach out!
Lynn Rohmann12 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
The service tech was pleasant ask questions and gave me info and explained well what needed to to be done he did a great job!!
Response from the owner · 4 days ago
It's great to know that our team member made the whole experience clear and comfortable for you, Lynn. Thank you for mentioning not just the detailed explanations but also the care and quality of the work. We appreciate your kind words and for choosing Dryer Vent Wizard of SE Wisconsin. If you ever have more questions or need service in the future, we're always here to help.
Pedro Garcia1 reviewiTotal number of Google reviews Pedro has written across all businesses on Google Maps, not just this one.
We manage a large association property with multiple single-family homes that require annual dryer vent cleaning. Unfortunately, our previous vendor was not meeting our expectations, so we decided to explore other options.
After hearing great things about Dryer Vent Wizard, particularly regarding their communication, quality of work, and reliability, we decided to give them an opportunity to handle this year's project.
Throughout the process, our homeowners had several questions about how the service would be performed and what they needed to do to prepare. I worked directly with Dean, who was incredibly helpful and made sure all our questions were answered promptly and thoroughly.
On the day of service, the Dryer Vent Wizard team maintained communication with us from the beginning of the project through completion, keeping us informed and addressing any concerns along the way.
Fortunately, everything went smoothly, and the entire project was completed within just a few hours.
I highly recommend Dryer Vent Wizard to anyone looking for reliable service, excellent communication, and reasonable pricing. We look forward to working with them again!
Response from the owner · a week ago
Pedro, it was a pleasure working with you and the homeowners throughout this project. We're glad to hear that our team kept the lines of communication open, addressed everyone's questions, and delivered the smooth, efficient service you described. Thank you for such a thoughtful recommendation and for trusting Dryer Vent Wizard of SE Wisconsin with your association's annual cleaning. We truly appreciate your kind words and look forward to assisting you again in the future!
Mary Elizabeth Bathum4 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Jacob and Andrew were professional, efficient and easy to work with as they cleaned 16 dryer vents in our cohousing community!
Response from the owner · a week ago
Mary Elizabeth, it’s great to hear how smoothly everything went and that our team members made the process efficient for your cohousing community. Thank you for trusting Dryer Vent Wizard of SE Wisconsin with such a large job and for sharing your positive experience. We appreciate your feedback and would be happy to help your community again whenever you need us.
M B2 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
It is great to know you found the service so thorough and courteous. Thank you for sharing your experience and for trusting Dryer Vent Wizard of SE Wisconsin. We appreciate your kind words and would be glad to help again whenever you need us.
William M10 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Prompt, informative and great service by Connor. Our dryer is running more efficiently. Thank you.
Response from the owner · 3 weeks ago
We’re glad to know the service was prompt and helpful, and that your dryer is working more efficiently now. Thank you for choosing Dryer Vent Wizard of SE Wisconsin and for sharing your experience with us. We appreciate your feedback and hope everything continues to run smoothly!
JCLLocal Guide · 36 reviewsiTotal number of Google reviews JCL has written across all businesses on Google Maps, not just this one.
We’re glad to hear the technician delivered such efficient and thorough service during your visit. Thank you for choosing Dryer Vent Wizard of SE Wisconsin and for taking the time to share your experience. We appreciate your feedback and would be happy to assist you again whenever you need us.
DeloresLocal Guide · 17 reviewsiTotal number of Google reviews Delores has written across all businesses on Google Maps, not just this one.
Connor and Jacob did a comprehensive restoration of my dryer after an unwelcome rodent found its way down the dryer vent. They took the dryer apart and removed the carcass. After providing me with the detailed cost I told them to proceed. They cleaned the dryer thoroughly using bleach, cleaned the dryer vent and installed a new rodent proof dryer vent. They tested the dryer for a lengthy time to insure correct operation and to ensure there was no odor. It was done professionally and efficiently. The gentlemen were personable, explained everything and answered all my questions. Kevin who originally took my call and made the appointment was also pleasant and explained how the appointment would go. An excellent company and highly recommended.
Response from the owner · a year ago
Thank you so much for sharing your experience and for your detailed feedback. It’s wonderful to hear that Connor, Jacob, and Kevin provided thorough and professional service, and that you felt well-informed and comfortable throughout the process. Your recommendation means a lot, and it's great to know our team could assist you during such a challenging situation.
Kris MillerLocal Guide · 17 reviewsiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Very honest in assessment of the situation. Service was fast with no mess!
Response from the owner · a month ago
It's great to hear you found our assessment to be straightforward and that the service was quick and left everything tidy. Thank you for choosing Dryer Vent Wizard of SE Wisconsin and for taking the time to share your feedback. We appreciate it and are always here if you need us again.
Kelsey Stefka7 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
The communication was great - we received text updates every step of the way. Our tech, Connor, was prompt, explained everything thoroughly, and completed the job efficiently. Prices were reasonable and we are happy with the work done.
Response from the owner · a month ago
We appreciate you sharing your experience, Kelsey. It's great to know you were kept in the loop with timely updates, and that our team member explained everything and finished the job so efficiently. Thank you for recognizing not just the quality of the work but also the reasonable pricing. We're glad you chose Dryer Vent Wizard of SE Wisconsin and are happy with the results.
