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DTW Metro Airport Sedan/limo logo

DTW Metro Airport Sedan/limo

Airport shuttle service · Novi, MI

4.5 ★★★★★ 85 Google reviews · 18 photos
76%five-star reviews
27%reviews answered by the owner
Oct 2026latest review
📞 Call (734) 877-0008Request a call backWebsite ↗

DTW Metro Airport Sedan/limo at a glance

Google reviewers rate DTW Metro Airport Sedan/limo 4.5 out of 5 based on 85 reviews, frequently citing punctuality, professional drivers, and clean vehicles. Many customers describe the service as reliable for airport transfers, noting easy drop-offs and helpful communication regarding flight details. However, several low-star reviews criticize incorrect location listings that caused missed flights, along with complaints about late arrivals, unprofessional conduct, and vehicle size discrepancies.

  • Google rating: 4.5 out of 5 from 85 reviews (76% five-star).
  • Reviews on this page: 85 Google reviews (54 with written comments, 2 with photos).
  • Owner responses: the business replied to 27% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Airport Shuttle serving Novi, Michigan.

Data from Google, last updated November 1, 2026.

Star ratings

85 Google reviews we collected

  • 5 stars6576%
  • 4 stars1214%
  • 3 stars22%
  • 2 stars11%
  • 1 star56%

Praise vs complaints

Phrases our text analysis found in 54 written reviews

  • Praise5492%
  • Complaints58%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1932%
  • Speed & response1932%
  • Quality & results1017%
  • Would recommend712%
  • Price & value23%
  • Honesty & trust23%

What customers talk about

We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Exceptional service from Metro and Abdul was very professional and very helpful.”
  • “Is great service for metro airport I used this service on time”
  • “Metro airport cars is a great service for dtw airport will use it again”
  • “Metro airport cars great car service for metro airport will use this service again on time best cars service”
  • “It was a super easy, affordable, and comfortable experience.”
  • “It is a very reliable car service.”

People customers mention

  • Detroit 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.5 ★★★★★ 85 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Staci Reed7 reviewsTotal number of Google reviews Staci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional service from Metro and Abdul was very professional and very helpful. I would absolutely recommend their services!!!

diana brown1 reviewTotal number of Google reviews diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Metro airport cars Detroit Airport service. Is great service for metro airport I used this service on time

Pandit Raman ji8 reviewsTotal number of Google reviews Pandit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not bad

Andrew Deal2 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Detroit metro airport cars was on time very professional service good for Detroit Metropolitan Airport definitely use it again

carol mullins4 reviewsTotal number of Google reviews carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dtw airport cars services on time good services

Ashia Henry5 reviewsTotal number of Google reviews Ashia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service good timing and above and beyond !

barbara thompson4 reviewsTotal number of Google reviews barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Metro airport cars great car service for metro airport will use this service again on time best cars service

Eva Mocciolo2 reviewsTotal number of Google reviews Eva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great car service from Detroit Metro Airport! Would definitely use again!

Ava Holman10 reviewsTotal number of Google reviews Ava has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great experience, safe trip!

Andrew MarshallLocal Guide · 12 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good limo for dtw airport on time

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Business details