Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the company for prompt same-day service, knowledgeable staff, and clear communication regarding arrival times. Reviews highlight successful installations of new garage doors, rapid repairs for broken springs and openers, and the availability of monthly storage units at reasonable prices. A recurring criticism involves unresolved commercial door issues where the problem persisted after a visit, while another noted a failed diagnosis for a residential unit.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
185 Google reviews we collected
Phrases our text analysis found in 110 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 110 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional and courteous on the phone, scheduled us quickly, and the service tech did a great job and was very friendly.”
“Throughout the process, I worked with Chad and he was very knowledgeable about his products and helped guide us in the right direction.”
“The Service Tech did a very nice job of listening to me explain to problem and then fixed the issue.”
“NOT FIXED !”
“Best service and got the job done right the first time highly recommend”
“They've been hyper-responsive in both communication and sending techs quickly out to resolve this issue, which was stubborn to fix - but they stayed on it!”
“This place has a big storage unit behind that you can rent monthly at a reasonable price.”
“They were honest in what was really wrong with the opener and didn't try to sell me things I didn't need.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dubuqueland Door Co. for 1 kind of job. Pick one to see what they paid and said.
Ordered new CHI garage doors from Dubuqueland Door Co. Throughout the process, I worked with Chad and he was very knowledgeable about his products and helped guide us in the right direction. Doors were delivered within the time frame originally provided and installed flawlessly. Would highly recommend Dubuqueland door!
This place has a big storage unit behind that you can rent monthly at a reasonable price.
Broke a torsion spring yesterday 1/18. Called this morning,1/19 at 7a.m. They asked if they could get in today. I said sure and asked what time they would be here. After a brief hold, the gentleman came back and said it would be 8-8:30. The technician, Alex, called at 8:11 and said that he would be here in 15…
Great experience with Dubuqueland Door. They were professional and courteous on the phone, scheduled us quickly, and the service tech did a great job and was very friendly. Highly recommend!
Gina At Dubuqueland Overhead Door Was Very Helpful in Setting Up My Appointment To Have My Overhead Door Serviced. Anthony The Technician Was Great, I Would Certainly Recommend Dubuqueland Overhead Door. On Time, And Outstanding Customer Service.
The customer service I received by Gina, the dispatcher, and Collin, who replaced my door, was simply stellar. Thank you again, and many blessings to you both and "Team Dubuqueland Door.""
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 3 | — |
4.9 ★★★★★ 185 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Has exactly the parts I needed and some them direct to me
Great service, very knowledgable and helpful!
Ordered new CHI garage doors from Dubuqueland Door Co. Throughout the process, I worked with Chad and he was very knowledgeable about his products and helped guide us in the right direction. Doors were delivered within the time frame originally provided and installed flawlessly. Would highly recommend Dubuqueland door!
This place has a big storage unit behind that you can rent monthly at a reasonable price.
Broke a torsion spring yesterday 1/18. Called this morning,1/19 at 7a.m. They asked if they could get in today. I said sure and asked what time they would be here. After a brief hold, the gentleman came back and said it would be 8-8:30. The technician, Alex, called at 8:11 and said that he would be here in 15 minutes. Arrived like clockwork. Alex was very personable and professional. He had the spring changed out and the door working again in about 20 minutes. Great service and a great experience. Thank you so much!! You will always be my go to!!! Jay T
Great experience with Dubuqueland Door. They were professional and courteous on the phone, scheduled us quickly, and the service tech did a great job and was very friendly. Highly recommend!
Gina At Dubuqueland Overhead Door Was Very Helpful in Setting Up My Appointment To Have My Overhead Door Serviced. Anthony The Technician Was Great, I Would Certainly Recommend Dubuqueland Overhead Door. On Time, And Outstanding Customer Service.
The customer service I received by Gina, the dispatcher, and Collin, who replaced my door, was simply stellar. Thank you again, and many blessings to you both and "Team Dubuqueland Door.""
Want to thank owner Larry and his staff Alex and Collin for installing our garage door. Outstanding garage door, workmanship, and quality well done. Would highly recommend! Thank you all! For the response time and having the product we needed in stock.
Sometimes the best test of a company's customer service is when there is an issue. We experienced a recurring garage door imbalance at our new-construction home and Dubuqueland Door Co. has been absolutely fantastic in chasing the solution down. They've been hyper-responsive in both communication and sending techs quickly out to resolve this issue, which was stubborn to fix - but they stayed on it! Everyone is friendly, courteous, has a can-do attitude and they stand by their work. Recommended!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
