Customers highlight easy booking, reasonable pricing, and punctual delivery by professional drivers who place dumpsters carefully. However, several low-star reviews cite significant delays in pickup and a lack of responsiveness when contacting the company to resolve scheduling issues or payment matters. The business owner actively replies to the majority of these public feedback posts.
Google rating: 4.5 out of 5 from 35 reviews (86% five-star).
Reviews on this page: 35 Google reviews (32 with written comments, 6 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: September 26, 2026.
Service: Dumpster Rental Service serving Santa Ana, California.
Data from Google, last updated November 11, 2026.
Star ratings
35 Google reviews we collected
4.5of 5
5 stars3086%
4 stars00%
3 stars13%
2 stars00%
1 star411%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
94%praise
Praise6694%
Complaints46%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1927%
Staff & attitude1014%
Communication913%
Price & value913%
Would recommend913%
Quality & results811%
Honesty & trust69%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The delivery was smooth, efficient, and right on time.”
“Not responsive.”
“The dumpster delivery driver was professional, friendly, and very careful when placing the dumpster.”
“Delivery was on time, the team was accommodating and easy to work with, and they ultimately made sure everything was handled properly.”
“…d but the communication was efficient and reliable, the service was affordable and customer service provided made everything smooth.…”
“I would definitely use them again and recommend them to anyone looking for reliable dumpster service.”
“Overall, it was a great experience and I got my garage cleaned out!”
“…and pretty straightforward but the communication was efficient and reliable, the service was affordable and customer service provided made everything…”
praise complaint · found by our text analysis, Google review wording unchanged.
Thank you for the 5-star review, Jonathan! We’re glad you had a great experience with our driver and the Dumpster Broz team. We’ll be sure to pass along the compliment!
Thank you for choosing Dumpster Broz for your dumpster rental in Mission Viejo, CA. We’re proud to provide reliable roll-off dumpster rentals throughout Mission Viejo and South Orange County. We appreciate your business and look forward to helping you again!
Mahdi Salman2 reviewsiTotal number of Google reviews Mahdi has written across all businesses on Google Maps, not just this one.
Everything went smoothly, and I'm happy with them.
Response from the owner · a month ago
Thank you for the 5-star review, Mahdi! We’re glad everything went smoothly and that you were happy with your experience with Dumpster Broz. Our goal is to make dumpster rental simple, reliable, and hassle-free from delivery through pickup.
Thank you for choosing Dumpster Broz for your dumpster rental in Mission Viejo, CA! We appreciate your business and look forward to helping you again with any future cleanout, renovation, construction, or debris removal project in Mission Viejo and throughout South Orange County.
Kevin Ta3 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Excellent service! The dumpster delivery driver was professional, friendly, and very careful when placing the dumpster. He made sure it was positioned exactly where I wanted it without causing any damage to the driveway or surrounding area. The delivery was smooth, efficient, and right on time. I really appreciate his attention to detail and great attitude. Highly recommended!
Response from the owner · 2 months ago
Thank you for the fantastic 5-star review, Kevin! We’re glad our driver provided professional, friendly, and careful service with an on-time delivery. Taking the extra time to place each dumpster exactly where our customers need it while protecting driveways and surrounding property is an important part of the service we provide.
Thank you for choosing Dumpster Broz for your dumpster rental in Westminster, CA! We truly appreciate the recommendation. Whenever you need another roll-off dumpster for a home cleanout, remodel, construction project, or debris removal in Westminster or the surrounding Orange County area, we’ll be happy to help!
Wilmer Snell5 reviewsiTotal number of Google reviews Wilmer has written across all businesses on Google Maps, not just this one.
The dumpster was delivered promptly by Gabe, who showed us how to use it, etc. I’ll be sure to use Dumpster Broz in the future.
Response from the owner · 2 months ago
Thank you for the 5-star review, Wilmer! We’re glad Gabe provided prompt, professional service and took the time to make sure you knew everything you needed about the dumpster. At Dumpster Broz, we work hard to make the dumpster rental process simple and hassle-free from delivery to pickup for our customers throughout Orange County.
We truly appreciate you choosing Dumpster Broz and look forward to helping you again! Whenever you need another roll-off dumpster for a home cleanout, renovation, construction project, or debris removal, give us a call. We’ll be happy to assist!
Aaron Aguilar1 reviewiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
gabe was excellent, helped me out with all my questions & was really awesome!
Response from the owner · 2 months ago
Thank you for the 5-star review, Aaron! We’re happy to hear Gabe provided excellent service and took the time to answer all your questions. At Dumpster Broz, we want every dumpster rental to be simple, straightforward, and stress-free from start to finish.
We appreciate you choosing Dumpster Broz for your dumpster rental needs in Orange County. If you ever need another roll-off dumpster for a home cleanout, renovation, construction project, or debris removal, give us a call. We’ll be happy to help!
Shahpoor Khosravi6 reviewsiTotal number of Google reviews Shahpoor has written across all businesses on Google Maps, not just this one.
Thank you for the 5-star review, Shahpoor! We’re happy to hear Gabe took great care of you. We’re lucky to have him on the Dumpster Broz team!
Thank you for choosing Dumpster Broz for your dumpster rental needs in Orange County. We truly appreciate your business and support. Whenever you need another roll-off dumpster for a cleanout, renovation, construction project, or debris removal, give us a call. We’ll be happy to help!
Tamara Chan4 reviewsiTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Overall, a mixed experience. Ordering was easy, the cost was reasonable, and the bin was delivered the next day (Saturday) as promised. The driver was very nice. The problem was the pickup. The bin was supposed to be picked up Sunday, but it remained at the house for another 7–8 days. I called every day and was repeatedly told someone would contact the driver and call me back, but I never received a call.
I finally reached someone on Friday who assured me it would be picked up by Saturday evening, but it was still there. I then received a call from Igor, the owner, who apologized and personally assured me it would be gone by Monday. He followed through, and the bin was finally picked up.
Because the bin remained there so long, it made it difficult for our contractors to bring their own bin onto the driveway, and some of their debris was inadvertently placed in this bin, contributing to the overage fee. I appreciated that Igor understood the situation, waived the overage charge, and even offered a discount the next time we need a dumpster.
The delivery experience was great, and Igor was very nice and professional once he became involved. Hopefully, they can improve their pickup process and communication, as the extended delay created unnecessary problems. Taking everything into consideration, I would use them again.
Response from the owner · 2 months ago
Thank you, Tamara, for taking the time to share your experience. We’re glad the ordering process was easy, the pricing was reasonable, and your dumpster was delivered on time as promised. However, we sincerely apologize for the delay with your pickup and the lack of follow-up communication. That is not the level of service we want our customers to experience.
We completely understand the inconvenience this caused with your contractors and their dumpster. Once the situation was brought to Igor’s attention, we’re glad we were able to get the pickup completed, waive the overage charge, and make things right.
Your feedback is important to us, and we’re actively working to improve our pickup scheduling and communication so we can provide a better dumpster rental experience throughout Orange County.
Thank you for giving Dumpster Broz the opportunity to address the situation, and especially for saying you would use us again. We truly appreciate that and look forward to providing you with the smooth, reliable experience you should expect from us next time.
Steve Loska1 reviewiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Thank you for the 5-star review, Steve! We’re glad to hear your Dumpster Broz delivery was on time and that our driver provided friendly, professional service. We work hard to make dumpster rental in Rancho Mission Viejo quick, easy, and dependable from delivery to pickup.
Thank you for choosing Dumpster Broz! Whenever you need another roll-off dumpster for a home cleanout, renovation, construction project, or debris removal in Rancho Mission Viejo or anywhere in Orange County, we’d be happy to help!
Chelsea Chow5 reviewsiTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
I really dont enjoy having to go to such a public form to get the attention of a business, however, after the order of the dumpster and it being delivered at the incorrect time... with a 24 hour window- meaning we only reserved the dumpster for 1 whole day. The company completely has ghosted me. I have reached out via text, call, voicemails and emails, trying to not only handle payment correctly but their link does NOT EVEN WORK but to have them come pick up the dumpster that has been left in front of the house for 2 weeks to date. This company has 0 professionalism or customer service. Next steps is to reach out to the city by Friday since this company is in breach of agreed contract and the city will cite this company and have to removed
Mona Shahidi2 reviewsiTotal number of Google reviews Mona has written across all businesses on Google Maps, not just this one.
