Waste management service · Birmingham, AL · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 203 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★64 Google reviews · 23 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
DumpStor of Birmingham holds a 5/5 Google rating based on 64 reviews, with the owner responding to all of them. Customers consistently describe the dumpster rental process as easy, punctual, and professionally managed, highlighting responsive communication and reasonable pricing. Drivers are noted for placing containers precisely where requested and handling deliveries or pickups without damaging property. No recurring criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 64 reviews (98% five-star).
Reviews on this page: 64 Google reviews (57 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 2, 2026.
Service: Hazardous Material Removal Service serving Birmingham, Alabama.
Data from Google, last updated November 5, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
DumpStor of BirminghamHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DumpStor of Birmingham: 98/100 on this factor. Category median: 92.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DumpStor of Birmingham: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DumpStor of Birmingham: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 56.–
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Bar = this company · dark tick = category median.
Star ratings
64 Google reviews we collected
5.0of 5
5 stars6398%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 57 written reviews
100%praise
Praise121100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2823%
Staff & attitude2319%
Quality & results2017%
Communication2017%
Would recommend1714%
Price & value108%
Honesty & trust32%
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great people with timely service and very responsive.”
“Professional, communicated well and delivered and picked up fast.”
“Dumpstor of Bhm offered great service and communication through the process.”
“He kept us updated throughout the process and was always accessible.”
“10/10 I'd recommend their services again to anyone.”
“The dumpster was in great condition, the drop-off and pick-up of the dumpster was flawless, the price was very reasonable, and the service was impeccable.”
“Genuinely the best dumpster folks Ive ever had the pleasure of talking to.”
People customers mention
Carlos10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jeffrey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Great people with timely service and very responsive. The drivers are excellent and make sure they place the dumpsters exactly where you want the.
Benjamin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Customer service was great! Delivery and pickup was easy! The driver put the dumpster right where I needed it for quick loading. Thank you!
George2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My wife and I used DumpStor last week. The company far exceeded our expectations. The dumpster was in great condition, the drop-off and pick-up of the dumpster was flawless, the price was very reasonable, and the service was impeccable. Carlos was very professional, kind, and patient. He kept us updated…
CourtneyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Dumpster always makes it easy to schedule a dumpster drop off and pick up. All I have to do is send a text and I always get a fast and prompt response. I highly recommend! A++++++++++
Brittney6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Professional, communicated well and delivered and picked up fast. Would for sure use them again
brianLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Carlos was great to work with. Great communication and kept the experience personal and professional. Really cared about our experience. Thanks Carlos
Great people with timely service and very responsive. The drivers are excellent and make sure they place the dumpsters exactly where you want the.
Response from the owner · 2 days ago
Jeffrey, thank you for the 5-star review and kind words. We are glad our team and drivers provided timely, responsive service and placed the dumpsters exactly where you needed them. We appreciate you recognizing our efforts and look forward to serving you again.
Benjamin Buchanan1 reviewiTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Customer service was great! Delivery and pickup was easy! The driver put the dumpster right where I needed it for quick loading. Thank you!
Response from the owner · a week ago
Thank you, Benjamin! We are so glad delivery and pickup were easy and that the driver placed the dumpster exactly where you needed it. We appreciate you taking the time to share your experience and look forward to helping you again.
George Williams2 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
My wife and I used DumpStor last week. The company far exceeded our expectations. The dumpster was in great condition, the drop-off and pick-up of the dumpster was flawless, the price was very reasonable, and the service was impeccable. Carlos was very professional, kind, and patient. He kept us updated throughout the process and was always accessible. Thank you DumpStor for valuing us and making this experience and process less stressful!
Response from the owner · 2 weeks ago
Thank you, George. We are thrilled to hear we exceeded your expectations and that the dumpster condition, drop-off and pick-up, price, and overall service made the process easier for you and your wife. Carlos will be very happy to hear your kind words about his professionalism and communication. We appreciate you choosing DumpStor and look forward to helping you again whenever you need us.
Courtney MyersLocal Guide · 12 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Dumpster always makes it easy to schedule a dumpster drop off and pick up. All I have to do is send a text and I always get a fast and prompt response. I highly recommend! A++++++++++
Response from the owner · 2 weeks ago
Thank you so much, Courtney! We are thrilled to hear scheduling and our quick text responses make things easy for you. We truly appreciate your recommendation and kind words.
Brittney Shelton6 reviewsiTotal number of Google reviews Brittney has written across all businesses on Google Maps, not just this one.
Professional, communicated well and delivered and picked up fast. Would for sure use them again
Response from the owner · 4 weeks ago
Thank you, Brittney, for the great review. We are glad our team communicated well and provided fast delivery and pick up. We appreciate your trust and look forward to working with you again.
brian murphyLocal Guide · 12 reviewsiTotal number of Google reviews brian has written across all businesses on Google Maps, not just this one.
Carlos was great to work with. Great communication and kept the experience personal and professional. Really cared about our experience. Thanks Carlos
Response from the owner · 4 weeks ago
Thanks for the great review, Brian. We are so glad Carlos provided personal, professional communication and truly cared about your experience. We will pass your kind words along to him. We appreciate you choosing us and look forward to helping you again.
Tyler Payne8 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Thanks for the kind review, Tyler. We're glad we could help with same-day delivery when you were in a bind. We appreciate the 10/10 and look forward to helping again whenever you need us.
C2 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Dumpstor of Bhm offered great service and communication through the process. Carlos was very detailed and did a great job handling our dumpster rental. The driver was on time for both the drop off and pick up. Easy process.
Response from the owner · a month ago
Thank you, Scott, for the kind review. We are glad Carlos and our driver provided detailed communication and timely service throughout the process. Your note about the easy experience means a lot to our team. We appreciate your business and look forward to helping you again.
Mike Sartin2 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Carlos was great and easy to work with. Answered all my questions in a timely manner. The dumpster arrived on time and was picked up when we needed it picked up. We will use them again!
Response from the owner · a month ago
Thanks for the great review, Mike. We're glad Carlos was helpful and that the dumpster arrived and was picked up on schedule. We appreciate you noting our timely communication. We look forward to working with you again.
