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Duo Computers

4.8 ★★★★★ · 77 Google reviews · 23 photos
Computer repair service · Paterson, NJ

Duo Computers at a glance

Google reviewers rate Duo Computers 4.8 out of 5 based on 77 reviews, with the owner responding to 91 percent of them. Customers frequently praise the shop for quick turnaround times, fair pricing, and clear communication regarding repairs and diagnostics. Recurring themes include friendly service and successful fixes for laptops, desktops, and custom builds. However, two low-star reviews highlight concerns about missed repair deadlines and equipment damage, suggesting occasional issues with timeline management and data safety.

  • Google rating: 4.8 out of 5 from 77 reviews (92% five-star).
  • Reviews on this page: 77 Google reviews (66 with written comments, 3 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: September 27, 2026.
  • Service: Data Recovery Service serving Paterson, New Jersey.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

4.8
★★★★★
77 reviews on Google
5★71
4★4
3★0
2★0
1★2

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Duo Computers- a brilliant team of professional, computer repair experts.”
  • “Overall, it was a really great experience, AND I HIGHLY RECOMMEND FROM THE BOTTOM OF MY HEART TO CHECK THIS PLACE OUT!”
  • “The next day he was able to diagnose and fix the issue quickly.”
  • “Enid and Alex are honest, straightforward, fair-priced PC healers who know what to do and they do it well.”
  • “I highly recommend Duo Computers for the very best in computer repair!”
  • “He also took the time to explain what went wrong and how I can avoid it happening again, without trying to sell me anything.”
  • “Transparent, honest, kind and friendly the whole time.”

People customers mention

  • Alex 11 reviews
  • Enid 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ben Shooter8 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff at Duo were super helpful fixing my Mac. Transparent, honest, kind and friendly the whole time.

Response from the owner · 4 weeks ago

Thank you so much for the wonderful review Ben! 😊We truly appreciate your kind words and your trust in us.

Jorge GutierrezLocal Guide · 10 reviewsTotal number of Google reviews Jorge has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Get in line if you want to give Alex and his shop 10 stars. I brought in my workstation in an emergency after it was molested by multiple power failures in Clifton. It wouldn't boot and I had critical apps on it that could not easily be replaced. Without these apps, my business was at a stand still. I got it back same day, working perfectly. Thank you Alex! I highly recommend Duo Computers.

Response from the owner · a month ago

Thank you so much for the great review! We’re glad we could get your workstation back up and running the same day, especially when your business was depending on it. We really appreciate your trust and your recommendation of Alex and the Duo Computers Team! Thank you again for the kind words!

Michelle SLocal Guide · 164 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had two computer issues solved here thank you Duo computers for coming to the rescue!

Response from the owner · a month ago

Thank you so much for the great review! We’re so glad we could help with both computer issues and come to the rescue when you needed us. We really appreciate your trust and support!

Jerson Salinas9 reviewsTotal number of Google reviews Jerson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They fixed a major issue in under 30min.

Response from the owner · 3 months ago

Thank you for review Jerson. We appreciate your trust in us!

Elias8 reviewsTotal number of Google reviews Elias has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give this place 10 stars, I would. My PC bugged out at the worst possible moment, and Micro Center tried to sell me a bunch of unnecessary stuff. My cousin told me about this place instead and Alex really came to my rescue. The next day he was able to diagnose and fix the issue quickly. He also took the time to explain what went wrong and how I can avoid it happening again, without trying to sell me anything. Beyond the technical skills, the customer service was amazing. It didn’t feel like a business transaction at all, it felt more like someone genuinely trying to help you figure out the problem. Overall, it was a really great experience, AND I HIGHLY RECOMMEND FROM THE BOTTOM OF MY HEART TO CHECK THIS PLACE OUT!!!!!!

Response from the owner · 6 months ago

Thank you so much for the incredibly kind words—it truly means a lot to us. Glad Alex was able to get you up and running quickly and make the process easy. We always try to keep things honest and helpful, so it means a lot to hear that came through.We really appreciate your trust, and your recommendation means the world to us. If you ever need anything in the future, we’re always here to help!

Victor FLocal Guide · 46 reviewsTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My computer suffered some serious water damage. Alex got it fixed. Fantastic service.

Response from the owner · a year ago

Thank you so much for the 5 stars! We're so happy to hear you had a great experience with Alex—it truly means a lot to us. We appreciate your business.

Cecile SpanburghLocal Guide · 43 reviewsTotal number of Google reviews Cecile has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We lost our internet connection on our desk top computer when lighting hit our neighbor's tree. Alex restored our internet in our home. We have been customers of Duo Computers for over 20 years. They offer friendly and professional service.

Response from the owner · a year ago

Thank you so much, Cecile, for your generous 5-star review! We truly appreciate your continued loyalty and support."

Michael BurtonLocal Guide · 107 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My laptop crashed and they had it back in operation quickly.

Response from the owner · a year ago

Thank you for your feedback! We're glad we could get your laptop back up and running quickly. If you need any further assistance, don't hesitate to reach out — we're always here to help!

Bev Macaluso9 reviewsTotal number of Google reviews Bev has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best!! Thank you very much computer and printer all 👍 good

Response from the owner · a year ago

Thank you Bev. We are glad to hear that you are satisfied with the service that we provided.

Dr Walt Krawiec3 reviewsTotal number of Google reviews Dr has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are always there to assist and knowingly know how to diagnose and repair my computers. They are the best! A Clifton Jem!

Response from the owner · a year ago

Thank you for your 20 years of loyalty! We appreciate the trust you've placed in us to repair your computers.

Duo Computers on Google Maps →

Business details