Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate this Naperville chiropractic clinic five stars based on 106 reviews, noting that the owner responds to all feedback. Patients frequently describe the staff as welcoming and attentive, highlighting clear communication and personalized treatment plans for back, neck, and TMJ issues. Recurring themes include effective pain relief, improved mobility, and convenient appointment scheduling. The excerpts do not contain any low-star reviews to identify specific criticisms.
Data from Google, last updated November 13, 2026.
106 Google reviews we collected
Phrases our text analysis found in 96 written reviews
How often each topic comes up in the written reviews
We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is incredibly professional, knowledgeable, and genuinely cares about her patients.”
“I would highly recommend DuPage Health and Physical Therapy to anyone looking for a team that is compassionate, thorough, and committed to helping you…”
“She and her staff (Cindy) have been nothing but kind and helpful and I cannot recommend her to enough people!”
“They take the time to listen, explain everything, and make sure I’m making real progress instead of just treating symptoms.”
“The entire team is welcoming, knowledgeable, and genuinely invested in helping their patients feel better.”
“I’ve had such an amazing experience at DuPage Health and Physical Therapy.”
“She always welcomes me with a smile, is incredibly friendly, and makes scheduling appointments quick and easy.”
“Very friendly place very clean very friendly people Doctor very professional and very informative worth it to visit”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 106 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Drs. Fay and Kowalski are fantastic. Both professional and empathetic. I’m always feeling better after seeing them. Cindy is a gem.
We are so pleased to hear that you're happy with your care! Thank you for the fantastic review, Ken!
I highly recommend Dr. Kowalki! She is incredibly professional, knowledgeable, and genuinely cares about her patients. From the moment you walk in, she makes you feel like part of the family. Most importantly, she has helped relieve my pain and strengthen my back, making a real difference in my daily life. I truly appreciate her personalized approach and dedication to my recovery. Thank you, Dr. Kowalki, for your outstanding care!
Thank you so much for your thoughtful review! We’re grateful for your kind words about Dr. Susanne Kowalski. Providing high-quality chiropractic care is our priority, and we truly appreciate your trust in DuPage Health & Physical Therapy. Thank you for your recommendation!
I’ve had such an amazing experience at DuPage Health and Physical Therapy. The entire team is welcoming, knowledgeable, and genuinely invested in helping their patients feel better. Dr. Fay and Dr. Kowalski have both gone above and beyond throughout my treatment. They take the time to listen, explain everything, and make sure I’m making real progress instead of just treating symptoms. I especially appreciate that they pair my chiropractic adjustments with physical therapy to help strengthen my body and keep me improving long-term. It makes such a difference to have a team that looks at the bigger picture. I also receive acupuncture here, and it’s been another great part of my treatment plan. Having chiropractic care, physical therapy, and acupuncture all in one place has been incredibly convenient and effective. I truly feel cared for every time I walk through the door, and it’s clear everyone here wants the best for their patients. I would highly recommend DuPage Health and Physical Therapy to anyone looking for a team that is compassionate, thorough, and committed to helping you get back to feeling your best.
Thank you so much, Andersen, for your thoughtful review! We’re grateful for your kind words about Dr. Susanne Kowalski, Dr. Fay, and our team. Providing high-quality chiropractic care, physical therapy, and acupuncture in one location is something we’re proud to offer, and we’re so glad you’ve had a positive experience at DuPage Health & Physical Therapy. We truly appreciate your recommendation!
Dr. Kowalski is a highly talented and caring chiropractor. She takes the time to get to know her patients, their specific needs, and develop personalized treatments plans. She works closely with her patients all throughout the treatment plan and is dedicated to providing high quality care. Would highly recommend Dr. Kowalski and DuPage Health and Physical therapy to anyone in the Naperville area!
Thank you, Madeleine! We appreciate your thoughtful review and your trust in Dr. Susanne Kowalski. Thank you for recommending DuPage Health & Physical Therapy for chiropractic care in Naperville!
Great experience. Major Improvement to TMJ issues!
Thank you for your kind words! We appreciate you choosing DuPage Health & Physical Therapy for care in Naperville. Thank you for your support!
Dr. Kowalski has been fantastic throughout my chiropractic care. From day one, she's taken the time to really understand what's going on instead of just treating the symptoms. I love that she takes a holistic approach while also being direct about what's causing the issues I've been dealing with and what we need to do to fix them. She has an incredible bedside manner, genuinely listens, and is just an awesome human. Every appointment leaves me feeling like I'm making real progress. Cindy at the front desk is just as great. She always welcomes me with a smile, is incredibly friendly, and makes scheduling appointments quick and easy. She's organized, accommodating, and always a pleasure to work with. The entire team creates an experience where you feel cared for from the moment you walk in until you leave. I highly recommend DuPage Health & Physical to anyone looking for chiropractic care from people who truly care about their patients.
Thank you so much for the thoughtful review! We're so glad Dr. Susanne Kowalski's chiropractic care has helped you make such great progress. We also appreciate your kind words about Cindy and our team. Thank you for trusting DuPage Health & Physical Therapy with your care and for recommending our Naperville chiropractic office!
I came to the office with upper back pain that had persisted for almost two months. After a month of visits to DuPage Health and Physical Therapy for adjustments, PT and stretching exercises with Doctors Fay and Kowalski, I feel great and all my pain issues are gone. The staff there were super friendly and helpful. Highly recommended!
Thank you so much, Theresa! We’re glad to hear your upper back pain is gone and that you had a great experience at Dupage Health and Physical Therapy. We appreciate your kind words and recommendation!
Great care. Good people.
Thank you, Maya! We’re happy you had a positive experience with our team and appreciate your support.
So Grateful for this Chiropractic office! thank you for helping my back and neck feel better!
Thank you, Jen! We’re so glad our chiropractic care helped your back and neck feel better. We truly appreciate your kind words!
Very helpful program and I lost over 10kgs in 3 months. There are 3 stages and I am on phase 3 now.
Thank you, Pavlo! We’re glad our structured weight loss program is helping you achieve real results. Congratulations on your progress, and we’re here to support you through every phase!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts