Customers frequently praise the craftsmanship, punctuality, and professional conduct of the installation crews for decks, windows, and showers. Positive feedback often highlights clear communication and thorough cleanup. However, some lower-rated reviews describe scheduling delays, last-minute cancellations, and discrepancies between sales estimates and final billing or installation details.
Google rating: 4.7 out of 5 from 282 reviews (86% five-star).
Reviews on this page: 282 Google reviews (214 with written comments, 28 with photos).
Owner responses: the business replied to 99% of reviews.
I contracted Durante to build a deck on the rear of my home. They did a great job! The quality, care and attention to detail is exceptional. I definitely recommend Durante Home Exteriors as a trusted company for any project you may have in mind for your home.
Price assessment: Reasonable price
Services: General construction
Response from the owner · 4 days ago
Thank you, Shea! We appreciate your kind words and are glad to hear you’re happy with the deck. Your recommendation means a lot to us!
Yvonne NortonLocal Guide · 23 reviewsiTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
I had searched and gotten quotes and researched the window industry immensely. Finally found Durante through the Sunrise Window Collection website. They are also legit on BBB with an A+ rating. The "negative" reviews, if you read them, tend to be silly, where people are extremely up tight and don't take reality and life into account when casting judgement, like traffic and arrival times. But all that said, I have zero complaints about Durante. I was overwhelmingly happy with the whole process. Everyone was normal and professional. No salesman speech trained extra fake stuff. All real guys and gals being straight with you and working hard. The three who do the installs are great workers! Such gentlemen, so hard working. They didn't stop all day until all 19 windows were done and done well. Immaculate detail. Everyone we encountered were accommodating and put in effort. I can't say enough good things. Especially about the three installers! I don't know how Durante isn't #1 for windows in the country. I hope they get there with the ratings because the quality is already there! I will be hiring them again for everything in the future.
Response from the owner · a month ago
Thank you, K! We appreciate your thorough research and are so glad you found us through the Sunrise Window Collection. It's wonderful to hear that you had such a positive experience with our team and the installers. Your kind words about their hard work and professionalism mean a lot to us. We look forward to working with you again in the future!
gail dapolito8 reviewsiTotal number of Google reviews gail has written across all businesses on Google Maps, not just this one.
I had my 30+ year old deck replaced. Everyone from Ray, the first in-person contact to Fletcher's crew who did the teardown and rebuild to Shawn who came to fix a minor issue: they were all magnificent, polite and respectful of me my time and my home. 10/10
Price assessment: Reasonable price
Services: Deck construction, Service not listed
Response from the owner · a month ago
Thank you, Gail! We're so glad to hear that you had a fantastic experience with Ray, Fletcher's crew, and Shawn. Your satisfaction means a lot to us!
Kaye Carroll7 reviewsiTotal number of Google reviews Kaye has written across all businesses on Google Maps, not just this one.
The guys that came out to put my windows in were punctual, respectful of my home and myself. They did quality work and explained questions I had. The clean up part of the job left me shocked it was so much better than I had hoped for as an older adult who can't move furniture around they put everything back in place.
Price assessment: Not sure
Services: Service not listed
Response from the owner · a month ago
Thank you, Kaye, for your wonderful feedback! We're glad to hear that our team was punctual and respectful while providing quality work. It's great to know the cleanup exceeded your expectations and that everything was put back in place for you. We appreciate your kind words!
William McNutt7 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
The work crew led by Fletcher and assistants Jack and Adam were excellent very thorough and professional
Price assessment: Reasonable price
Services: General construction, Deck construction
Response from the owner · a month ago
Thank you, William! We appreciate your kind words and are glad to hear that Fletcher, Jack, and Adam provided excellent service. Your feedback means a lot to us!
Bartley PursleyLocal Guide · 18 reviewsiTotal number of Google reviews Bartley has written across all businesses on Google Maps, not just this one.
We had to replace our old decks. Durante Home Exterior far exceeded anything we could have hoped for! Every person on the team went above and beyond, stayed in constant contact, maintained quality control in every step of our project. You can’t go wrong by hiring Durante for your next project. I won’t call anyone else and neither should you.
Price assessment: Great price
Services: Home renovations
Response from the owner · a month ago
Thank you, Bartley! We're so glad to hear that our team exceeded your expectations and maintained great communication throughout your project. Your recommendation means a lot to us, and we look forward to helping you with any future projects!
Gail Hughett3 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
I was really pleased with Durante’s builders in the beginning. We had a great team for our deck. Worked hard, great haul off of old decking, great cleanup! Another team came in to update our screened in porch. BEWARE if you have a porch that is higher than 4 feet off the ground. Whether you like it or not, the railing is installed on the exterior side of the screen. Per their higher ups, that is their standard practice. The reason given was so that they did not have to use scaffolding and ladders for installation. I never thought exterior railings would even be an option. Wait, aren’t they a construction company?????? I will be really honest, it looks weird! Plus all leaf debris gets caught between the railing and screen. Always looks dirty.
Price assessment: Overpriced
Services: Deck construction, Porch construction
Response from the owner · a month ago
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with our deck team and appreciated their workmanship, cleanup, and care throughout the project.
We understand your concern with the railing placement on the screened porch. Because of the height of the porch, the railing is required for safety and code compliance. At that elevation, rolling the screens from the exterior would require equipment such as scaffolding or a bucket lift, which is why our standard installation places the railing on the exterior side of the screen.
We do understand the concern with the finished appearance and debris collecting between the screen and railing. We are actively looking at other options that could address this for our customers, but so far, we have not found a manufacturing solution that provides the quality and durability we expect.
We appreciate the feedback and agree that this is something we can do a better job of explaining upfront so customers know what to expect before installation.
Ansley Page4 reviewsiTotal number of Google reviews Ansley has written across all businesses on Google Maps, not just this one.
Overall, our experience with Durante Home Exteriors was positive, with a few areas that could have been handled better.
Cameron Stephens, our project manager, was wonderful to work with. He was communicative, responsive, and easy to reach throughout the project. The installation crew was also friendly, respectful, and professional. I felt completely comfortable having them working in our home, even when I was home alone.
Greg, our salesman, was also pleasant to work with and seemed knowledgeable about the products and process. However, we did experience some communication and transparency issues regarding our contract. At one point, the direction of the project changed significantly from what we had originally signed, and that was not communicated to us at all. Thankfully, my dad was paying close attention and helped us catch the discrepancy before we were responsible for that expense and before it was too late to change it.
We ultimately appreciated the work that was completed and the people we worked with, particularly Cameron and the crew. Our advice to future customers would simply be to review all contract details carefully and make sure any changes are clearly communicated and agreed upon in writing. With stronger transparency throughout the sales and contracting process, this could have been an even better experience.
Price assessment: Reasonable price
Services: Home renovations, Exterior structural repairs, Exterior finishing
Response from the owner · a month ago
Thank you for taking the time to leave your feedback. We take customer concerns seriously and attempted to locate your project in our system so we could review what occurred.
Unfortunately, we have been unable to identify a customer or project matching the information provided in this review. Additionally, the individuals named as your project manager and salesperson are not members of our team.
It is possible this review was intended for another company. If you did work with Durante Home Exteriors, please contact our office directly with the name and address associated with your project so we can locate your account and properly investigate your concerns.
We would be happy to look into this further once we can identify the project.
