Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Dust Busters Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Dust Busters Cleaning Service

Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 4.9★ from 272 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dust Busters Cleaning Service is better than 85% of mattress cleaning.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dust Busters Cleaning Service is better than 85% of mattress cleaning.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dust Busters Cleaning Service is better than 92% of mattress cleaning.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dust Busters Cleaning Service is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dust Busters Cleaning Service is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dust Busters Cleaning Service is better than 100% of mattress cleaning.A
100

Reviews for your job

Customers hired Dust Busters Cleaning Service for 5 kinds of job.

Dust Busters Cleaning Service for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$235
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “General housekeeping” · showing 20

mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

There's nothing better than coming home to a clean, fresh house. We appreciate you so much!

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping+ Quality+ Value
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dust Busters does a fantastic job of cleaning our home. Cheryl and Kanny are great workers. Well done!

Paid $100–150Great priceGeneral housekeeping
sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The people I have clean my house do an excellent job! I would recommend Dust Busters to any one.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Marlowe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The ladies always do the cleaning at my home. They answer my questions about how I can clean things they do not do. They are great at everything looking and smelling great.

Paid $100–150Great priceStandard cleaningGeneral housekeeping
Jenn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Had my first ever professional cleaning done so I don't have anything to compare them to but they were very professional, thorough on most things, and put up with my nosy cats! Definitely felt spoiled having them in my home!

Paid $500+Not sureStandard cleaningGeneral housekeepingDeep clean
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cleaners did a wonderful job. Nice and fresh and clean. Shower was sparkling

Paid $200–250Reasonable priceGeneral housekeeping+ Quality
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The 2 gals were friendly, efficient, and knew exactly what to do!!! A great job- I appreciate it so much!!! 😊🤗

Paid $100–150Great priceStandard cleaningGeneral housekeeping
JLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been with Dust Busters for several years. They do an awesome job. Great people!

Reasonable priceGeneral housekeepingMove-out cleaning+ Responsiveness+ Punctuality+ Quality
DAVID13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very pleased and thank you for your expertise and hard work. I will have you back!

Customer photo from DAVID's review
Paid $100–150Great priceStandard cleaningGeneral housekeeping
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Today’s cleaning was not a great experience. The crew wasn’t here for a full hour. I understand leaving a few minutes early especially if everything is done but the bedroom floor wasn’t mopped/vacuumed. Other teams move the footrests and things to clean the floor underneath, today things were only cleaned around.…

Paid $50–100Reasonable priceStandard cleaningGeneral housekeeping
PatLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The crew at Dustbusters go out of their way to make my home sparkle! And they are good people too!

Paid $250–300Reasonable priceStandard cleaning+ Responsiveness
Penny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

It is always nice to come home to a clean house after they have been there. They always do an awesome job.

Paid $50–100Great priceGeneral housekeeping
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I am so grateful for the terrific job done again, by the cleaners from Dust Busters! I would recommend this company to anyone looking for people that are thorough, friendly, and pleasant to talk to!

Paid $200–250Reasonable priceGeneral housekeeping
MarkJoleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shelby and Sonja did a great job cleaning our condo! Thanks so much!

Reasonable priceGeneral housekeeping
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shelby did an amazing job with cleaning my home today, my kids were so happy and asked to keep her and Iam too, she’s Very respectful, hardworking, professional she has eyes for details. Thank you Dust Buster for sending her our way.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job, super satisfied with their work. Highly recommend

General housekeeping
Westie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They are very thorough, detail oriented and always very friendly and professional. We are very happy with the services provided and the way our home looks when they leave. Cheryl and Kanny did an amazing job!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
radgilda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★

We’ve been customers for a few months now and there is definitely a different level of service based on which crew you get. One group does an amazing job and the house smells incredible but then a different group comes the next time and they only do half the work as the other one did and there’s not that “clean” smell. Would love if there was consistency.

Paid $50–100Great priceStandard cleaningGeneral housekeeping
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a great job and will definitely have them for house cleaning again!

Paid $150–200Reasonable priceGeneral housekeeping
Ellen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always great service! My home looks and smells wonderful! Thank you!

Paid $100–150Great priceGeneral housekeeping

Show more general housekeeping reviews (15 more) →

Price

$196-35% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 61%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning59$153–$277
General housekeeping34$151–$235
Deep clean29$290–$614
Moving-related cleaning9$301–$506
Move-out cleaning8—

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