Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Dust Busters Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Dust Busters Cleaning Service

Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 4.9★ from 272 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dust Busters Cleaning Service is better than 85% of mattress cleaning.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dust Busters Cleaning Service is better than 85% of mattress cleaning.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dust Busters Cleaning Service is better than 92% of mattress cleaning.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dust Busters Cleaning Service is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dust Busters Cleaning Service is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dust Busters Cleaning Service is better than 100% of mattress cleaning.A
100

Reviews for your job

Customers hired Dust Busters Cleaning Service for 5 kinds of job.

Dust Busters Cleaning Service for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$277
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Standard cleaning” · showing 20

dean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I find the people at Dust Busters great to work with! Had our first cleaning yesterday and we are very pleased!😊👍😊

Standard cleaning
Melanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

They did a great job!

Paid $150–200Reasonable priceStandard cleaning
mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

There's nothing better than coming home to a clean, fresh house. We appreciate you so much!

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping+ Quality+ Value
sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The people I have clean my house do an excellent job! I would recommend Dust Busters to any one.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Diana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Olivia was excellent! She was meticulous and so friendly! It was such a treat to sit back and enjoy our spotless home after she left, and everything smells so fresh and clean. Thank you Dust Busters!

Paid $200–250Reasonable priceStandard cleaning
Marlowe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The ladies always do the cleaning at my home. They answer my questions about how I can clean things they do not do. They are great at everything looking and smelling great.

Paid $100–150Great priceStandard cleaningGeneral housekeeping
Jenn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Had my first ever professional cleaning done so I don't have anything to compare them to but they were very professional, thorough on most things, and put up with my nosy cats! Definitely felt spoiled having them in my home!

Paid $500+Not sureStandard cleaningGeneral housekeepingDeep clean
Kimmie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Cheryl did a wonderful job! I appreciate her attention to detail when cleaning! She did a great job, and I highly recommend her!

Paid $100–150Reasonable priceStandard cleaning
Rebecca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was the 2nd time Cheryl and Kanny have cleaned my home and just like the 1st time, they left my home smelling so fresh and looking so clean! Bonus - they ADORE my cats and give them attention too. Thanks ladies!!!

Paid $200–250Reasonable priceStandard cleaning
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The 2 gals were friendly, efficient, and knew exactly what to do!!! A great job- I appreciate it so much!!! 😊🤗

Paid $100–150Great priceStandard cleaningGeneral housekeeping
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I loved the two ladies that cleaned today. They were so friendly and polite. They did a great job. You can send them back to our house any time!

Paid $200–250Reasonable priceStandard cleaning
Saima2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Easy communication to set up service and the gals were so respectful and good at their job. Thank you !

Standard cleaning
DAVID13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very pleased and thank you for your expertise and hard work. I will have you back!

Customer photo from DAVID's review
Paid $100–150Great priceStandard cleaningGeneral housekeeping
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Today’s cleaning was not a great experience. The crew wasn’t here for a full hour. I understand leaving a few minutes early especially if everything is done but the bedroom floor wasn’t mopped/vacuumed. Other teams move the footrests and things to clean the floor underneath, today things were only cleaned around.…

Paid $50–100Reasonable priceStandard cleaningGeneral housekeeping
PatLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The crew at Dustbusters go out of their way to make my home sparkle! And they are good people too!

Paid $250–300Reasonable priceStandard cleaning+ Responsiveness
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Soooo happy to have my house cleaned again. These gals do a great job for us!

Paid $100–150Reasonable priceStandard cleaning
Beverly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They did another wonderful job! My house always looks and smells so clean the do bust the dust👏❤️❤️❤️❤️

Paid $50–100Great priceStandard cleaning
Darin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First ever having our house cleaned way better than we ever did. Plus it smells great.

Paid $200–250Reasonable priceStandard cleaning
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shelby did an amazing job with cleaning my home today, my kids were so happy and asked to keep her and Iam too, she’s Very respectful, hardworking, professional she has eyes for details. Thank you Dust Buster for sending her our way.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Ellenora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Shelby and Terisity. Thank you both so much I’m so happy with my home it smells and looks amazing, will definitely be needing your always and will be recommending your services to others. Thanks again 💕🙏

Customer photo from Ellenora's reviewCustomer photo from Ellenora's reviewCustomer photo from Ellenora's reviewCustomer photo from Ellenora's review
Paid $100–150Reasonable priceStandard cleaning

Show more standard cleaning reviews (39 more) →

Price

$196-35% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 61%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning59$153–$277
General housekeeping34$151–$235
Deep clean29$290–$614
Moving-related cleaning9$301–$506
Move-out cleaning8—

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