Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts

Experts Reviews · Company report
Duxler Libertyville Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%91+22.1Value 14%96+13.6Replies to reviews 7%100+7.1Momentum penalty75−2.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Duxler Libertyville Tire

Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 1,249 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Duxler Libertyville Tire is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Duxler Libertyville Tire is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Duxler Libertyville Tire is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Duxler Libertyville Tire is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Duxler Libertyville Tire is better than 75% of auto repair shops.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Duxler Libertyville Tire is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Duxler Libertyville Tire for 8 kinds of job.

Duxler Libertyville Tire for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Brakes” · showing 20

Ellen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful service. Very thorough and courteous. Comfortable lounge area to wait. Thank you.

Reasonable priceTiresBrakes
chi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Appreciate your general inspection with recommendations? regarding several itlike coolant fluid change breaks fl change etc. Wondering do I have to or consider for later. Never experienced such things. I am worried. What’s purpose?. To induce more business? You’re slowly changing? Missing several people in your department too.

Reasonable priceTiresWheel alignmentBrakes
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication, quick, thorough, and friendly! The team stands by their work if issues arise! Highly recommend!

Great priceTiresBrakesOil change
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always professional and provided details of what has been found after inspections

Reasonable priceAuto engine diagnosticWheel alignmentBrakes
Jenna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend, they do great work and are very, very quick to rectify a situation! Good communication as well, I haven’t had to call multiple times just to get an answer on what’s going on with my car like some other places, and they don’t talk to you like you’re stupid :)

TiresSteering & suspension repairElectrical
JenniferLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Changed the break pads and a tire rotation and I’m back on the road. Thank you, Ken and Team, for the excellent service as always!

Reasonable priceTiresBrakesOil change
Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mike and his team are always prompt, courteous, and always fair. I have been going to Duxler for many many years and the service is always awesome!

Great priceAir & cabin filter replacementBatteryBrakes
rocklouLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best place to take your car for any of its needs. We’ve been coming here for over 30 years. Mike and his staff are the best

Reasonable priceBrakesAir conditioningOil change
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Mike and his crew have been delivering top-notch service for over 20 plus years. I trust their judgment and service. Love the cookies in the waiting area.

Great priceTiresService not listed
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service and communication! Wonderful local business. Highly recommend.

Reasonable priceAir & cabin filter replacementSteering & suspension repairAuto engine diagnostic
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service and pricing

Great priceBrakesOil change
JohnLocal Guide · 231 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Awesome car repair great people

Great priceAir & cabin filter replacementTiresBody & Trim
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience. Easy to schedule, work was performed within the time frame advised at time of scheduling. All employees were friendly. Bonus that this is a dog friendly shop! 100% recommend.

Great priceBrakes
Gerard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a great experience with Mike and his staff. We've been going here for 30 plus years and never had an issue.

Reasonable priceTransmissionTiresWheel alignment
chihoon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Whenever I have any issues, always check with mike or bill first. Happy to know them. You should try it

Great priceTransmissionAir & cabin filter replacementTires
Alex11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very knowledgeable crew. Great service!!

BrakesOil changeTransmission
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything seems to be good Tim, thanks!

BrakesBrake service & repair
Barbara13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a positive outcome going to this Duxler. Team always willing to help and get the job done right. Please of mind at its best……

TiresBrakesOil change
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was able to get service right away when I needed it. Service was great and efficient as always.

Brakes
TonyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I needed to bring my car to the dealer for a recall fix and the dealership mentioned that there were issues with my car. They mentioned a number of things that had previously been fixed. I called Duxler and brought it to them the day after as I’ve used them for 15 years. They reviewed everything the dealership had…

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism

Show more brakes reviews (29 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 61%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tires226—
Oil change181—
Wheel alignment62—
Brakes48—
Air & cabin filter replacement44—
Steering & suspension repair36—
Auto engine diagnostic34—
Brake service & repair33—

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