How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%91+22.1Value 14%96+13.6Replies to reviews 7%100+7.1Momentum penalty75−2.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREDuxler Libertyville Tire
Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 1,249 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Duxler Libertyville Tire for 8 kinds of job.
Duxler Libertyville Tire for oil change
Clear ✕All 183 Google reviews tagged “Oil change” · showing 80
Great service! The customer service agent was very helpful.
Just started going here about a year ago and have had great service each time for both my car & my daughter's car. Great staff (especially Greg), more affordable for my budget, & I highly recommend them for your auto service needs. Thank you.
Use Duxler (Heart now) in Libertyville all the time. Very nice staff and very knowledgeable. Never a bad experience.
On time. Service was quick. Completed as scheduled expected.
Fantastic company and people. Great prices and exceptional workmanship.
They gave my car a deep fuel injection cleaning. Changed the Oil and filters. Changed my spark plugs. Normal routine maintenance. And much more. The health of my car at104,000 miles is purring like a kitten. They were very attentive, compassionate and empathetic to keeping my car healthy and safe. It was a fair…
In and out! Very well done!!
The staff makes it an easy and enjoyable experience. They are always on time and on budget. We have been going to Duxler for years and are happy to tell everyone about them.
The service that Adam and Tim deliver is next level! They always treat me with the utmost respect and work hard to diagnose and fix the problem. I will only go to Duxler from now on. I’d give them more than five stars if I could!
Always great customer service from Tim, Adam, Greg! Communication was excellent!
Professional, friendly. Explained how much it would cost. Highly recommend to family and friends.
Greg was friendly and explained what my car needs in the near future. Fast and reasonably priced. Been going there for more than 10 year and no issues.
I was a longtime Duxler customer and always found them honest and fair, but under the new ownership the experience feels much more sales-driven. I felt pressured to approve additional services, the pricing seemed high, and I left questioning whether the recommendations were truly in my best interest. I shared my…
I’ve been going to Duxler in Libertyville for 15+ years, and I’ve always had a great experience. Greg helped me during my most recent visit and took the time to explain everything in detail. He was also honest about what needed to be done ASAP versus what could wait, which I really appreciated. As a woman, you don’t…
Customer service and excellent staff can't be beat!
Appreciate your general inspection with recommendations? regarding several itlike coolant fluid change breaks fl change etc. Wondering do I have to or consider for later. Never experienced such things. I am worried. What’s purpose?. To induce more business? You’re slowly changing? Missing several people in your department too.
Hi - I am pleased with my service. however, I believe I was supposed to get a coupon discount for my oil change which was not reflected on my receipt.
Things started well. I showed up for the appointment and communicated with needed to be done. I got a call around 545 saying that the job was done and that I could pick up the car even though it was after hours. Unfortunately, when I got to the car, I realized that my left front tire, that was replaced, was not put…
Definitely appreciate the ease of making an appointment and a friendly helpful staff
What was close to a perfect service ended up with waiting an extra hour and a half to get my vehicle cleaned up and out the door. Front desk guys were great. Even the space is cleaner than my last visit and kids had an area to play. I don’t think the service guy’s mistake should call for a bad review so I’ll leave…
Great communication, quick, thorough, and friendly! The team stands by their work if issues arise! Highly recommend!
In and out pretty quickly and a really good price
Got the oil changed, and took care of some routine things, before they caused any problems. Excellent, honest, thorough, and friendly. I recommend them to everyone.
Employees are courteous, friendly and knowledgeable. My wait time was fine.
Always great service and knowledge at Duxler!
Oil change and tire rotation. Done quickly. Great inspection service.
Duxler Libertyville Tire has been loyal to me over the past 10 years. Excellent service and excellent prices. They earned my loyalty.
Friendly and professional staff and I really like the waiting area improvements. Been going here for 30 years!
Always professional & accommodating service.
Duxler is our go to auto shop. They always do a great job, fast, professional and reliable. Highly recommend them!
Very satisfied with all work and tire purchases made there. The service technicians are very helpful and only suggest what it’s required to be done and suggest what might be need down the road. Honest and fair practice.
Thank you so much for your service..it made it a good experience and to know your Technician personally make it better..
Happy
Always great service at Duxler!
The guys at Duxler/Heart Auto took some background info of an issue I had, found the source of it, and gave the car back driving like new. S tier service that I recommend!
Changed the break pads and a tire rotation and I’m back on the road. Thank you, Ken and Team, for the excellent service as always!
Always feel like Duxler is honest and charges a fair cost.
We never consider going anywhere else for our car maintenance needs. The Duxler team has always been able to find a solution quickly. And the team always makes sure we're taken care of and satisfied with our service. We refer them to anyone looking for car maintenance.
Very quick and friendly service!
Honest, fast, and fairly priced!
Service was mostly oil and fluids change. The prices seem to have jumped a lot since our last service. Person handling the front desk was very helpful. My car is functioning well.
Happy with the team at Duxler. I always get good service, at a fair price. I have recommended the location to friends. Always get my car back, with all requested services performed expertly.
Mike and his team are always prompt, courteous, and always fair. I have been going to Duxler for many many years and the service is always awesome!
Excellent service, professional staff.
Friendly and done in a reasonable time. They don't try to upsell you which I appreciate.
I did a tire replacement first and everything went fine. Then they suggested that I needed to do a rear shock absorbers replacement, they gave me my estimate (a bit pricy) but everything ok so far. The day of the repairing the called me because of some rusty bushings that needed to be included, even it sounded weird…
Always the best! Timely, honest friendly, helpful. Such a great experience!
Always courteous with honest assessments and pricing!
The Duxler Tire team are professional and have great relationships with their customers. They've been in business for many years and it's worth it for me to drive a little further for the peace of mind and quality of work. Service is done in a timely manner and at fair prices. Make a reservation for fast and efficient service.
Best place to take your car for any of its needs. We’ve been coming here for over 30 years. Mike and his staff are the best
Always a great experience!
Top tier service. All staff make you feel like family!
I trust them. Unlike dealerships, they prioritize the work that needs to be done. It doesn't all have to be done in 1 visit. I had a bad battery, they changed it out that day. They told me at my last oil change that I would need new tires. They gave me 4 options on tires. They diagnosed an engine problem and walked me through getting Hyundai to cover it.
Great service as usual. Been going here for about 30 years. Amazing that I have never had any issues at all. Keep it going!
Mike and his crew have been delivering top-notch service for over 20 plus years. I trust their judgment and service. Love the cookies in the waiting area.
Great service and communication! Wonderful local business. Highly recommend.
Great service and pricing
On time, efficient, friendly & reliable!
We have been using Duxler to service our autos for at least 40 years. Never have had a problem or questioned any service that has been done. Will continue to use Duxler as long as we are still driving. Mike and his staff are great people.
Awesome car repair great people
Good and quick service turnaround
Very happy with the service and the professional gentlemen who take care of us every time.
Excellent service! I trust Duxler with all maintenance needs. They always listen to their customers and perform services with a high level of expertise.
Went totally over car and gave all recommendations needed
Duxler has been our trusted service shop for the past 25+ years. They provide honest assessment on the vehicle service needs, and standby their work.
Whenever I have any issues, always check with mike or bill first. Happy to know them. You should try it
GGreat service, reasonable prices and willing to answer all my questions. 4
Great service, thanks
Always a pleasure to visit you guys. Thanks
Every thing went as planned. the two fellows that worked on the car took care of every and everything is ok TomGruber
Very knowledgeable crew. Great service!!
Quality work!
Mike and the guys at Duxler in Libertyville are second to none. I have been using them for years. Great work, honest and trustworthy.
I trust duxler with the service needs for my vehicle. They don't pull any punches and are timely with their work. Thank you for helping!
Great service, great guys. I've been using this service center since Covid and have always been very happy with their work.
I had an appointment to have an oil change and tire rotation. My appointment was at 9:00am and my SUV was done by 10:30. My service was great. Duxler employees are knowledgeable and I like how they treat their customers. I am very confident with their service. I have been going to Duxler ever since my son…
Always fair, fast service.
Always a positive outcome going to this Duxler. Team always willing to help and get the job done right. Please of mind at its best……
Always a pleasure.
Always good work at a fair price. Honest people. They were able to order and put on new tires on the same day. Thank you!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 226 | — |
| Oil change | 181 | — |
| Wheel alignment | 62 | — |
| Brakes | 48 | — |
| Air & cabin filter replacement | 44 | — |
| Steering & suspension repair | 36 | — |
| Auto engine diagnostic | 34 | — |
| Brake service & repair | 33 | — |
