Google reviewers rate the service 5 out of 5 based on 165 reviews, with the owner responding to 98% of them. Customers frequently cite punctuality, clear communication, and fair pricing while noting repairs for washers, dryers, refrigerators, and microwaves. Technicians are described as knowledgeable and professional, often providing maintenance advice and completing work efficiently. However, low-star reviews mention instances where repairs failed to resolve issues, leading to extended troubleshooting periods and dissatisfaction with the final outcome.
Google rating: 5.0 out of 5 from 165 reviews (99% five-star).
Reviews on this page: 165 Google reviews (157 with written comments, 10 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 23, 2026.
Service: Dryer Repair Service serving La Habra, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
165 reviews on Google
5★163
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 157 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Edward showed up on time and text when he was 5 minutes away.”
“He tested as he went along to ensure the repair worked and knowledgeable in what he was doing.”
“I would definitely recommend to everyone and definitely will hire him in the future.”
“ER appliance repair gives great service and honest advice.”
“…to pay in order to have a working icemaker), but the icemaker still did not work.…”
“The work was done very quickly and the price was fair.”
“He was very professional and personable and explained things clearly.”
“I really appreciated how honest and straightforward he was.”
People customers mention
Edward33 reviews
Eddie14 reviews
Samsung6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Filter by topic— each topic is highlighted in the reviews in the same color
Linda Farr1 reviewiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I highly recommend Edward. He repaired my LG Washer and also maintence on my LG Dryer. He gave me great pointers on both to keep me running great.
Thank you, Linda Farr
Response from the owner · a month ago
Thank you Linda for your awesome review I do appreciate you. I'm here for any questions or service repair.
Jennifer Hernandez3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Ed is very professional and knowledgeable. He knew exactly what to do and fixed the problem. I would definitely recommend to everyone and definitely will hire him in the future.
Gerson Rivera Chavez2 reviewsiTotal number of Google reviews Gerson has written across all businesses on Google Maps, not just this one.
I called ER appliances to work on my microwave. Edward was very personable and knowledgeable. I would call him back for work on any of my other appliances.
Response from the owner · 4 months ago
Thank you Claire, I do appreciate you and your review. I'm here for any of your appliance service repair.
Stephanie Winkler2 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
My built in microwave was out. Edward showed up on time and text when he was 5 minutes away. He tested as he went along to ensure the repair worked and knowledgeable in what he was doing. Once finished the microwave was placed back in the cabinet and secured. He cleaned the area and it was as if he had never been there. My microwave is working again without the expense of a new one. Very happy and would recommend his appliance services. I will be calling him for any future appliance repairs.
Response from the owner · 4 months ago
Thank Stephanie, for your review and trusting ER Appliance repair for your appliance repair.
SophiaMarie Avila5 reviewsiTotal number of Google reviews SophiaMarie has written across all businesses on Google Maps, not just this one.
The LG Technician was informative, very knowledgeable and professional! I greatly appreciated his promptness and trustworthiness! I would welcome him back anytime!
Response from the owner · 4 months ago
Thank Sophia for your awesome review I do appreciate you and your business. I'm here for any questions and your appliance repair.
Preston Lopez7 reviewsiTotal number of Google reviews Preston has written across all businesses on Google Maps, not just this one.
Edward came promptly after our call out to him and fixed our LG refrigerator that has stopped cooling. He was very professional and personable and explained things clearly. He also gave us good advice on maintaining our LG washing machine. I would highly recommend Edward and he is definitely on our list of preferred vendors
Response from the owner · 5 months ago
Thank you Elizabeth, for trusting me Edward and ER appliance repair for taking care of your appliance issue. I'm here for any questions or appliance service repair.
Natalie Montano5 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
I found Edward through the Brea Buzz Facebook forum when I needed someone to check out my LG washing machine that had started leaking. He responded quickly, showed up on time, and was very thorough. He clearly explained what was causing the issue and even gave me helpful tips to prevent it from happening again. I really appreciated how honest and straightforward he was. I’ll definitely be keeping his contact for future appliance issues and would recommend him to anyone looking for someone reliable and trustworthy.
Response from the owner · 5 months ago
Thank you Natalie for putting your trust in me Edward and ER Appliance repair I do appreciate you and your awesome review.
Gilbert Lara4 reviewsiTotal number of Google reviews Gilbert has written across all businesses on Google Maps, not just this one.
I can’t say enough about Eddie and ER Appliance Repair. After Reliable Appliance Services tried to scam me, I saw a post from a happy customer of ER Appliance Repair and called. Eddie was quick to response and quick to repair, but the best part was he was honest. I hope my appliance never break down again, but if they do I’m call Eddie and ER Appliance Repair. Call them and spread the word about this honest company . 🙏🏽
Response from the owner · 6 months ago
Gil, it was a pleasure meeting you and fixing your appliance. Thank you for trusting me Edward and my company ER Appliance Repair.