Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
EA Duct Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

EA Duct Cleaning

Santa Clara, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 26 dryer vent cleaning services · 5.0★ from 59 Google reviews

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Report card

Percentile vs other dryer vent cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EA Duct Cleaning is better than 100% of dryer vent cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EA Duct Cleaning is better than 99% of dryer vent cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EA Duct Cleaning is better than —% of dryer vent cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EA Duct Cleaning is better than 100% of dryer vent cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EA Duct Cleaning is better than 100% of dryer vent cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EA Duct Cleaning is better than —% of dryer vent cleaning services.–
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Reviews for your job

Customers hired EA Duct Cleaning for 4 kinds of job.

EA Duct Cleaning for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “HVAC system maintenance”

Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Was able to come out the same day, clean my dryer duct very well, install a new connection to my dryer, and showed me the improved airflow. All for a fair price!

Paid $1–200Great priceHVAC system maintenance
Mangeet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an excellent experience with EA Duct Cleaning! They did a phenomenal job and were professional, knowledgeable, and extremely thorough. The team clearly knew what they were doing and took the time to guide me through the entire process, explaining everything along the way. I really appreciated their expertise,…

Great priceHVAC system maintenanceHVAC duct & vent repair
JiangLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing service always friendly and professional

Paid $200–300Great priceHVAC system maintenanceA/C system maintenance
Jacob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great team and great company. The scheduler listened closely to our concerns and found the perfect solution. The service technicians were very respectful, professional and communicative.

Paid $200–300Great priceHVAC system maintenance
Dipan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Yes Alan and Eric we're excellent and on point also they show us one of the vent was dummy not connected.. And they sanitized the place too.. I would definitely recommend them doing a great job thank you guys we really appreciated...

Paid $200–300Reasonable priceHVAC system maintenanceA/C system maintenance

Price

$166-34% vs typical dryer vent cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 35%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning11$209–$410
HVAC system maintenance5$54–$295
HVAC duct & vent repair4$236–$571
A/C system maintenance2—

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