It's a really a great service from Eagle Protective group..

Eagle Protective Group
Eagle Protective Group at a glance
Google reviewers rate Eagle Protective Group 4.8 out of 5 based on 241 reviews. Customers frequently cite punctuality, professional communication, and reliable coverage for diverse needs including event security, fire watch, and off-duty police services. Recurring themes highlight attentive staff, quick response times, and effective crowd management that leaves clients feeling safe. However, a small number of low-star reviews describe unprofessional phone interactions and poor communication when attempting to resolve issues privately.
- Google rating: 4.8 out of 5 from 241 reviews (94% five-star).
- Reviews on this page: 241 Google reviews (227 with written comments).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: June 26, 2026.
- Service: Security Guard Company serving Dallas, Texas.
Data from Google, last updated November 2, 2026.
Star ratings
241 Google reviews we collected
- 5 stars22794%
- 4 stars31%
- 3 stars10%
- 2 stars21%
- 1 star83%
Praise vs complaints
Phrases our text analysis found in 227 written reviews
- Praise28298%
- Complaints72%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude10235%
- Quality & results5218%
- Would recommend4616%
- Speed & response4415%
- Honesty & trust248%
- Price & value114%
- Communication103%
What customers talk about
We read 227 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eagle Protective Group provided exceptional security services with professionalism, reliability, and attention to detail.”
“This company has no commitment they are not professional find I would stay away from them”
“It's a really a great service from Eagle Protective group.”
“I highly recommend their services and would definitely use them again.”
“For that portion of my review, I give 5 stars.”
“gle Protective Group provides professional security, attentive staff, quick response, and reliable protection, leaving clients feeling safe, confident…”
“…provides professional security, attentive staff, quick response, and reliable protection, leaving clients feeling safe, confident, and supported, thr…”
“We hired Eagle Protective Group to provide off-duty police during the State Fair.”
“Their staff was punctual, well-trained, and took the time to explain everything clearly.”
People customers mention
- Muhammad 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 241 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I highly recommend them! Have an off duty officer was what I absolutely needed. Their experience and help made all the difference ! Having someone with office er skills made me feel very safe and protected. They had my back when I needed it most.
Hired couple of guys for my event & they have done there job very well. Thank you guys for making this possible . Love Ya
Eagle Protective Group provided exceptional security services with professionalism, reliability, and attention to detail. Their team made us feel safe, supported, and confident throughout the entire process.
Eagle Protective Group provides professional security, attentive staff, quick response, and reliable protection, leaving clients feeling safe, confident, and supported, through consistently exceptional service, every day, every time.
Eagle Protective Group always provides exceptional peace of mind through reliable security, professional staff, quick response, and exceptional service.
We need security for our store opening and this company was recommended. This was a great recommendation.
Great experience with this security company. Their staff was punctual, well-trained, and took the time to explain everything clearly. The service was efficient, and I felt confident that my property was in good hands. I would definitely use them again
Having off-duty police officers on-site made a huge difference. Their presence was strong but respectful, and they handled everything with complete professionalism. We will definitely use Eagle Protective again for future security needs.
Very professional and reliable security company. The team was responsive, knowledgeable, and easy to work with. Highly recommended!
Business details
- Address: 3010 Lyndon B Johnson Fwy #1200, Dallas, TX 75234
- Phone: (972) 241-3881
- Website: eagleprotectivegroup.com
- Service area: Dallas, TX