Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Eagle Security Solutions 4.9 out of 5 based on 277 reviews, highlighting the company's training courses and on-site security services. Positive feedback frequently cites knowledgeable instructors, well-organized classes, and professional guard conduct during events. However, lower-rated reviews indicate recurring issues with unresponsive customer service, billing disputes, and schedule changes that prevented some students from completing their courses.
Data from Google, last updated November 10, 2026.
277 Google reviews we collected
Phrases our text analysis found in 259 written reviews
How often each topic comes up in the written reviews
We read 259 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Loved the entry level PI class, very knowledgeable staff and class was great!”
“Highly recommended to anyone interested in learning more about private investigations.”
“Recently took a course here and can't recommend it enough.”
“I had a great experience, The class was very engaging and entertaining as well as fast paced.”
“…needs training in any discipline that what they teach it is more then worth the money.…”
“Erin is one of the most efficient and patient instructors.”
“Mark, Erin, and Ron are all great instructors and genuinely want you to succeed.”
“But without hesitation, he explained how different types of trees respond to that kind of damage, what regrowth and repair patterns look like over tim…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 277 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Loved the entry level PI class, very knowledgeable staff and class was great! Not easy, but I feel like that is a good thing!
Hi, Lisa. This absolutely made our day! Thanks for sharing your experience.
The staff was very knowledgeable and helpful. I plan to take more courses with this group in the future. Eagle Security Solutions makes sure their students receive the skills they need to succeed in the field of security.
Hi, Jorge Lacott. Reviews like yours inspire our team to keep doing what we love. Thank you!
Private Investigator Entry Level course was phenomenal. The instructor, Mark, and his wife, Erin were very welcoming and knowledgeable. This course was not just book work, there was hands on learning that kept me fully engaged the entire time. Highly recommended to anyone interested in learning more about private investigations.
Hi, Jordan Wikstrom. It's wonderful to know we made a great impression. We appreciate you taking a moment to leave a review!
Instructors have a tremendous amount of knowledge and experience. Class was well organized and interactive. Would highly recommend.
Hi, J. Thanks for taking the time to share your positive experience. We truly appreciate it!
Very good class, learned and review was awesome. I highly recommend this course.
Hi, Richard Cotton. It's wonderful to know we made a great impression. We appreciate you taking a moment to leave a review!
A great class with a VERY knowledgeable Instructor, if you have not taken a TCCC or Stop the Bleed Course, I highly recommend this course, you could save people's lives!
Hi, Goosemanjr. Thanks for taking the time to share your positive experience. We truly appreciate it!
Eagle security one of the best experience that I had taken a security class Definitely Will be going back for my future training
Hi, Leroy. Thank you so much for leaving us a stellar review!
Erin, Mark, and Rob have always been so helpful! I wouldn’t change anything. Erin thank you for helping me out as always I really don’t know what I would do without you. Best Security Services in Hampton Roads I will keep repeating myself until I turn blue in the face lol there is nothing bad to say about this company whatsoever. They should be a 10 not a 5! Keep doing what you guys do best!
Hi, Tandra. Your feedback is highly appreciated. Thank you for the review!
Mrs. Erin Dionne the very best. She is a complere pleasure. To absorb Her energy gives of high levels of acknowledgement and entertainment. Trust me, you do not want to miss her class. Teaching is her calling. My classroom experience was remarkably. All students left her class with the full understanding of their duties as an Security Officer in the state of Virginia. She demands respect and respect was given. Eagle Security Solutions Inc provides a grade a rewarding service. I highly recommend getting your necessary security training from a board of professional executives, dedicated to offering you top level training.
Hi, Youlanda. We appreciate the kind words and are glad we could provide you with a positive experience!
I had a great experience, The class was very engaging and entertaining as well as fast paced. The course was in and out.
Hi Heaven Renay Mason. Thank you for your thoughtful review. We appreciate your trust in our team!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts