Security system installation service · Las Vegas, NV
Eagle Sentry at a glance
Customers frequently praise Eagle Sentry for professional installation, knowledgeable technicians, and timely service for security, audio, and home automation systems. However, recurring criticisms highlight high pricing, unreturned phone calls, and difficulty scheduling repairs. Additionally, some reviewers allege deceptive marketing practices regarding review incentives and inconsistent adherence to advertised estimates for existing system upgrades.
Google rating: 4.8 out of 5 from 250 reviews (95% five-star).
Reviews on this page: 250 Google reviews (231 with written comments, 2 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 21, 2026.
Service: CCTV Installation serving Las Vegas, Nevada.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
250 reviews on Google
5★238
4★1
3★1
2★3
1★7
Reviews from Google, shown as published (original wording, unedited).
LL
Leo Lingle6 reviews
★★★★★
I was told that writing a review would help the installers get a bonus and I am learning that it was a scam and they did not get a bonus but the company got a bunch of free 5 star reviews. I am adjusting my review as I don't want to reflect a 5 star review if their end was not held up.
Price assessment: Not sure
Services: Service not listed
Response from the owner · 4 days ago
Knowing what to expect makes a big difference, Leo, and we're glad Cristofer laid out your Lutron blind installation so clearly. Thank you!
- Eagle Sentry
Eagle Sentry has been doing my electronics for almost 15yrs , 3 different houses …
Everything has been installed in the most professional way possible …..
All equipment and wiring works as it should for years …..
Response from the owner · 6 days ago
Mark, thank you for the 5⭐ review and for sharing your experience! 🙌. Your support means a lot to us! We appreciate you!! 🎉😁
The Eagle sentry Technicians were very well informed they were two items they did not know, and they collaborated with their office and the Internet to find a solution which they did in a very short period of time. Their teamwork in finding a solution quickly minimizing my cost was excellent
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
Roland, thank you for sharing your experience and the 5-star review!! We are happy to hear our team collaborated to find a solution. We appreciate you! 🎉🤗
Eagle Sentry cares about its customers! We’ve used them for 5 years and are very happy. Great customer service! If an issue arises, I call and they send someone out within a day!
Price assessment: Great price
Services: Security system installation
Response from the owner · 2 weeks ago
Thank you for this great review and the 5-star rating Dianne. We appreciate you. 🤗🎉
Eagle Sentry advertises to Cox customers that are losing their coverage. Their webpage says their approach to an existing Cox system is “inspect first, reuse sound contacts, motions, glass-breaks, wiring, sirens, mounts, and cable paths where possible, then professionally modernize the panel and communicator.” However, when Chad came to give me an estimate, it turned out that none of my Cox equipment could be used. Not only that, but his recommended equipment cost over $3000, PLUS another $3000 in installation, which Chad confirmed would take 20 hours to set up the wireless security system. I researched the cost of the equipment and found that it had been upcharged substantially. Chad said they couldn’t use the equipment if I bought it for a lower cost and when I challenged the installation time he said “I bet you can’t set it up in 20 hours”. I’ve heard that Eagle Sentry has great service, but I won’t trust my home to a company that’s taking advantage of me from the very start.
Kaden has both installed and programmed both our audio visual and security systems. He set up our phone apps and remotes and walked us through all until we clearly could work the system. There was rush through nor time issue on his part. He is smart as hell, personal and patient. He explained all in clear non tech language and was very professional and simplified all processes. We would recommend him and eagle sentry without question.
Price assessment: Reasonable price
Services: Home theater installation, Security system installation
Response from the owner · 4 days ago
Terry, thank you for taking the time to write this. We'll make sure Kaden hears how much it meant that he walked you through everything until it all made sense.
- The Eagle Sentry Team
George has come to our home a number of times as we have been using Eagle sentry for over six years. He is one of the most professional, dedicated, loyal, and knowledgeable people that we have had come to our home, not just with Eagle Sentry, but with all of our maintenance and housework, installation, repairs, etc.
George is trustworthy and Has been extremely dependable whatever the issue has been. Thank you, Eagle sentry and one of the reasons we stay with you is because people like George!! Thank you.
The Rosenbergs
Response from the owner · 4 days ago
Six years and counting - thank you, Derek! George will be glad to hear this, and we are grateful to have you with us.
- Eagle Sentry
George was amazing ! I worked with him previously and was relieved to see him returning . He was prompt and efficient as his last visit . I would prefer to have George resolve all of my issues in the future. You are lucky to have his represent Eagle Sentry .
Vickie
Price assessment: Great price
Services: Security system installation
Response from the owner · 4 days ago
We love hearing that you were happy to see George again, Vickie. Thank you for the kind words!
- Your friends at Eagle Sentry