Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate East County Large and Small Animal Practice 4.9 out of 5 based on 1065 reviews, with the owner responding to 6 percent of them. Praise frequently highlights compassionate care for horses, dogs, and other animals, along with knowledgeable staff, affordable pricing, and thorough communication during exams and emergency visits. However, some low-star reviews cite criticism regarding missed diagnoses, poor follow-up communication after serious diagnoses, and difficulties securing appointments or managing canceled visits.
Data from Google, last updated November 11, 2026.
1,065 Google reviews we collected
Phrases our text analysis found in 754 written reviews
How often each topic comes up in the written reviews
We read 754 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They have always been so kind and very informative and truly care about you and your pets.”
“It is unbelievably disrespectful AND unprofessional to have an off-leash dog at a business like a vet office.”
“Ty Blanche did a great job and my horse (girl) is already walking better.”
“It was gut-wrenching to lose him in such a brutal way and I feel terrible for the role I played in the death of my mom's pet.”
“Caitlin and her assistant, Dani, were prompt, professional and handled our 5 month old filly with exceptional care.”
“…me eating or drinking until 30 hours after her treatment, but she is slowly beginning to eat and drink and is up and walking around after lying down f…”
“I would recommend him to anyone needing equine medical care or advice.”
“…a week and a half and East County Large and Small Animal Practice was highly recommended from a friend of mine because "they care about animals and wa…”
“Their prices are affordable and don’t overcharge with miscellaneous fees.”
“This place cares about your animals and does not overcharge you.”
“…k, even the office staff were so kind and friendly and helpful and explained how the payment plan worked and how I had several options to choose from…”
“The vet was very thorough and Honest, not pushy told me that if I did have my horse's eye remove that she still didnt know how much time she would have.”
“I would not trust these people with your cat.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,065 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had my horses teeth floated. The vet and technician worked well as a team especially with such a large and big horse!
Very good care and advise. Thank You!
Was very pleased with Dr. Bravos and Danni.
Kind and gentle people. They were a great help.
We have been going to ECLAP for years with all our furbabies. They have always been so kind and very informative and truly care about you and your pets. Their prices are affordable and don’t overcharge with miscellaneous fees. I always recommend them to everyone.
Dr Blanch was wonderful with my old mare Gigi & floating here teeth.
Great with my cat!
Great Vets and staff.
ECLAP and Dr.Chandler are amazing! My horse is getting the best care and my vet is so knowledgeable and takes the time to get to know my horse, the situation and give the best solution! I know we are in the best hands with Dr. Chandler amd ECLAPl
Amazing service and visit as usual!!
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Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts