Lawn mower store · Ammon, ID · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%90+62.3Reliability 31%84+25.8Experts Score= 88Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 28 mulching servicesiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★43 Google reviews · 24 photos
98%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite friendly staff, quick repair times, and helpful communication regarding small engine maintenance and mower purchases. The business is noted for assisting with various equipment, including lawn mowers, chainsaws, and dirt bikes, often providing detailed explanations and fair pricing. However, two low-star reviews criticize the shop for poor post-sale communication, inadequate parts installation, and unresolved warranty issues with a new riding mower.
Google rating: 4.9 out of 5 from 43 reviews (98% five-star).
Reviews on this page: 43 Google reviews (38 with written comments, 5 with photos).
Owner responses: the business replied to 14% of reviews.
Most recent review: October 1, 2026.
Service: Mulching Service serving Ammon, Idaho.
Data from Google, last updated October 28, 2026.
Score profile vs other mulching services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
East Idaho Power EquipmentMulching Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.East Idaho Power Equipment: 90/100 on this factor. Category median: 91.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.East Idaho Power Equipment: 84/100 on this factor. Category median: 89.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.East Idaho Power Equipment: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 70.–
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Bar = this company · dark tick = category median.
Star ratings
43 Google reviews we collected
4.9of 5
5 stars4298%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
95%praise
Praise5695%
Complaints35%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1322%
Speed & response1220%
Would recommend1119%
Quality & results1017%
Communication58%
Price & value58%
Honesty & trust35%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am so impressed with the service and professionalism that I received when I walked in the door!”
“Fixed up my lawn mower quickly giving me all the details I wanted.”
“Highly recommend going through East Idaho Power Equipment for repairs and purchasing.”
“Had an awesome experience with the shop and could not be happier with my new cub cadet mower.”
“…y and repair the problem efficiently, but they also took the time to explain what caused the issue and provided recommendations for preventative maint…”
“Quick response and speedy repair at reasonable prices!”
“We returned that to Lowe’s and didn’t trust another from them.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKelsieLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Great place with great customer service they can help you with whatever you’re needing. We purchased a John deer from Lowe’s and whoever assembled it, there was a horrible grinding noise when applying the brake. We returned that to Lowe’s and didn’t trust another from them. We got ahold of Cody and he gave us a deal…
MMikeLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had an awesome experience with the shop and could not be happier with my new cub cadet mower. It’s as advertised and even more.
SShaina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Customer service is amazing! I took my snow cone machine to them because I couldn’t get the screws out to replace the blade. They were fast and amazing. So good! So friendly! These guys knocked it out of the park!
KKen5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Cody and team were awesome. Fixed up my lawn mower quickly giving me all the details I wanted. Highly recommend!
SSandy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They were outstanding! Went way out of their way to help my 82 year old mother with repairing her lawn mower. The repairs were down in a timely manner. Cannot thank them enough. They made my mom's day. What great customer service. Highly recommend them to everyone.
SShelby14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Cody and other employees were amazing to work with and answered any questions we had in the process of buying our mower. Highly recommend going through East Idaho Power Equipment for repairs and purchasing.
Great place with great customer service they can help you with whatever you’re needing. We purchased a John deer from Lowe’s and whoever assembled it, there was a horrible grinding noise when applying the brake. We returned that to Lowe’s and didn’t trust another from them. We got ahold of Cody and he gave us a deal on a mower, and they delivered it all the way over to our house near the Utah border. Very happy with our service. The mower runs smooth!
M
Mike LoyLocal Guide · 26 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Customer service is amazing! I took my snow cone machine to them because I couldn’t get the screws out to replace the blade. They were fast and amazing. So good! So friendly! These guys knocked it out of the park!
K
Ken Fullmer5 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
They were outstanding! Went way out of their way to help my 82 year old mother with repairing her lawn mower. The repairs were down in a timely manner. Cannot thank them enough. They made my mom's day. What great customer service. Highly recommend them to everyone.
R
Roger Baker3 reviewsiTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Cody and other employees were amazing to work with and answered any questions we had in the process of buying our mower. Highly recommend going through East Idaho Power Equipment for repairs and purchasing.
B
Brad Bruggeman10 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
This is review is for a standard blade sharpening and deck cleaning. Unbelievable customer service, I dropped off my mower and Cody and Lindsey had it done within hours not weeks like another shop quoted me. Best Service that I have ever had.
D
Daniel Triana1 reviewiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
The service is exceptional, I had a problem with my weed wacker, they fixed immediately at no cost, they also told me on how to fix it if it ever happens again.
C
Cathy Holland Holtz4 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
I am so impressed with the service and professionalism that I received when I walked in the door! Definitely would never consider going anywhere else! Thank You for all your help!
