Paint Depot2 reviewsTotal number of Google reviews Paint has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly, efficient, and competent staff. Took good care of my baby.
East Side Animal Hospital
5.0 ★★★★★ 119 Google reviews · 24 photos
100%five-star reviews
91%reviews answered by the owner
Oct 2026latest review
East Side Animal Hospital at a glance
Google reviewers rate East Side Animal Hospital five stars based on 119 reviews, highlighting friendly, efficient staff who provide personalized care and clear communication. Customers frequently mention fair pricing, timely appointments, and the practice's willingness to explain treatment options without unnecessary upselling. Recurring themes include compassionate handling of anxious or elderly pets, thorough follow-up calls and texts, and a clean office environment. No significant criticisms appear in the provided excerpts, as all reviews are positive.
- Google rating: 5.0 out of 5 from 119 reviews (100% five-star).
- Reviews on this page: 119 Google reviews (114 with written comments, 26 with photos).
- Owner responses: the business replied to 91% of reviews.
- Most recent review: October 19, 2026.
- Service: Veterinarian serving Charlotte, North Carolina.
Data from Google, last updated October 29, 2026.
Star ratings
119 Google reviews we collected
- 5 stars119100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 114 written reviews
- Praise19899%
- Complaints31%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6532%
- Would recommend3216%
- Communication2713%
- Quality & results2512%
- Speed & response2110%
- Honesty & trust2010%
- Price & value115%
What customers talk about
We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very compassionate people , we are lucky to have the Easy Side Animal hospital team take care of our baby angels needs .”
“A great place I highly recommend to bring your babies here for care !”
“I cannot recommend East Side Veterinary Clinic highly enough!”
“They take time to explain everything and make sure I can make the best decisions possible for my pets on my budget.”
“Great experience getting to know the East Side Animal Hospital staff!”
“It’s always been easy to get an appointment quickly, and everyone is friendly and personal.”
“Dr McShane has been nothing short of amazing, honest and wonderful to work with.”
“She obviously cares a great deal about her patients.”
People customers mention
- Natalie 10 reviews
- Vet 3 reviews
- Eastside 3 reviews
- Shane 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 119 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Ali Griggs5 reviewsTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience, fit us in same day. Super personable!
Scott LamenLocal Guide · 32 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is the place to go if you have fur babies , they will be well taken care of & well loved . Clean office, they don’t try to sell u stuff u don’t need . Very compassionate people , we are lucky to have the Easy Side Animal hospital team take care of our baby angels needs . Thank y’all , you’re rockstars
- Price assessment: Reasonable price
Response from the owner · a month ago
Thank you so much!! Angel is an actual angel and we are so excited she is part of our family now :)
Chuck Macurda2 reviewsTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience getting to know the East Side Animal Hospital staff! Their personal attention and enthusiasm, knowledge, follow-up, quality of care, and value are just a few things that have stood out to me as we have established our new dog under their care.
- Price assessment: Reasonable price
- Services: Large animals
Response from the owner · a month ago
Thank you so much for your review! We are so excited to watch Moose grow!!!
Robin Jaeger-HauerLocal Guide · 23 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlebest vet experience ever!
Response from the owner · a month ago
Thank you so much for your review and supporting our small clinic!!
Jose HernandezLocal Guide · 14 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr McShane and her staff take really good care of my my boy Chauncey. <3
Response from the owner · a month ago
Thank you for your review! We love Chauncey so much and he has become like family to the staff. Thank you for choosing us to manage his care!!
Sarah Hunter-Chang2 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy favorite vet and practice we’ve ever worked with! They take time to explain everything and make sure I can make the best decisions possible for my pets on my budget. Dr. McShane is very knowledgeable about the most current treatments and diagnoses. You can tell everyone there loves animals and loves taking care of them.
- Price assessment: Reasonable price
Response from the owner · 2 months ago
We love having Milo and Marzipan as patients :) Thank you so much for your kind words and for taking the time to review us!
Rico4 reviewsTotal number of Google reviews Rico has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI can’t begin to describe what a wonderful place this has been for me ever since I started taking my Bella here last summer. ever since she started aging and becoming sick I was worried about finding a good Vet and staff to take care of her. Dr McShane has been nothing short of amazing, honest and wonderful to work with. I appreciate her honesty and care while not trying to sell me any bs or push any unnecessary things on my dog. I was so worried about her health before bringing her here and now my entire family will be bringing our dogs here! I can honestly say the staff has also been nothing short of amazing and very caring. A great place I highly recommend to bring your babies here for care !
- Price assessment: Great price
- Services: Large animals
Response from the owner · 2 months ago
Thank you so much for this review! We love taking care of Bella! Thank you for being a great dog dad and partner in her care :)
Rachel MLocal Guide · 27 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe care was friendly and personalized. The staff listened and had a practical approach to care.
- Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for taking the time to leave us a great review! We loved meeting you and Lottie! Lottie had us laughing hysterically with her carrot !!!
Seth Harrington5 reviewsTotal number of Google reviews Seth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI started bringing my dog, Mabel, here after feeling like she wasn’t getting the attention she needed at our previous vet, and I’ve been really happy with the switch. They’ve helped us get several ongoing issues under control that we had been dealing with for a while, and I always feel like they actually take the time to listen and pay attention to what’s going on. It’s always been easy to get an appointment quickly, and everyone is friendly and personal. Mabel is usually very nervous at the vet, but they do a great job making her feel comfortable and welcomed every time we come in. She comes right in and sits patiently to for her appointment now! I also really appreciate having a locally and independently owned veterinarian in Charlotte that provides such personal care. Definitely recommend them to anyone looking for a new vet in the Charlotte area!
- Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for your review!! We love having Mabel as a part of our ESAH family :)
Business details
- Address: 6209 Old Post Rd #105, Charlotte, NC 28212
- Phone: (704) 512-0688
- Website: eastsideahclt.com
- Service area: Charlotte, NC