Muhamad Hafiz7 reviewsTotal number of Google reviews Muhamad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood cab service
Response from the owner · 14 hours ago
Thanks sir
Easy cab Milwaukee
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%79+22.3Replies to reviews 8%53+4.4Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 19 taxi servicesPosition by Experts Score among all companies we track in this category. · better than 50%
4.8 ★★★★★ 495 Google reviews · 11 photos
95%five-star reviews
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
Nov 2026latest review
Easy cab Milwaukee at a glance
Google users rate Easy Cab Milwaukee 4.8 out of 5 based on 495 reviews, with the owner responding to 20 percent of feedback. Positive comments frequently highlight punctual arrivals, reasonable pricing, and courteous drivers who ensure safe transportation. However, low-star reviews describe recurring issues with dispatch communication, including unresponsive calls, language barriers, and drivers hanging up on customers. One specific complaint details a vehicle breakdown that left a passenger stranded without a replacement ride or reimbursement.
- Google rating: 4.8 out of 5 from 495 reviews (95% five-star).
- Reviews on this page: 495 Google reviews (297 with written comments, 2 with photos).
- Owner responses: the business replied to 20% of reviews.
- Most recent review: November 1, 2026.
- Service: Taxi Service serving Milwaukee, Wisconsin.
Data from Google, last updated November 2, 2026.
Score profile vs other taxi services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easy cab Milwaukee: 84/100 on this factor. Category median: 84.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easy cab Milwaukee: 79/100 on this factor. Category median: 85.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easy cab Milwaukee: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Easy cab Milwaukee: 53/100 on this factor. Category median: 22.C
53
Bar = this company · dark tick = category median.
Star ratings
495 Google reviews we collected
- 5 stars47295%
- 4 stars10%
- 3 stars10%
- 2 stars10%
- 1 star204%
Praise vs complaints
Phrases our text analysis found in 297 written reviews
- Praise29096%
- Complaints124%
Topic share
How often each topic comes up in the written reviews
- Speed & response9331%
- Staff & attitude8628%
- Quality & results5518%
- Would recommend3411%
- Price & value176%
- Honesty & trust145%
- Communication31%
What customers talk about
We read 297 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very good Taxi cab company, I like their service, on time, reasonable price, and very friendly driver, I definitely would recommend 👌”
“…esten Hotel through the front desk,I waited over 45 minutes, the cab never showed up And I didn't receive no calls from dispatch.…”
“Service was excellent driver was courtesy and kind 😇”
“is cab driver hung up on me like five times the ride was horrible and overpriced”
“Good people , great service and I definitely recommend my driver was pretty funny”
“Good driver came on time I like their service I definitely recommend 😅”
“I take back my last good review I don't recommend”
“This is the best cab service on time and reasonable price.”
“Very friendly driver, good driving, little pricey but always good time :)”
“The cab service is very good reliable and on time ❤️❤️”
“The driver came right on time and was very easy to talk to.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Kamruz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very good Taxi cab company, I like their service, on time, reasonable price, and very friendly driver, I definitely would recommend 👌
Sitha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★
Took taxi from Milwaukee to Stockton Wisconsin taxi broke down in Warsaw he didn't call for a different cab so now I am stranded in Warsaw no reimbursement after paying in advance also didn't have money for ride in Milwaukee so he took my watch this is not fake I will never take your taxi service again and I am…
BradLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Called to get a ride from the mall. The only mall in Milwaukee. Couldn’t understand the person who answered, and they neither identified themselves nor the name of the company when they answered. I was then transferred to another person who picked up and did not identify themselves. I also could not understand this…
MaisemLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thank you for the exceptional service. This is the best cab service on time and reasonable price.
Rayshawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
is cab driver hung up on me like five times the ride was horrible and overpriced
Gerald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys are the best.I use them every time they're always reliable on time.Every time I use them exit
Photos
Customer reviews
4.8 ★★★★★ 495 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Thomas Guerrero1 reviewTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood cab service , very awesome , very cool thank you easy cab
Teryl Ballogh1 reviewTotal number of Google reviews Teryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleService was excellent driver was courtesy and kind 😇
Rohit Kumar1 reviewTotal number of Google reviews Rohit has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat cab services
Sarven Mandal1 reviewTotal number of Google reviews Sarven has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good service
you me2 reviewsTotal number of Google reviews you has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood cab
Kamruz Zaman2 reviewsTotal number of Google reviews Kamruz has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good Taxi cab company, I like their service, on time, reasonable price, and very friendly driver, I definitely would recommend 👌
Breanna Lee1 reviewTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent cab service
Donald2 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service 👏
Lou1 reviewTotal number of Google reviews Lou has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good driving and nice
Business details
- Address: 4551 S 23rd St Apt 5, Milwaukee, WI 53221
- Phone: (414) 914-8586
- Website: theeasycab.com
- Service area: Milwaukee, WI