House cleaning service · Bowie, MD · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 58 deep cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★92 Google reviews · 24 photos
99%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
24%reviews answered by the owner
$236typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Eca Cleaning LLC holds a 5.0 rating from 92 Google reviews, with customers frequently citing punctuality, detailed communication, and reasonable flat-rate pricing for services ranging from standard maintenance to post-construction and move-in cleans. Recurring themes highlight the team's friendliness, thoroughness, and flexibility in accommodating schedules or specific cleaning requests. The primary criticism involves a dispute over a promised refund, where the reviewer alleged the owner requested the removal of their negative feedback in exchange for payment.
Google rating: 5.0 out of 5 from 92 reviews (99% five-star).
Reviews on this page: 92 Google reviews (90 with written comments, 6 with photos).
Owner responses: the business replied to 24% of reviews.
Most recent review: November 3, 2026.
Service: Deep Cleaning Service serving Bowie, Maryland.
Data from Google, last updated November 6, 2026.
Score profile vs other deep cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Eca Cleaning, LlcDeep Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eca Cleaning, Llc: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eca Cleaning, Llc: 91/100 on this factor. Category median: 91.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eca Cleaning, Llc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eca Cleaning, Llc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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Bar = this company · dark tick = category median.
Star ratings
92 Google reviews we collected
5.0of 5
5 stars9199%
4 stars00%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 90 written reviews
97%praise
Praise20897%
Complaints63%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1973%
Reasonable727%
Overpriced00%
Not sure00%
$236-13% vs typical deep cleaning services
Middle half of what 13 customers paid ($209–$335) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4722%
Staff & attitude4722%
Would recommend4621%
Speed & response2411%
Honesty & trust188%
Communication167%
Price & value167%
What customers talk about
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team arrived within their window and did a fantastic job and even cleaned areas I wasn’t expecting them to.”
“The team is kind, dependable, and easy to communicate with.”
“This company is very unprofessional.”
“I would highly recommend their services, I am very happy with them.”
“I would not recommend booking.”
“They did great work, on time and great customer service.”
“If you’re looking for a reliable cleaning company that takes pride in their work and delivers excellent results, I highly recommend Eca Cleaning.”
“It was a pleasure talking to Daury and she explained everything I needed to know in detail over the phone.”
“The price was so reasonable and they did such a great job i wanted to pay them more than what they asked.”
People customers mention
Daury11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eca Cleaning, Llc for 5 kinds of job. Pick one to see what they paid and said.
RRajani6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
We hired Eva cleaning for move out cleaning. It was a pleasure talking to Daury and she explained everything I needed to know in detail over the phone. She gave me a flat rate for the job plus what it would cost if cleaning inside the appliances or any other additional stuff came up. She gave an arrival window for…
NNore1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Eca Cleaning left my apartment looking great. Friendly team, good communication, and a thorough cleaning. Really appreciate their help!
Paid $200–250Great priceStandard cleaning
YYuan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’m extremely happy with the results from Eca Cleaning! I had been looking for a long time for a company that could provide this level of cleaning for my office and clinic area, and they truly exceeded my expectations. Everything was left spotless, fresh, and looking amazing!
Daury and the entire team were very…
Paid $200–250Great price
AAndersson1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Really happy with the cleaning ECA did for us! We recently moved and needed a good cleaning before getting settled in. The team was so nice and easy to work with, and they did a great job making sure everything was clean and ready for us. It was such a relief to have that taken care of during the move. We were so…
SSam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I had a great experience with ECA Cleaning. They were very professional, attentive, and did an excellent job. Dauri was very kind, helpful, and attentive throughout the entire process, and her team was also very friendly and professional.
I’m very happy with the results and would definitely recommend ECA Cleaning…
CCasey5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I cannot emphasize enough how amazing I think Eca Cleaning is! I had them come do a deep clean and they come back once a month for a standard clean of my two bed, one bath. The price for the standard of service is great. The cleaning is so thorough, even many months in to my repeat service. The crew and owner are…
We hired Eva cleaning for move out cleaning. It was a pleasure talking to Daury and she explained everything I needed to know in detail over the phone. She gave me a flat rate for the job plus what it would cost if cleaning inside the appliances or any other additional stuff came up. She gave an arrival window for her crew and not an actual time of arrival. All of this helped form a clear picture of what to expect on the day of cleaning. The team arrived within their window and did a fantastic job and even cleaned areas I wasn’t expecting them to. I would highly recommend their services, I am very happy with them.
Price assessment: Reasonable price
Price: $200–250
Services: Moving-related cleaning
Response from the owner · 2 days ago
Thank you so much, Rajani, for taking the time to share such a thoughtful and detailed review. It was truly a pleasure assisting you with your move-out cleaning. We’re so glad to hear that you had a positive experience and that our communication, arrival process, and the team’s work met your expectations.
We genuinely appreciate the trust you placed in ECA Cleaning LLC and are especially happy that the team was able to go beyond what you expected. Your feedback and recommendation mean so much to our entire team. Thank you again for choosing us, and we wish you all the best in your new home!
—The ECA Cleaning LLC Team
I
Iovanna Membreno3 reviewsiTotal number of Google reviews Iovanna has written across all businesses on Google Maps, not just this one.
We love having ECA Cleaning LLC come every 2 weeks! They help keep our home clean and in order, and it takes so much off our plate. The team is kind, dependable, and easy to communicate with. It’s such a good feeling to have people we trust caring for our home. We’re really happy with the biweekly service!
Price assessment: Reasonable price
Services: General housekeeping, Deep clean
H
Heidy Cabrera1 reviewiTotal number of Google reviews Heidy has written across all businesses on Google Maps, not just this one.
The deep cleaning was well worth it. They put a lot of care into the work, and I could really see the difference when they finished. I’m so happy with how my home feels and appreciate everyone’s hard work!
Price assessment: Great price
Services: Deep clean
K
Katy Zavaleta2 reviewsiTotal number of Google reviews Katy has written across all businesses on Google Maps, not just this one.
I’ve been using ECA Cleaning for about a year, and I can’t recommend Daury and her team enough! As a busy working professional, I really appreciate how accommodating they are with my schedule and how they consistently go above and beyond with cleaning and organizing. Daury did an incredible job transforming my cluttered office closet, full of wires and miscellaneous supplies, into a thoughtfully organized space where everything was easy to find. Their attention to detail is exceptional, and they always leave my home thoroughly cleaned, refreshed, and organized.
Price assessment: Great price
Services: Standard cleaning, Moving-related cleaning, Deep clean
Y
Yuan Cromwell2 reviewsiTotal number of Google reviews Yuan has written across all businesses on Google Maps, not just this one.
I’m extremely happy with the results from Eca Cleaning! I had been looking for a long time for a company that could provide this level of cleaning for my office and clinic area, and they truly exceeded my expectations. Everything was left spotless, fresh, and looking amazing!
Daury and the entire team were very professional, friendly, and attentive to every little detail. You can tell they really care about the quality of their work and making sure the customer is satisfied. The attention to detail and the overall quality of their service made a huge difference.
If you’re looking for a reliable cleaning company that takes pride in their work and delivers excellent results, I highly recommend Eca Cleaning. I’m very satisfied with their service and will definitely be recommending them to my colleagues. Great job, Daury and team! You’ve definitely earned my trust!
Price assessment: Great price
Price: $200–250
A
Andersson R1 reviewiTotal number of Google reviews Andersson has written across all businesses on Google Maps, not just this one.
Really happy with the cleaning ECA did for us! We recently moved and needed a good cleaning before getting settled in. The team was so nice and easy to work with, and they did a great job making sure everything was clean and ready for us. It was such a relief to have that taken care of during the move. We were so happy with the results that we decided to schedule regular cleanings every three weeks. Definitely recommend them!
Price assessment: Great price
Price: $300–350
Services: Moving-related cleaning, Deep clean
S
Shanelle Moore1 reviewiTotal number of Google reviews Shanelle has written across all businesses on Google Maps, not just this one.
UPDATE: After seeing my review, the owner reached out and offered me a refund for my service. However, I did NOT receive anything! I reminded her about the refund a week later and she basically wanted me to take down my honest review in exchange for a refund. I was absolutely NOT going to do that. This company is very unprofessional. I would not recommend booking.
This was my second time booking with this cleaning company, and unfortunately, the experience was disappointing. The night before my appointment, I received a text asking if I could move my appointment to a later time because the cleaner’s son had a soccer game. I understand that things come up, but asking a customer if they’re willing to change their appointment at the last minute because of a personal scheduling conflict felt very unprofessional.
During my first booking, the company also ran late, and I was understanding and gave them the benefit of the doubt. However, this happened again with my second appointment, and this time there was no advance notice or apology for the delay. The repeated lateness, lack of communication, and customer service makes me never want to book with this company again.
Price: $200–250
Services: Deep clean
S
Sam Brown1 reviewiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
I had a great experience with ECA Cleaning. They were very professional, attentive, and did an excellent job. Dauri was very kind, helpful, and attentive throughout the entire process, and her team was also very friendly and professional.
I’m very happy with the results and would definitely recommend ECA Cleaning to anyone looking for a reliable and professional cleaning company. I look forward to continuing to work with them in the future!
