Eco Plumbers, Electricians, and HVAC Technicians at a glance
Customers frequently cite punctual scheduling, thorough inspections, and clear communication regarding options and pricing as key positives for plumbing, electrical, and HVAC services. Technicians are described as professional, friendly, and knowledgeable, often providing detailed explanations and photos of completed work. However, low-star reviews highlight recurring issues with high costs, billing discrepancies, and equipment failures after installation, including instances of no-shows and driveway obstructions.
Google rating: 4.9 out of 5 from 21,114 reviews (94% five-star).
Reviews on this page: 21,115 Google reviews (16,405 with written comments, 232 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 8, 2026.
Service: Plumber serving Columbus, Ohio.
Data from Google, last updated November 9, 2026.
Star ratings
21,115 Google reviews we collected
4.9of 5
5 stars19,77694%
4 stars6663%
3 stars1211%
2 stars1101%
1 star4422%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
98%praise
Praise4,58798%
Complaints1102%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,47831%
Quality & results1,01622%
Speed & response85418%
Communication59813%
Would recommend3397%
Price & value2756%
Honesty & trust1373%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Cleared out my main water line, quick and easy, honest and polite”
“Unprofessional, two of the last three times I’ve booked appointments I’ve had them no show or cancel with little notice while in my service window.”
“I expect we will continue to have amazing technicians and quality work.”
“Took 3 service calls to get a semi functioning AC unit and now that the time has come to switch on the heat, you guessed it… it’s not working.”
“Jeff was prompt, knowledgeable and attentive to details.”
“Multiple times they had me waiting around for them and they never showed up or called.”
“Showed us all of our options and explained everything that would need done.”
“I expressed my displeasure at the horrible initial install, the poor communication, and the time it took to install the correct toilet properly.”
“Would recommend him to any of my family and friends”
“Beyond that, I would NOT recommend their HVAC services.”
“As always eco’s prices are very reasonable especially for the work and care that they provide.”
“Poor service and very expensive company to work with.”
“I feel comfortable using Eco company because I feel they are honest about it and wanted to make sure that you are aware of things.”
“I truly believe I was lied to and nearly taken advantage of in a very big way because I am a single woman.”
praise complaint · found by our text analysis, Google review wording unchanged.
Eco did a great job as usual. Toilet was backed up and ECO got us worked in on Sunday and back in business! Now we're looking at a plumbing upgrade, but are confident ECO is the best service for our needs, thanks!
Price assessment: Great price
Response from the owner · 2 months ago
Thanks for your five-star rating, Shane! We were happy to have been able to help. All the best, Eco Plumbers, Electricians, and HVAC Technicians.
T
Taylor Freese7 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Bert was great!! Very knowledgeable and so kind! Showed us all of our options and explained everything that would need done. I look forward to working with him further during the process of buying a new water heater. As always eco’s prices are very reasonable especially for the work and care that they provide. I expect we will continue to have amazing technicians and quality work.
Price assessment: Great price
Price: $1–200
Services: Service not listed
Response from the owner · 2 weeks ago
Hi Taylor, thank you for your 5-star review! We truly appreciate the feedback on your service with Alex. We are happy to hear that you were satisfied with your drain cleaning. We will be here to take your call if you ever need us in the future. Have a wonderful day, Eco Plumbers, Electricians, and HVAC Technicians.
M
Mike Karl7 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Will definitely use Eco Plumbers again for future needs. Evaluated our questions on our air conditioner. To call us back after he talks to air conditioner manufacturer lets us know if still under warranty. He was very helpful.
Price assessment: Great price
Price: $1–100
Positive: Professionalism, Value
Services: HVAC system maintenance
Response from the owner · a year ago
Hello Lynda! Thank you for your review! We appreciate your business. We stand by our services, which come with multiple guarantees! We look forward to being there for you whenever you are in need of future services. All the best, Eco Plumbers, Electricians, and HVAC Technicians.
J
Jennifer Smith4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
The work was done with excellent service. Thank you for your outstanding service
Price: $200–400
Services: Heating system repair, Plumbing pipe repair
Response from the owner · a month ago
Thanks for your five-star rating, Jennifer! We were happy to have been able to help with your HVAC repair. All the best, Eco Plumbers, Electricians, and HVAC Technicians.
C
corey bush4 reviewsiTotal number of Google reviews corey has written across all businesses on Google Maps, not just this one.
We got a premium sump pump and back up replacement installed. Eco had no problem scheduling for Saturday on short notice. We really needed it done. Ralik was friendly and professional and did a great job. Our first experience with eco plumbing couldn’t have been better!
Price assessment: Reasonable price
Price: $2,000+
Services: Sump pump repair
J
John Buckner5 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
A great company. ECO has some great folks working for them. Very thorough inspection.
Price assessment: Reasonable price
Positive: Responsiveness, Punctuality, Value
Services: Ductless heating & A/C services
Response from the owner · a year ago
Hello Chuck! Thank you for this very kind 5-star rating and review! Being thorough is imperative in our line of work. Your satisfaction is very important to our team and we want to continue to provide you with the best service possible. Have a wonderful day, Eco Plumbers, Electricians, and HVAC Technicians.
