Customers frequently praise technicians for their punctuality, professionalism, and detailed explanations of the treatment process. However, several low-star reviews criticize the company for failing to resolve persistent pest issues like ants, mice, and termites despite multiple visits and significant costs. Additional complaints highlight poor communication from central scheduling and perceptions that some services were rushed or ineffective, contrasting with the high satisfaction expressed by many other clients.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Kevin was exceptional! Amazing experience. Had a recently discovered mice problem and needed immediate service. Called ecotech and they got me an appointment the same day. Kevin did a thorough inspection of our home, addressed all our concerns and put all our worries at ease. And he was so kind and personable!! Highly recommend!
He was great! Efficient professional explained everything. Thank you!
Poor Service, Unreasonable Business Practices, and Terrible Customer Service I paid $300 for a service that consisted of approximately five minutes of spraying. Instead of resolving the bug problem, I actually experienced even more bugs afterward. I contacted the company and asked them to come back and properly address the issue. I was willing to pay for their services, but I expected them to stand behind their work and correct the problem. Instead, they demanded full payment upfront before they would even return to address the issue. Why would I pay the full amount for a job that has not been done properly? That is not happening. Rather than working with me to resolve the problem, they sent the disputed charge to collections. This is extremely disappointing and, in my opinion, demonstrates a complete lack of customer service and accountability. My experience: $300 charged, approximately five minutes of work, more bugs afterward, and no reasonable attempt to resolve the issue before escalating it to collections. Based on my experience, I would not recommend this company. I strongly encourage potential customers to consider other providers and carefully research their options before spending their money here.
Rafael came to my Client's unit & perfumed an Awesome pest control service👍
Marvin and Rafael came out and did the best job ever. I really appreciate you guys. Thank you very much.
Rafael Is so Amazing. He not only got rid of the bugs but gave me knowledge on how I can keep them gona. I can't recommend enough!!!
David was friendly helpful and knowledgeable of what I wanted to do for my house. Highly recommend for anyone needing this type of service
Peter was kind, communicative and thorough!
Nicki was very thorough, he explained what he was doing and why, very personable and I am pleased that he was my technician
Niki did a great job with our first service. He was polite and professional. He also considered and was patient with our dogs which I appreciate.