Customers frequently praise the company for its punctuality, knowledgeable technicians, and responsive customer service, noting that staff members explain treatments clearly and address specific pest issues like ants or wasps. Recurring themes include efficient quarterly treatments, reasonable pricing for contracts, and helpful front-desk assistance with scheduling. However, some reviewers criticize the company for refusing phone price quotes, charging high rates for single treatments, and occasionally arriving late or providing inconsistent service quality on interior visits.
Google rating: 4.9 out of 5 from 2,205 reviews (96% five-star).
Reviews on this page: 2,204 Google reviews (1,469 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Wildlife serving Raleigh, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
2,205 reviews on Google
5★2,120
4★56
3★3
2★3
1★22
Reviews from Google, shown as published (original wording, unedited).
JB
Jane Basnight2 reviews
★★★★★
Our technician for today was Ira. He introduced himself and inquired about any pests we may have noticed since our last service. Only an occasional spider was spotted so he proceeded to spray around the outside windows and garage door. He was very efficient, completing the treatment within 30 minutes.
Price assessment: Reasonable price
Price: $40–60
Services: Spider extermination, General pest inspection, Bug & insect extermination
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 6 days ago
Jane, Thank you for using Economy Exterminators! We appreciate you taking the time to review our company and leaving us an amazing review. Nick Ensing - Branch Manager
Sean continues to provide excellent pest control service. Thank you for what you do every time you ser i e our home. 10/15/2026.
Sean as always is awesome. Polite, professional and gets the job done.
4/10/26
We could not have had a better experience with our recent crawl space incapusulation. Steven assessed our situation and followed up on all recommendations. Francis and Kevin did the incapusulation and were superb with their workmanship. 👏 I could not have had a better team addressing the needs of our home.
Routine visit. Today 4/18/24. Service couldn't have been better.
Shawn did an awesome job as always with routine visit. 01/30/25.
04/30/25 Sean did a routine visit and was as awesome as ever. Thanks Sean. 10/10.
Price assessment: Great price
Price: $100–120
Services: Home inspection
Pest type: Rodents, Cockroaches, Spiders
Response from the owner · 3 years ago
John, thank you for your comments regarding our company and employees. We really appreciate your family being such long time customers of ours.
Ira was outstanding. I have a contract with Economy and had ants. They came the next day and treated. Very knowledgeable. Highly recommended.
Price assessment: Reasonable price
Services: Ant extermination
Pest type: Ants
Response from the owner · a week ago
Diane, Thank you for using Economy Exterminators! We appreciate you taking the time to review our company and leaving us an amazing review. Nick Ensing - Branch Manager
Pam was great! She helped consolidate several accounts I had.
Response from the owner · 2 weeks ago
Allen, Thank you for using Economy Exterminators! We appreciate you taking the time to review our company and leaving us an amazing review. Nick Ensing - Branch Manager
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Ant extermination, Cockroach extermination, Spider extermination
Response from the owner · 6 years ago
Cory, thank you for the five star rating and for allowing Economy Exterminators to service your home for at least 8 years! We really appreciate our loyal customers and look forward to treating your home in the future. If you ever need any additional services, just give our office a call.
