We had our water softener installed through EcoWater and Duane did an amazing job! He was very friendly and professional. We ended up adding the reverse osmosis system afterward. At first, I was considering buying one online but I’m so glad I decided to go through Duane instead. The service, convenience, and overall experience was amazing!

Ecowater Systems
Ecowater Systems at a glance
- Google rating: 4.8 out of 5 from 13 reviews (85% five-star).
- Reviews on this page: 13 Google reviews (8 with written comments).
- Owner responses: the business replied to 8% of reviews.
- Most recent review: September 30, 2026.
- Service: Water Softener Service serving Long Prairie, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other water softener services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Bar = this company · dark tick = category median.
Star ratings
13 Google reviews we collected
- 5 stars1185%
- 4 stars18%
- 3 stars18%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 8 written reviews
- Praise13100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude538%
- Quality & results431%
- Speed & response18%
- Communication18%
- Price & value18%
- Would recommend18%
What customers talk about
We read 8 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Such a kind man, did quality work and explained to us what our options were, he broke it down simply and straight forward with us!”
“We had our water softener installed through EcoWater and Duane did an amazing job!”
“Duane took it apart and repaired it in a very timely manner as we had company coming the next day.”
“We loved our experience with them, we got other quotes that was literally at least a thousand more from other places for a reverse osmosis in our house.”
“This company already came highly recommend from friends, and boy would we recommend rusty in a heartbeat!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
We had our water softener installed through EcoWater and Duane did an amazing job! He was very friendly and professional. We ended up adding the reverse osmosis system afterward. At first, I was considering buying one online but I’m so glad I decided to go through Duane instead. The service, convenience, and overall experience was amazing!
We loved our experience with them, we got other quotes that was literally at least a thousand more from other places for a reverse osmosis in our house. We worked with rusty and we were so pleased with him. Such a kind man, did quality work and explained to us what our options were, he broke it down simply and…
Great service by Duane. I had a leaking valve that was getting worse . Duane took it apart and repaired it in a very timely manner as we had company coming the next day. Not the first time he has done work for us always friendly and professional.
Replaced an ancient softener with a newer one and ended up paying less per month. Love 'em.
Excellent, excellent customer service! Our service was done by Rusty Rohde and we were surprised by his dedication to ensuring our water was the very best it could be. No second guessing our decision!
Customer reviews
4.8 ★★★★★ 13 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We loved our experience with them, we got other quotes that was literally at least a thousand more from other places for a reverse osmosis in our house. We worked with rusty and we were so pleased with him. Such a kind man, did quality work and explained to us what our options were, he broke it down simply and straight forward with us! This company already came highly recommend from friends, and boy would we recommend rusty in a heartbeat!
Thank you for the nice review. It was my pleasure to work with the both of you. I am so happy that you are pleased working with me. I always try to do my best to treat the customer the same way I would like to be treated. I am always there in case you ever have any questions or issues. Enjoy your water.
Great service by Duane. I had a leaking valve that was getting worse . Duane took it apart and repaired it in a very timely manner as we had company coming the next day. Not the first time he has done work for us always friendly and professional.
Replaced an ancient softener with a newer one and ended up paying less per month. Love 'em.
Kind people and very helpful
Excellent, excellent customer service! Our service was done by Rusty Rohde and we were surprised by his dedication to ensuring our water was the very best it could be. No second guessing our decision!
Friendly staff and awesome tasting water
Excellent service.
Business details
- Address: 22 2nd St N Ste 1, Long Prairie, MN 56347
- Phone: (320) 732-3583
- Website: ecowatermn.com
- Service area: Long Prairie, MN