Ed Lavery & Sons Pest Control LLC logo

Ed Lavery & Sons Pest Control LLC

Pest control service · Waterbury, CT

4.9 ★★★★★ 506 Google reviews · 14 photos
95%five-star reviews
96%reviews answered by the owner
Nov 2026latest review

Ed Lavery & Sons Pest Control LLC at a glance

Customers frequently praise the company for punctual appointments, knowledgeable technicians, and clear communication regarding pest issues like rodents and insects. Many note reasonable pricing and quick response times for emergency calls. However, recurring criticisms include technicians failing to follow specific instructions or address all requested areas during initial visits, leading to repeat service needs. Some reviewers also reported higher costs compared to competitors and communication errors from the call center that resulted in ineffective service visits.

  • Google rating: 4.9 out of 5 from 506 reviews (95% five-star).
  • Reviews on this page: 506 Google reviews (376 with written comments, 4 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: November 9, 2026.
  • Service: Flea Exterminator serving Waterbury, Connecticut.

Data from Google, last updated November 11, 2026.

Star ratings

506 Google reviews we collected

  • 5 stars48295%
  • 4 stars143%
  • 3 stars41%
  • 2 stars20%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 376 written reviews

  • Praise69099%
  • Complaints41%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude23834%
  • Quality & results13419%
  • Speed & response11817%
  • Would recommend8312%
  • Communication619%
  • Price & value314%
  • Honesty & trust294%

What customers talk about

We read 376 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Michael G performed my inspection and was incredibly professional.”
  • “Michael did one excellent job He is very knowledgeable and also a pleasant polite person .”
  • “On the site, they are very knowledgeable and complete the job in a timely manner.”
  • “I highly recommend the yearly contract where they not only come on the scheduled 3 month visit, but also in between if you develop any problems.”
  • “Technicians take the time to explain and assist with any questions.”
  • “The pricing was very reasonable compared to other quotes I had gotten from a few different companies in the area.”
    “They instead said they had done us a favor by waiving an additional $300+ cancellation fee.”
  • “he is a very trusted person and welcome in my home anytime, I am grateful that he is with Ed Lavery”

People customers mention

  • Tom 15 reviews
  • Paul 10 reviews
  • Sean 9 reviews
  • Michael 7 reviews
  • Jackets 4 reviews
  • Eric 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 506 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Patrick NearyLocal Guide · 44 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michael G performed my inspection and was incredibly professional. He kept me aware of what he was doing and what he found.

  • Price assessment: Reasonable price
  • Services: Termite inspection
  • Pest type: Termites
Response from the owner · a day ago

Thank you for your five-star review, Patrick! We are happy to know that you enjoyed our pest control services. Feel free to contact us with any questions or concerns. Have a pest-free day!

Kristin C12 reviewsTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lavery and Sons has been excellent in providing pest and termite control. Technicians take the time to explain and assist with any questions. Highly recommend !

  • Price assessment: Not sure
  • Services: Home inspection
Response from the owner · a week ago

Thank you for your five-star review, Kristin! We are so glad that our team provided effective pest control services for you. It is our pleasure to serve you, and we are always here should you need us! If you have any questions or concerns, please feel free to contact us. Have a great day!

Eric Crane10 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely friendly and knowledgeable. Explained everything before hand and after completion too. gives great advice and info around all types of insects and rodents. I'm very pleased with this service and the technician! Thank you!

  • Price assessment: Great price
  • Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Ant extermination
  • Positive: Responsiveness, Punctuality, Quality, Professionalism
  • Services: Ant extermination, Spider extermination, Service not listed
  • Pest type: Ants, Rodents, Spiders
Response from the owner · Edited a week ago

Thank you for your positive rating of our pest control services! We are so pleased to hear that you had a five-star experience with our team. Your complete satisfaction with our Home Protection Plan service is always our top priority, and we are happy to solve any pest issue that may arise! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Eric!

Joel Freedman4 reviewsTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Once again, Tom came to the rescue. Yellow Jackets infiltrated my attic. He came back 3 times to eliminate completely.

  • Price assessment: Reasonable price
  • Services: Home inspection, Hornet & wasp extermination
Response from the owner · Edited 2 weeks ago

Thank you for your five-star review, Joel! Our Home Protection Plan service enables us to provide efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. Thank you again for your positive review, and we hope you have a wonderful day!

James McKinnon10 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/23/26–John (technician) Excellent service. Quality work. We have the year-round contract where they come every 3 months for an inspection. All the technicians, including the office staff, are great. They are very accommodating and work around your schedule. On the site, they are very knowledgeable and complete the job in a timely manner. I highly recommend the yearly contract where they not only come on the scheduled 3 month visit, but also in between if you develop any problems. Thank you.

  • Price assessment: Great price
  • Services: Home inspection, General pest inspection, Bug & insect extermination
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · Edited 2 weeks ago

James, thank you for your five-star rating of our pest control services! It is truly our pleasure to serve you! If any new questions or concerns arise regarding your Home Protection Plan coverage, please feel free to contact our office at any time. Have a fantastic day!

Joni Anderson-Senk12 reviewsTotal number of Google reviews Joni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michael is amazing. The most thorough technician! Knowledgeable, polite, friendly and really went the extra mile to take care of things and ensure all was well! Got rid of a few field mice. Thank-you Michael!!!

  • Price assessment: Reasonable price
  • Services: Home inspection, Rodent extermination
Response from the owner · Edited 2 weeks ago

Joni, thank you for your five-star rating! Your complete satisfaction with our pest control services means the world to us, and we look forward to keeping you pest-free! Thank you for choosing Ed Lavery & Sons Pest Control.

Stang LincolnLocal Guide · 37 reviewsTotal number of Google reviews Stang has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came on time friendly and made some good suggestions

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Home inspection
Response from the owner · Edited 2 weeks ago

Hello Stang! Thank you so much for your five-star review. We are thrilled to hear that you see the value of our pest control services. If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!

Ira Gold3 reviewsTotal number of Google reviews Ira has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As always he did a great job.

  • Price assessment: Reasonable price
  • Services: Bug & insect extermination
Response from the owner · Edited 2 weeks ago

Thank you for your five-star review, Ira! We are so glad that our team provided effective pest control services for you. It is our pleasure to serve you, and we are always here should you need us! If you have any questions or concerns, please feel free to contact us. Have a great day!

Lily SmithLocal Guide · 283 reviewsTotal number of Google reviews Lily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We used Ed Laverys service for the past few years and have been disappointed throughtout the years. Although the office staff has been helpful the technicians do not following the relayed instructions. They do not follow up on the services requested. They show up to do only one thing meanwhile there are multiple requests. Many times have had to come a second time because they forgot to check other services. Some technicians were better than other in professionalism and knew what they were talking about other were condescending and dismissive. And one of the main reasons for canceling services is we still have the pests. Took at least 3 visits over 6 weeks to get rid of pest that moved insided our house and the technician dismissed it.

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Hornet & wasp extermination, Rodent extermination, Termite inspection, Termite extermination, Spider extermination, General pest inspection, Bee extermination, Bug & insect extermination
  • Pest type: Ants, Termites, Spiders, Other
Response from the owner · a week ago

May we ask you to reach out to our office or send an email to [email protected] to help us match your comments to the address we were servicing? We cannot match your account using the listed Google name in our database with an account in our system. Thank you!

Karen Bechard9 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job working with my dogs in mind . Together my home is pest free .

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Bug & insect extermination
  • Pest type: Ants, Other
Response from the owner · Edited 3 weeks ago

Karen, thank you for your five-star review of our pest control services! Our top priority is always complete client satisfaction through our Home Protection Plan, so we are thrilled to see that we achieved this with you! It is our pleasure to work with you, and we truly appreciate you as a client. Have a pest-free day!

Ed Lavery & Sons Pest Control LLC on Google Maps →

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