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Educational Innovation 360

Educational consultant · Indianapolis, IN · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%93+24.3Value 15%83+12.6Craft & service penalty98−0.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 15 language schoolsPosition by Experts Score among all companies we track in this category. · better than 79%
5.0 ★★★★★ 20 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Aug 2026latest review

Educational Innovation 360 at a glance

Educational Innovation 360 holds a 5.0 rating from 20 Google reviews, with the owner responding to all feedback. Customers describe professional development sessions as engaging and informative, citing practical strategies for classroom management, AI utilization, and curriculum development. Recurring themes include enthusiastic presentation styles, effective communication, and helpful guidance for educators and institutions. One four-star review noted quick and professional response times to inquiries, while no significant criticisms appeared in the provided excerpts.

  • Google rating: 5.0 out of 5 from 20 reviews (95% five-star).
  • Reviews on this page: 20 Google reviews (20 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: August 13, 2026.
  • Service: Language School serving Indianapolis, Indiana.

Data from Google, last updated October 26, 2026.

Score profile vs other language schools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

Satisfaction91Reliability93Craft & service98Value83Momentum100Replies to reviews–Satisfaction: 91 (median 88)Reliability: 93 (median 87)Craft & service: 98 (median 99)Value: 83 (median 92)Momentum: 100 (median 100)
Educational Innovation 360Language Schools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Educational Innovation 360: 91/100 on this factor. Category median: 88.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Educational Innovation 360: 93/100 on this factor. Category median: 87.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Educational Innovation 360: 98/100 on this factor. Category median: 99.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Educational Innovation 360: 83/100 on this factor. Category median: 92.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Educational Innovation 360: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 58.–
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Bar = this company · dark tick = category median.

Star ratings

20 Google reviews we collected

  • 5 stars1995%
  • 4 stars15%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise19100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude947%
  • Would recommend632%
  • Speed & response211%
  • Quality & results15%
  • Honesty & trust15%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I would highly recommend Educational Innovations 360 for your next professional development session.”
  • “I highly recommend Cassandra for your professional development within your academic arena.”
  • “Very confident speaker yet so genuine, and quickly connected with the audience.”
  • “Cassandra did a wonderful job presenting her info at IBE Education Conference.”

People customers mention

  • Cassandra 7 reviews
  • Williams 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Brandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had the pleasure of attending Dr. Cassandra Williams' educational session on how to utilize AI platforms in your classrooms. It was engaging and informative. She presented practical, tested strategies in which educators could enhance their planning, organization, and time management for the upcoming school year. I…

Douglas12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome! Dr. Williams brings her A game to every presentation with her whether it is in person or online. The positive vibe I get by attending her talks is mind boggling. The energy & passion she has for education is evident. I highly recommend Cassandra for your professional development within your academic arena.…

Customer photo from Douglas's reviewCustomer photo from Douglas's review
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cassandra did a wonderful job presenting her info at IBE Education Conference. She shared ways we can inspire our teams and make impact to our students. The class was engaging and I highly recommend her for future community events and seminars.

Customer photo from Kim's reviewCustomer photo from Kim's review
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was such an excellent professional development session-Educational Innovation 360 does not disappoint. If you are searching for high quality, though provoking PD I highly recommend Cassandra and her team!

Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you are seeking a partner to transform your educational institution and unlock the full potential of your educators, I highly recommend working with Educational Innovation 360. Cassandra Williams and her team truly live up truly live up to their name. Their dedication to providing solutions and creating positive change in education is truly commendable

Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was an amazing thought provoking professional development-I can implement in my class today!

Photos

Customer reviews

5.0 ★★★★★ 20 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Benny Auslander1 reviewTotal number of Google reviews Benny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice presentation!

Response from the owner · 2 months ago

Thanks so much. I'm glad you enjoyed it. I'm so glad you were able to share your expertise on tokens with our audience; you would be a great asset to any presenter!!!

Brandy James10 reviewsTotal number of Google reviews Brandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the pleasure of attending Dr. Cassandra Williams' educational session on how to utilize AI platforms in your classrooms. It was engaging and informative. She presented practical, tested strategies in which educators could enhance their planning, organization, and time management for the upcoming school year. I would highly recommend Educational Innovations 360 for your next professional development session.

Response from the owner · 2 months ago

Thank you so much. I look forward to talking to your class in the Fall!

Douglas Friend12 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome! Dr. Williams brings her A game to every presentation with her whether it is in person or online. The positive vibe I get by attending her talks is mind boggling. The energy & passion she has for education is evident. I highly recommend Cassandra for your professional development within your academic arena. Douglas Friend. Ed.S. Hammond Morton High School

Response from the owner · a year ago

Thanks so much! You brought so much to the discussion, and I thank you for this!

Kim Sarver3 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cassandra did a wonderful job presenting her info at IBE Education Conference. She shared ways we can inspire our teams and make impact to our students. The class was engaging and I highly recommend her for future community events and seminars.

Response from the owner · a year ago

Awww, thanks!! I’m so grateful for the opportunity to share strategies that empower teams and support student success, and I’m excited to hear the session resonated with you. I look forward to connecting at one of our future events! XOXOXOX

Tiffany Johnson6 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I received a training from Cassandra W. Let me tell you, she's always so enthusiastic when I work with her. When she models lessons she does it exactly the way it could be done in the classroom. She models praise, higher level questioning and the gradual release model. On this particular PD, she tasked us with using the meme generator to create a meme expressing our thoughts on I-learn data and uploading it to the site padlet. Now of course we all love a good teacher meme but I only had little experience with creating my own, let alone uploading anything to padlet.com. This activity was fun and brought some laughter to our normal boring professional developments. Cassandra even let us vote on our favorites and offered prizes to the winners. I particularly enjoyed the activity so I thought I'd try it with my students. I created an assignment for science where the students would compare and contrast digital vs analog technology after a week of research on waves and signals. The students task was to create a meme advertising their digital tv against their competition the analog tv company. The students uploaded to padlet and I must say they definitely understood the assignment. Definitely a great activity to try in these new digital age classrooms. I loved the responses and my students enjoyed being engaged in the classroom. Thanks Cassandra!

Response from the owner · a year ago

Thank you so much, Tiffany for taking the time to leave this thoughtful review! I’m thrilled to hear that you enjoyed the professional development session and found the activities both fun and valuable. It’s amazing that you adapted the meme and Padlet activity for your science class—what a creative way to engage your students! Hearing about your students' enthusiasm and their understanding of the assignment truly makes my day. Activities like these are designed to inspire innovative teaching strategies, and it’s wonderful to see how you’ve put them into practice. Thank you for sharing your experience, and I hope to continue providing tools and ideas that make learning exciting and effective!

Temara Payton3 reviewsTotal number of Google reviews Temara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent presentation

Response from the owner · 2 years ago

Thanks so much for your feedback, we continue to grow everyday!

Liz Schurger3 reviewsTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent session!

Response from the owner · 2 years ago

Thanks so much! I enjoyed having you in my session today!

Tyler Ramey2 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was such an excellent professional development session-Educational Innovation 360 does not disappoint. If you are searching for high quality, though provoking PD I highly recommend Cassandra and her team!

Response from the owner · 3 years ago

Thanks, many educators enjoy the Banks framework, it really helps with student voice!

Melissa Garcia2 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you are seeking a partner to transform your educational institution and unlock the full potential of your educators, I highly recommend working with Educational Innovation 360. Cassandra Williams and her team truly live up truly live up to their name. Their dedication to providing solutions and creating positive change in education is truly commendable

Response from the owner · 3 years ago

Thanks so much, your team was such a pleasure to work with!

Kimberly Welch3 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was an amazing thought provoking professional development-I can implement in my class today!

Response from the owner · 3 years ago

I appreciate you Kimberly!!! Let me know how it goes, I can't wait!!!

Educational Innovation 360 on Google Maps →

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