Mario answer the phone I felt like I was in an emergency “ situation my breaks was squealing after I allowed a local street mechanic to install them. I was afraid I was going to have to call out Monday from work and I have a little boy.Mario answer the phone and told me to come in. I told Mario what happen and what’s was going on. I made it to the shop in 10 minutes. Mario only change me for the inspection cost. Him and his crew did the inspection in 10 minutes then fix the issue that was causing the noise . I tried to offer more then the service cost he charged because he did a miracle. He refused to accept the extra pay he said we help people out we are not in the business to over charge people for our services. This is a great local auto motive shop with great people. I waited in the waiting room another associate offered a cold water bottle and I drank it while I looked at some magazines. If you in need of service and want a reliable trustworthy mechanics to do the repairs. Please come here first.I found my new shop that will make all the repairs on my vehicle as long as I live in this area and drive this car. Thank you Mario!
Effective Automotive Repair
Effective Automotive Repair at a glance
Google reviewers rate the shop 4.9 out of 5 based on 248 reviews, with the owner responding to only five percent of them. Customers frequently cite punctual service, affordable pricing, and clear communication regarding necessary repairs, noting that staff often corrects misdiagnoses from other providers without charging for diagnostics. However, several low-star reviews describe a pattern of poor communication, where vehicles were held for extended periods without status updates, and complaints about unprofessional staff attitudes and work quality.
- Google rating: 4.9 out of 5 from 248 reviews (97% five-star).
- Reviews on this page: 248 Google reviews (231 with written comments, 11 with photos).
- Owner responses: the business replied to 5% of reviews.
- Most recent review: November 7, 2026.
- Service: Auto Repair Shop serving Memphis, Tennessee.
Data from Google, last updated November 13, 2026.
Star ratings
248 Google reviews we collected
- 5 stars24197%
- 4 stars00%
- 3 stars00%
- 2 stars10%
- 1 star62%
Praise vs complaints
Phrases our text analysis found in 231 written reviews
- Praise37895%
- Complaints205%
Topic share
How often each topic comes up in the written reviews
- Quality & results8020%
- Price & value7719%
- Staff & attitude7018%
- Would recommend5714%
- Speed & response5013%
- Honesty & trust4712%
- Communication174%
What customers talk about
We read 231 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve always had a great experience with them and I definitely Recommend them”
“The mechanic didn’t say anything about a damaged driver’s belt.”
“Great fast working hard working mechanics with affordable prices doing great work”
“He worked with me until my car was fixed and didn't overcharge or try to tell me I needed a million things done to my car.”
“Always friendly… this company fixed my Mercedes when no one else could .”
“Customer service guy has a terrible attitude and is very unprofessional.”
“If you're looking for an honest, dependable, and reasonably priced auto repair shop, I highly recommend Effective Automotive.”
“The best mechanic on this side of summer Ave he's honest and quick with what ever you're having fixed.”
“If you in need of service and want a reliable trustworthy mechanics to do the repairs.”
“…ng to get it back to where it was before I dropped it off with these SCAMMERS.…”
“…taken in the services I thought I needed and literally showed me and explained to me why I needed the services that were necessary instead of what I t…”
People customers mention
- Mario 34 reviews
- Gabriel 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Customer reviews
4.9 ★★★★★ 248 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always friendly… this company fixed my Mercedes when no one else could .. and they have fast service !!!!
- Price assessment: Reasonable price
- Services: Auto body & trim repair
This beautiful is amazing the owner is a really great person.We was in real need and he helped us without any questions.As well as he is a great boss to his team as well.Love Deontra Kindness Tour Inc!!!
- Price assessment: Reasonable price
- Services: Transmission, Auto body & trim repair, Electrical repair, Air & cabin filter replacement
The best mechanic on this side of summer Ave he's honest and quick with what ever you're having fixed.
From the time I pulled up I was met with professionalism. What I though was wrong with my car wasn't the issue and the mechanic on duty,Mario, told me I was mistaken in the services I thought I needed and literally showed me and explained to me why I needed the services that were necessary instead of what I thought. On top of that I was in a tough spot and he was able and willing to work with me. The repairs were top notch. Most definitely a 10 out of 10 experience would do again on when necessary lol. Mario made the experience way less painful than expected. Hopefully you don't need repairs to your car but if you do check em out, they get it done the right way. 💯
- Price assessment: Great price
- Services: Steering & suspension repair, Steering & suspension replacement, Wheel alignment
Come see Mario very professional and affordable!!
excellent work very reliable highly recommend
- Price assessment: Great price
- Services: Transmission
Being a single mother is hard to find a good automotive shop that you can trust, but since the first day I came to effect about automotive, these guys have been great and honest, they have always showed me my damage parts and explain to me with detail. why my vehicle needs what it needs to be fixed. I’ve always had a great experience with them and I definitely Recommend them
- Services: Electrical repair
Excelente servicio y hablan español que es lo mejor soy muy onestos
Someone told me the wrong part and they looked at my vehicle and told me the right one without charging me a dime. I give this place a 5 rate because they are nice. Im definitely coming back.
Business details
- Address: 6250 Summer Ave, Memphis, TN 38134
- Phone: (901) 382-9191
- Service area: Memphis, TN