Customers frequently praise the punctuality, thoroughness, and clear communication of technicians during services for pests like wasps, mice, and mosquitoes. However, several low-star reviews highlight recurring issues with missed appointments, lack of follow-up, and billing for unscheduled or incomplete services. While many appreciate the professional demeanor and effective treatment of specific infestations, others report dissatisfaction with customer service responsiveness and the resolution of ongoing pest problems.
Google rating: 4.9 out of 5 from 360 reviews (98% five-star).
Reviews on this page: 360 Google reviews (323 with written comments, 2 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 22, 2026.
Service: Rodent Control serving Baltimore, Maryland.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
360 reviews on Google
5★351
4★0
3★1
2★1
1★7
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 323 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Robert was very courteous and helpful informing me and setting up the system.”
“I do not recommend Ehrlich, they are unprofessional and do not communicate well.”
“Awesome, Keith was amazing on this rainy day got it done for us quick and amazing customer service as always!”
“…k out because the problem with the bees did not stop it actually got worst, when he came out a second time did the samething as before sprayed some st…”
“Leon Green came today came right on time, very professional and thorough.”
“He made sure he explained everythingggg he was doing.”
“Amazing service and great employees I highly recommend and won't go to anyone else!”
“I would not recommend this company to anyone i wish i would have shopped around more before i called this company so now i have to pay more money to h…”
“Joe is out designated technician and I am happy to know we have a reliable and knowledgeable technician moving forward.”
“They explained everything clearly and offered an easy and affordable solution to my problem!”
People customers mention
Soto22 reviews
Green21 reviews
Leon19 reviews
Johnny15 reviews
Rivera10 reviews
Joe6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Kevin Woods3 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Archie was great!! Took care of a large yellow jacket nest in my basement.
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · a week ago
Hi Sherry, thank you for the fantastic review! Keeping unwanted critters out of your space is what our team does best, and we appreciate you trusting Ehrlich Pest Control with your pest control needs.
Reannah Carson1 reviewiTotal number of Google reviews Reannah has written across all businesses on Google Maps, not just this one.
Reannah Carson, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Brianna Davis4 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Hi, Justin Daniels. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Didem Acikgoz5 reviewsiTotal number of Google reviews Didem has written across all businesses on Google Maps, not just this one.
