Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
Google reviewers rate El Oasis 4.7 out of 5 based on 1541 reviews, frequently praising the quality of authentic Mexican dishes like tacos and burritos, along with reasonable pricing and quick service. The restaurant offers online ordering and catering, though some customers report errors in catering orders, incorrect food preparation, and slow wait times. Recurring criticisms include inconsistent service interactions, such as staff refusing to replace contaminated drinks or blocking phone numbers, as well as complaints about portion sizes and local loitering issues.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,541 Google reviews we collected
Phrases our text analysis found in 913 written reviews
How often each topic comes up in the written reviews
We read 913 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They have a decent variety of food and as far as food trucks go I would consider it to be reasonably priced.”
“Why are the beans liquid🤷♀️ Why is the rice dry🤷♀️ Why are tacos so expensive and have very little meat in them🤷♀️🤷♀️🤷♀️ Why do I have to wa…”
“Great food, quick service with friendly and respectful staff.”
“Got our order wrong and was rude when they were corrected.”
“The staff is always lightning-fast and friendly, even when there's a line.”
“The owners are really friendly on slow days; I even went to a few cities in Nicaragua one of them had recommended.”
“Would totally recommend anyone looking for good tacos, especially biria to stop by here.”
“Every time I order a nacho they always messed it up and I always try to give them another chance never again I will not be back!”
“I’ve always loved el oasis; great food with top-notch flavor.”
“No amount of stars or words can describe how awful she was.”
“I genuinely enjoy this taco spot over ANY spot in lansing.”
“The food was delicious, service was excellent and they communicated with me well, and all the guests had nothing but positive things to say.”
praise complaint · found by our text analysis, Google review wording unchanged.
I came for breakfast burrito and it was perfect! Will come again. They use real ingredients here and you can taste the difference. Skip McDonald's and come here.
Always exactly what I need... Delicious, filling, fresh ingredients... SO so good!
Fantastic tacos, chicken was really good, green and red hot sauces are spicy but great taste. Wet burrito was awesome, best Mexican rice I've ever had.
Awesome and authentic Mexican food . Will definitely stop again when I go thru this town. Very reasonable and affordable
The best tacos I have ever had! Incredibly juicy and flavorful. They have a decent variety of food and as far as food trucks go I would consider it to be reasonably priced. It's a good truck so outdoors which means it's cold in the winter which can kinda suck, but the wait isn't too long and when I went it wasn't…
They were the only place I could find to cater within a couple weeks of an event so I appreciated their flexibility, but even with everything written in email, there were so many errors. The person delivering our food didn’t know he was supposed to deliver so our food was over an hour late. We got the wrong kind of…
4.7 ★★★★★ 1,541 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I came for breakfast burrito and it was perfect! Will come again. They use real ingredients here and you can taste the difference. Skip McDonald's and come here.
Amazing and delicious! I am a new customer and will be ordering again!
Always exactly what I need... Delicious, filling, fresh ingredients... SO so good!
Two words: Steak Tostadas!!! Just try them and you'll be in love
Very good!!!!
Consistently great!
Fantastic tacos, chicken was really good, green and red hot sauces are spicy but great taste. Wet burrito was awesome, best Mexican rice I've ever had.
Girl that works there blocks customers phone numbers and prevents people from ordering. Was in line when she began arguing with the cashier and asking why he was staring at some girl. Then proceeded to say she’s not making her food and she can leave. Not sure how long the lady waited or if she even got her food. He began to assist an older man in front of me no issue. Then when I went to pick up my pick up order she began flipping out about him staring at me now. Never even said anything other than did I have a pick up order I said yes and my name. Said it wasn’t ready. I waited 15 mins to be told it still wasn’t ready. And they weren’t even busy. So I left. Called today and my numbers blocked from calling lol. Frequented here for years weekly until this last month. Seems to have really diminished lately. Between the tacos getting smaller basically bitesized to now outrageous wait times and psycho customer service, I won’t be back . Very disappointing.
Awesome and authentic Mexican food . Will definitely stop again when I go thru this town. Very reasonable and affordable
The best tacos I have ever had! Incredibly juicy and flavorful. They have a decent variety of food and as far as food trucks go I would consider it to be reasonably priced. It's a good truck so outdoors which means it's cold in the winter which can kinda suck, but the wait isn't too long and when I went it wasn't all that busy. I plan on going again just for the amazing tacos
Jaeger thank you for the review and feedback! Pastor tacos are my personal favorite!
Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
