El Paso Family Medicine And Mental Health Clinic at a glance
Google reviewers rate El Paso Family Medicine And Mental Health Clinic five stars based on seventy-four reviews, noting that the owner replies to eighty percent of feedback. Patients frequently describe the staff as friendly and professional, highlighting quick wait times and clear communication during appointments. Services include primary care, mental health therapy, diabetes management, and NAD shots. Reviewers emphasize that providers take time to listen and explain treatments, ensuring patients feel comfortable and cared for without rushing.
Google rating: 5.0 out of 5 from 74 reviews (100% five-star).
Reviews on this page: 74 Google reviews (71 with written comments).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 26, 2026.
Service: Psychiatrist serving El Paso, Texas.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
74 reviews on Google
5★74
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is incredibly friendly, knowledgeable, and professional.”
“Everyone was friendly and helpful—I highly recommend this place.”
“I was recommended by a friend and thus far have had a great experience with the girls and Ms.”
“Kristin makes you feel comfortable and spends time explaining things.”
“Staff is super welcoming and it’s quick to get in and out!”
“They take the time to build a personal relationship with their patients and genuinely care about achieving the best possible outcome.”
“Professional understanding and very helpful waiting time in the office and waiting room are Reasonable”
People customers mention
Bannister19 reviews
Kristan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Gigi Overton4 reviewsiTotal number of Google reviews Gigi has written across all businesses on Google Maps, not just this one.
I was recommended by a friend and thus far have had a great experience with the girls and Ms. Bannister. So far enjoying my transition to this new PCP!
Robert Rodriguez5 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
The staff is incredibly friendly, knowledgeable, and professional. They take the time to build a personal relationship with their patients and genuinely care about achieving the best possible outcome. You can tell they truly have their patients’ best interests at heart. Highly recommend!
Response from the owner · a month ago
Thank you for your wonderful feedback! We're thrilled our friendly, caring staff made a positive impact and appreciate your recommendation.
Juan Ramirez5 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
A family friend recommended this clinic, and I am deeply appreciative of the exceptional experience I had from the outset. Kristan Bannister, is highly knowledgeable and ensured that I felt at ease and comfortable throughout my visit. I wholeheartedly recommend this clinic. Her staff is also exceptional! Thank you.
Response from the owner · 4 months ago
Thank you for your wonderful feedback! We're thrilled Kristan Bannister and our staff made you feel comfortable and cared for during your visit.
jessica ptolomey1 reviewiTotal number of Google reviews jessica has written across all businesses on Google Maps, not just this one.
Kristan was an amazing nurse practitioner we came in and it was immediate smiles she is so sweet and she truly takes care of you. Kristan and all the staff make you feel like family.
Response from the owner · 4 months ago
Thank you for sharing! We're thrilled Kristan and our staff made you feel cared for like family during your visit.
Paula Medina3 reviewsiTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
I am writing this while I have the flu and I am so happy with Dr. Bannister. I have been seeing Dr. Bannister for about 3 months. She is AMAZING! I’ve never felt more comfortable or confident in a doctor. Every appointment she wows me more, my first appointment was for mental health, she prescribed me meds that helped right away. Next appointment was blood work and she confirmed what other doctors had dismissed and provided a solution I could fix in my diet. Today I went in for a wellness visit because i caught the flu from my children. She gave 2 shots that absolutely brought me back to life. I’ve been unable to move or breathe for days, and within an hour of seeing her I am back to feeling like I can take care of myself and my responsibilities without all the aches and pains. 🥹
Response from the owner · 5 months ago
Thank you for sharing your experience! We're thrilled Dr. Bannister could support you so well through your treatments and wellness visits. Wishing you a speedy recovery!