Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate El Paso Family Medicine And Mental Health Clinic five stars based on seventy-four reviews, noting that the owner replies to eighty percent of feedback. Patients frequently describe the staff as friendly and professional, highlighting quick wait times and clear communication during appointments. Services include primary care, mental health therapy, diabetes management, and NAD shots. Reviewers emphasize that providers take time to listen and explain treatments, ensuring patients feel comfortable and cared for without rushing.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
74 Google reviews we collected
Phrases our text analysis found in 71 written reviews
How often each topic comes up in the written reviews
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is incredibly friendly, knowledgeable, and professional.”
“Everyone was friendly and helpful—I highly recommend this place.”
“I was recommended by a friend and thus far have had a great experience with the girls and Ms.”
“Kristin makes you feel comfortable and spends time explaining things.”
“Staff is super welcoming and it’s quick to get in and out!”
“They take the time to build a personal relationship with their patients and genuinely care about achieving the best possible outcome.”
“Professional understanding and very helpful waiting time in the office and waiting room are Reasonable”
praise complaint · found by our text analysis, Google review wording unchanged.
Staff is super welcoming and it’s quick to get in and out! Kristin makes you feel comfortable and spends time explaining things.
I was recommended by a friend and thus far have had a great experience with the girls and Ms. Bannister. So far enjoying my transition to this new PCP!
The staff is incredibly friendly, knowledgeable, and professional. They take the time to build a personal relationship with their patients and genuinely care about achieving the best possible outcome. You can tell they truly have their patients’ best interests at heart. Highly recommend!
Professional understanding and very helpful waiting time in the office and waiting room are Reasonable
Love Kristan. She is awesome!!!! Very knowledgeable, makes me feel very comfortable.
A family friend recommended this clinic, and I am deeply appreciative of the exceptional experience I had from the outset. Kristan Bannister, is highly knowledgeable and ensured that I felt at ease and comfortable throughout my visit. I wholeheartedly recommend this clinic. Her staff is also exceptional! Thank you.
5.0 ★★★★★ 74 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Staff is super welcoming and it’s quick to get in and out! Kristin makes you feel comfortable and spends time explaining things.
Thank you for your kind words! We're happy to hear Kristin and our staff made you feel comfortable and that your visit was quick and smooth.
I was recommended by a friend and thus far have had a great experience with the girls and Ms. Bannister. So far enjoying my transition to this new PCP!
The staff is incredibly friendly, knowledgeable, and professional. They take the time to build a personal relationship with their patients and genuinely care about achieving the best possible outcome. You can tell they truly have their patients’ best interests at heart. Highly recommend!
Thank you for your wonderful feedback! We're thrilled our friendly, caring staff made a positive impact and appreciate your recommendation.
Professional understanding and very helpful waiting time in the office and waiting room are Reasonable
Thank you for your kind words! We're glad you found our team professional and the wait times reasonable. We appreciate your feedback!
I love it here environment is on point ❤️
Thank you for your kind words! We're thrilled you love the environment at our clinic. Your support means a lot to us!
Great service and staff!!
Thank you for your kind feedback! We're happy to hear you appreciated our great service and staff at El Paso Family Medicine And Mental Health Clinic.
Love Kristan. She is awesome!!!! Very knowledgeable, makes me feel very comfortable.
Thank you for your kind words! We're thrilled Kristan made you feel comfortable with her knowledge and care.
A family friend recommended this clinic, and I am deeply appreciative of the exceptional experience I had from the outset. Kristan Bannister, is highly knowledgeable and ensured that I felt at ease and comfortable throughout my visit. I wholeheartedly recommend this clinic. Her staff is also exceptional! Thank you.
Thank you for your wonderful feedback! We're thrilled Kristan Bannister and our staff made you feel comfortable and cared for during your visit.
Kristan was an amazing nurse practitioner we came in and it was immediate smiles she is so sweet and she truly takes care of you. Kristan and all the staff make you feel like family.
Thank you for sharing! We're thrilled Kristan and our staff made you feel cared for like family during your visit.
I am writing this while I have the flu and I am so happy with Dr. Bannister. I have been seeing Dr. Bannister for about 3 months. She is AMAZING! I’ve never felt more comfortable or confident in a doctor. Every appointment she wows me more, my first appointment was for mental health, she prescribed me meds that helped right away. Next appointment was blood work and she confirmed what other doctors had dismissed and provided a solution I could fix in my diet. Today I went in for a wellness visit because i caught the flu from my children. She gave 2 shots that absolutely brought me back to life. I’ve been unable to move or breathe for days, and within an hour of seeing her I am back to feeling like I can take care of myself and my responsibilities without all the aches and pains. 🥹
Thank you for sharing your experience! We're thrilled Dr. Bannister could support you so well through your treatments and wellness visits. Wishing you a speedy recovery!
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Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
