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Electronic Security Concepts

4.7 ★★★★★ · 53 Google reviews · 1 photos
Security system supplier · Scottsdale, AZ

Electronic Security Concepts at a glance

Google reviewers rate Electronic Security Concepts 4.7 out of 5 based on 53 reviews, with the owner responding to 79% of them. Customers frequently highlight punctual installations, responsive communication, and thorough service for home and commercial security systems, including gate entry and monitoring. While many describe staff as knowledgeable and professional, low-star reviews note substantial rate increases and disputes regarding equipment removal during service transitions.

  • Google rating: 4.7 out of 5 from 53 reviews (92% five-star).
  • Reviews on this page: 53 Google reviews (46 with written comments).
  • Owner responses: the business replied to 79% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Security System Installer serving Scottsdale, Arizona.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.7
★★★★★
53 reviews on Google
5★49
4★0
3★1
2★0
1★3

Reviews from Google, shown as published (original wording, unedited).

Brenten Blakeman14 reviews
★★★★★

Great customer service and amazing, customizable security system.

Review from Google · view on Google
Dan DiLoreto8 reviews
★★★★★

Friendly, communicative and willing to help. Solved my problem.

Review from Google · view on Google
Angela Dickerson9 reviews
★★★★★

The customer service is OUTSTANDING!!!!! Using the online payment method was extremely user friendly. Thank you for all you do! You contribute to my home feeling safe and secure!

Response from the owner · 2 years ago

Thank you for the 5-star review, we appreciate your business! We are here for you 24/7.

Review from Google · view on Google
Caity Sites5 reviews
★★★★★

Shane was great! Super nice, professional, and answered all of our questions. We were quoted 2 hours and everything got done right on time! Overall just a really good experience — definitely recommend him & the company!

Review from Google · view on Google
David Brown1 review
★★★★★

Shane was very nice and did a great job!

Review from Google · view on Google
Bob Ligorsky1 review
★★★★★

We love this company. Pat is immediate in his responses and so knowledgeable. There are also wonderful, professional service people. Shane is the best.

Response from the owner · 7 months ago

Thank you for the great review! We appreciate your business!

Review from Google · view on Google
Janet PerryLocal Guide · 17 reviews
★★★★★

We just had our security system installed and I have to say Electronic Security Concepts is awesome. Extremely responsive via phone or email. Very patient and upfront. Shane did a fantastic job making sure all of our cameras were aligned properly. Shane also was wonderful explaining how everything worked on the app. Highly recommend. It is great to deal with a local company!

Response from the owner · 9 months ago

Thank you so much Janet for the great review for Electronic Security Concepts and Shane! Shane truly loves his job and strives to be the best he can be with all our customers!

Review from Google · view on Google
Robert Wilensik9 reviews
★★★★★

Don’t be insane. You MUST ask for Shane!! Best experience I’ve had with any vendor PERIOD!! Fast and thorough. I have more stuff I want them to do!!

Response from the owner · 9 months ago

Thank you so much for the great review! We appreciate your business and referrals!! Way to go Shane!!

Review from Google · view on Google
Layla Pool2 reviews
★★★★★

Great company to work with and staff! They truly care about their customers and go above and beyond!

Response from the owner · 9 months ago

Thank you Layla ! We appreciate the review!

Review from Google · view on Google
Miki Turtsányi10 reviews
★★★★★

Shane Clark did an amazing job. We’ve been with ESC through three moves and will always recommend. Why? Shane was knowledgeable, worked quickly, and went out of his way to ensure I was happy with the install. He educated me about products, and he insisted on maintaining his workspace, cleaning as he went. Shane even helped me jump my car! If you need home security, don’t even hesitate, call Electronic Security Concepts now. Your peace of mind is priceless.

Response from the owner · 9 months ago

Thank you Miki! Shane is our lead in great customer reviews and great customer service! He truly loves his job and cares about the customers!

Review from Google · view on Google

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