Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts
Customers praise Element Granite & Quartz for transparent pricing, efficient on-site fabrication, and professional installation services that often complete within a week. Reviewers highlight the helpful showroom staff and the ability to view slabs directly in the warehouse. However, some low-rated reviews criticize unexpected price increases, inadequate sealing instructions leading to stains, and physical damage to walls during installation.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
206 Google reviews we collected
Phrases our text analysis found in 194 written reviews
How often each topic comes up in the written reviews
We read 194 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Emily from Element Granite and Qurartz was very knowledgeable with the cabinets and the measurements were right on”
“I recommend and will definitely do more business in the future”
“Stay away as they will give you one quote at first, then they will jack up the price late.”
“Had a great experience working with everyone at Element!”
“Every question was answered, the price was good and the work was tremendous and efficient.”
“Great sales team worked out a good price and install was perfect!”
“I had approached Element Granite & Quartz about an estimate for a kitchen project as well as other fabricators.”
“Communication was clear throughout the process, and any questions I had were answered with patience and honesty.”
“…island cabinets, the quote was prepared quickly and all pricing was transparent.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Excellent customer service and the quality of the granite is beautiful. I would highly recommend
Amazing from start to finish. Great sales team worked out a good price and install was perfect! My num# 1 vendor for future projects!!
Element, Granite & Quartz were so good . Installed today my new countertops and they are soooo beautiful ! I truly am so happy ~ I have a new kitchen. I’am now going to do the backsplash in the Quartz , that’s how much I love it. Also what helps everyone from the girl In the office Hermangie to Vinnie ‘who measured’…
The staff was exceptional from.start to finish. Every question was answered, the price was good and the work was tremendous and efficient. I recommend and will definitely do more business in the future
Had a great experience working with everyone at Element! They did a great job recommending the perfect slab to go with my dark green kitchen island cabinets, the quote was prepared quickly and all pricing was transparent. The template and install process was quick and easy to schedule and I love how my counters and…
Fantastic experience! Vinny, Alyssa, and the entire crew at Element are top notch, we couldn't be happier.
4.9 ★★★★★ 206 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent customer service and the quality of the granite is beautiful. I would highly recommend
Great company! Very accommodating and met all of are quartz countertop needs.
Amazing from start to finish. Great sales team worked out a good price and install was perfect! My num# 1 vendor for future projects!!
Element, Granite & Quartz were so good . Installed today my new countertops and they are soooo beautiful ! I truly am so happy ~ I have a new kitchen. I’am now going to do the backsplash in the Quartz , that’s how much I love it. Also what helps everyone from the girl In the office Hermangie to Vinnie ‘who measured’ and Richard who installed! Such professional’s are they all! Kathy ! From: Northeast Philly & Wildwood New Jersey
The staff was exceptional from.start to finish. Every question was answered, the price was good and the work was tremendous and efficient. I recommend and will definitely do more business in the future
Had a great experience working with everyone at Element! They did a great job recommending the perfect slab to go with my dark green kitchen island cabinets, the quote was prepared quickly and all pricing was transparent. The template and install process was quick and easy to schedule and I love how my counters and backsplash turned out . . would definitely recommend working with them for a smooth process at a reasonable price.
Fantastic experience! Vinny, Alyssa, and the entire crew at Element are top notch, we couldn't be happier.
Courteous and quick service. Very good showroom and full slab viewing/selecting in warehouse. Quote was complete and easily understandable. Various choices of stone were quoted and After making deposit the template was taken at my home within 3 days. Installation took place within promised time frame. Everything was done to my satisfaction. It was a pleasure working with Hemangi, Rich, Vinh and everybody else.
Edit: after our first project 5 years ago it was a no brainer who we would call for our second kitchen project. EGC absolutely killed it again. Incredible experience from start to finish with Emily and Vinny! Being able to walk through their warehouse to see the actual countertop we were going to use was fantastic. When Vinny came to examine the countertop space it was neat to see the new technology that they are using. We really learned a lot from these two and will be using them for all our future countertop projects. Highly recommended!
Thank you Kyle!
I’m a remodeling contractor that’s been dealing with another company for years. Decided to give element a try. Vinny and Alyssa have made the whole process a breeze. I will be using element for all my future projects and can’t recommend them enough!
Thank you Bryan! Grateful for the opportunity and excited to be part of your team!
Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts
