Photographer · Jersey City, NJ · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#195 of 364 photographersiPosition by Experts Score among all companies we track in this category. · better than 47%
5.0★★★★★52 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Elena Hecht Headshots five stars, citing professional headshots, children’s portraits, and maternity sessions as primary services. Recurring themes include punctual delivery, flexible scheduling, and clear communication that helps subjects feel comfortable. Clients frequently note the photographer’s ability to direct poses and provide outfit advice, while the studio environment is described as welcoming with amenities like seating and refreshments. No low-star reviews were provided to identify common criticisms.
Google rating: 5.0 out of 5 from 52 reviews (100% five-star).
Reviews on this page: 52 Google reviews (47 with written comments, 4 with photos).
Owner responses: the business replied to 13% of reviews.
Most recent review: May 10, 2026.
Service: Photographer serving Jersey City, New Jersey.
Data from Google, last updated November 6, 2026.
Score profile vs other photographers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Elena Hecht HeadshotsPhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elena Hecht Headshots: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elena Hecht Headshots: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elena Hecht Headshots: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elena Hecht Headshots: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elena Hecht Headshots: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 63.–
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Bar = this company · dark tick = category median.
Star ratings
52 Google reviews we collected
5.0of 5
5 stars52100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
99%praise
Praise7999%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2835%
Would recommend2329%
Quality & results1316%
Speed & response79%
Communication45%
Honesty & trust45%
Price & value11%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I continued to put off a new professional headshot for years until I came across Elena and her photos and reviews.”
“I would recommend Elena Hecht Photography to anyone.”
“Don’t think twice - she has an incredible eye and attention to detail too.”
“She is such genuinely kind person, with a gentle and caring nature that right away made my daughter, Alice, feel compfortble .”
“…sional but she was wildly patient, provided such wonderful feedback, listened and asked great questions to capture the photos that I would love most ,…”
“The photos of my two kids turned out absolutely beautiful, full of genuine smiles and little moments that really capture who they are.”
“Worth every penny!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elena Hecht Headshots for 5 kinds of job. Pick one to see what they paid and said.
CristinaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Elena was incredible. I continued to put off a new professional headshot for years until I came across Elena and her photos and reviews. She was phenomenal— not only was she extremely professional but she was wildly patient, provided such wonderful feedback, listened and asked great questions to capture the photos…
Great priceHeadshot photographyCorporate photography
Marina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We had such a wonderful experience with Elena! The photos of my two kids turned out absolutely beautiful, full of genuine smiles and little moments that really capture who they are. The session felt relaxed and fun, which made such a difference with children.
As a photographer myself, I’m pretty picky when it comes…
Maria5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I recently had the pleasure of working with Elena and Nelya , and I can't recommend them highly enough! From the moment we arrived at the studio, they made us feel comfortable and at ease, which is so important when photographing children.
Elena has a remarkable ability to connect with kids, bringing out their…
AyeshaLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I went to Elena for professional headshots and the whole experience was amazing to say the least. Elena made me so comfortable during the shoot and was so kind and easy to talk to. The customer service was top notch ! I got my photos on time and I have received so many compliments on them ! I would recommend Elena without any hesitation.
JoannaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Outstanding service! I was impressed by the professionalism and knowledge of Elena and her team. I spent a very nice moment and learned a lot about photography. My professional picture came out really beautiful and exactly how I wanted it (with a power pose, sophisticated and relaxed). Great job!
JulietaLocal Guide · 132 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The photographer, Elena, is such a pro and a personable friendly person- I'm naturally anxious and I've always hated getting pictures taken, but somehow, Elena brought out my confidence and got the most amazing shots! Check out my pic! I also loved that their studio is in an old mansion in my neighborhood, Jersey…
Elena was incredible. I continued to put off a new professional headshot for years until I came across Elena and her photos and reviews. She was phenomenal— not only was she extremely professional but she was wildly patient, provided such wonderful feedback, listened and asked great questions to capture the photos that I would love most , and beyond. I’m so thankful to her and her team for bringing my vision to life - she’s clearly a pro and extremely kind. Don’t think twice - she has an incredible eye and attention to detail too.
Thank you!!
We had such a wonderful experience with Elena! The photos of my two kids turned out absolutely beautiful, full of genuine smiles and little moments that really capture who they are. The session felt relaxed and fun, which made such a difference with children.
As a photographer myself, I’m pretty picky when it comes to both the shooting experience and the final result, and I was so happy. The attention to detail, patience, and eye for light and composition really show in the images. I’m so grateful to have these memories of my kids and would wholeheartedly recommend Elena to other families!
Usually I don't leave reviews , but Elena is absolutely incredible 🙌
We had the most wonderful experience working with Elena Hecht !
She is such genuinely kind person, with a gentle and caring nature that right away made my daughter, Alice, feel compfortble .
From the very first moment, I could see how thoughtful she is to children’s personalities — she took the time to really connect with Alice, making her feel comfortable, confident, and truly special!
Her professionalism is matched by her warmth. She didn’t just take beautiful photos — she gave us thoughtful and encouraging advice for future career, sharing ideas and tips that inspired my daughter and gave her a clear vision of what’s possible.
It felt like she truly cared about my child dreams and wanted to see her succeed!
She has an incredible eye for capturing the best in people, but also a beautiful heart that shines through in the way she treats her clients. We are so grateful for her talent, kindness, and the positive influence on us.
This was so much more than a photo session — it was an uplifting and unforgettable experience!🌸🌿
Price assessment: Great price
Services: Headshot photography, Portrait photography, Commercial photography, Headshots and portraits
Response from the owner · a year ago
Thank you for your thoughtful review! We are so pleased to hear you had a positive experience and that Alice felt comfortable during the session. It was a pleasure working with you both, and we appreciate your kind feedback!
Maria Tkachuk5 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
I recently had the pleasure of working with Elena and Nelya , and I can't recommend them highly enough! From the moment we arrived at the studio, they made us feel comfortable and at ease, which is so important when photographing children.
Elena has a remarkable ability to connect with kids, bringing out their natural smiles and playful spirits. The session was filled with laughter and joy, and it truly felt more like a fun playdate than a photoshoot.
The final images exceeded all our expectations! Each photo captured not just the beauty of my child, but also her unique personality. The colors are vibrant, and the composition is stunning. We now have timeless keepsakes that we will treasure forever.
Qi Wang4 reviewsiTotal number of Google reviews Qi has written across all businesses on Google Maps, not just this one.
I went to Elena for professional headshots and the whole experience was amazing to say the least. Elena made me so comfortable during the shoot and was so kind and easy to talk to. The customer service was top notch ! I got my photos on time and I have received so many compliments on them ! I would recommend Elena without any hesitation.
Response from the owner · 2 years ago
Thank you very much for your kind words Ayesha, it was a great pleasure working with you!
Dominick BacchettaLocal Guide · 11 reviewsiTotal number of Google reviews Dominick has written across all businesses on Google Maps, not just this one.
Viktor and Ksenia BarengoltsLocal Guide · 36 reviewsiTotal number of Google reviews Viktor has written across all businesses on Google Maps, not just this one.
Outstanding service! I was impressed by the professionalism and knowledge of Elena and her team. I spent a very nice moment and learned a lot about photography. My professional picture came out really beautiful and exactly how I wanted it (with a power pose, sophisticated and relaxed). Great job!
Julieta ZemlaLocal Guide · 132 reviewsiTotal number of Google reviews Julieta has written across all businesses on Google Maps, not just this one.
The photographer, Elena, is such a pro and a personable friendly person- I'm naturally anxious and I've always hated getting pictures taken, but somehow, Elena brought out my confidence and got the most amazing shots! Check out my pic! I also loved that their studio is in an old mansion in my neighborhood, Jersey City! Just a couple of steps away from the Path train..
