iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%97+25.3Value 15%89+13.5Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 12 sauna installersiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★62 Google reviews · 23 photos
97%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
ELEOS Float Spa – Float Therapy, Infrared Sauna and Cold Plunge at a glance
Google reviewers rate the spa five stars based on sixty-two reviews, noting that owners do not respond to feedback. Customers describe the float therapy, infrared sauna, and cold plunge as clean, modern, and relaxing, with staff providing clear explanations and a welcoming atmosphere. Recurring themes include easy booking, comfortable facilities, and effective stress relief, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 62 reviews (97% five-star).
Reviews on this page: 62 Google reviews (57 with written comments, 11 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 2, 2026.
Service: Sauna Installer serving Rolling Meadows, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other sauna installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
This companySauna Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ELEOS Float Spa – Float Therapy, Infrared Sauna and Cold Plunge: 96/100 on this factor. Category median: 84.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ELEOS Float Spa – Float Therapy, Infrared Sauna and Cold Plunge: 97/100 on this factor. Category median: 77.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ELEOS Float Spa – Float Therapy, Infrared Sauna and Cold Plunge: 89/100 on this factor. Category median: 95.A
89
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ELEOS Float Spa – Float Therapy, Infrared Sauna and Cold Plunge: 100/100 on this factor. Category median: 90.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 41.–
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Bar = this company · dark tick = category median.
Star ratings
62 Google reviews we collected
5.0of 5
5 stars6097%
4 stars23%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 57 written reviews
97%praise
Praise7397%
Complaints23%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price330%
Reasonable770%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2229%
Would recommend2027%
Quality & results1824%
Communication912%
Speed & response34%
Honesty & trust23%
Price & value11%
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was friendly, professional, and made the whole process easy and comfortable.”
“I recommend it to any and all, but afterwards I got to chat with the owners a bit about travels to Montana and places we have all been.”
“You can tell they really care about creating a high-quality experience for their guests.”
“Ihor was fantastic and explained everything thoroughly.”
“After arriving home I immediately missed the feeling.”
“To be honest, I’m not a very patient person and usually don’t like talking baths for long, so I was skeptical about trying float therapy.”
“It is so worth it!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ELEOS Float Spa – Float Therapy, Infrared Sauna and Cold Plunge for 2 kinds of job. Pick one to see what they paid and said.
BBohdanLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The place is clean, modern, and has a really relaxing atmosphere. The float therapy was an amazing way to disconnect, relax, and reset, and the infrared sauna and cold plunge were great additions to the experience. The staff was friendly, professional, and made the whole process easy and comfortable. You can tell…
SSteveLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I’ve been coming here for several months and the owners are extremely nice, flexible, and run the infrared sauna/cold plunge well
Reasonable priceSpa packages
RRalph12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great floating experience. Everything needed is provided by Eleos. Floating was wonderful and totally relaxing. I felt disconnected from my body and became pure conscientienceness. After arriving home I immediately missed the feeling. I will be going back soon.
Great priceFloat therapy
UUlyanaLocal Guide · 60 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Such a beautiful and calming space. I was looking for a place like this because I had very stiff muscles, and after my visit I felt so relaxed and much better.
I booked an infrared sauna and float therapy (30 minutes each) just to try, and I absolutely loved it.
It was my first experience. Everything feels clean,…
Reasonable price
Jjosh5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My hour and a half float was everything I needed on my weekend visit to the area. The spa is clean, calm, and very welcoming. I recommend it to any and all, but afterwards I got to chat with the owners a bit about travels to Montana and places we have all been. They were so personable and lovely that I could've sat…
MMarcoLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great experience. Ihor was fantastic and explained everything thoroughly. I brought both my parents and they enjoyed the relaxing float spa. We'll be back for sure.
The place is clean, modern, and has a really relaxing atmosphere. The float therapy was an amazing way to disconnect, relax, and reset, and the infrared sauna and cold plunge were great additions to the experience. The staff was friendly, professional, and made the whole process easy and comfortable. You can tell they really care about creating a high-quality experience for their guests.
Definitely a place I’d recommend to anyone looking to relax, recover, and take some time for themselves. I’ll definitely be coming back!
S
Steve HLocal Guide · 10 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Great floating experience. Everything needed is provided by Eleos. Floating was wonderful and totally relaxing. I felt disconnected from my body and became pure conscientienceness. After arriving home I immediately missed the feeling. I will be going back soon.
Price assessment: Great price
Services: Float therapy
K
katya maley5 reviewsiTotal number of Google reviews katya has written across all businesses on Google Maps, not just this one.
This was our first float therapy experience as a couple, and I gave it to my husband as a birthday gift. As parents of a one-year-old, we are constantly tired and sleep-deprived, so having an entire hour to switch off, not check our phones, not think about work, and simply do nothing felt like true luxury.
It was an amazing experience for both of us. At times, it felt like I was floating down a river or even drifting through space. My body became so deeply relaxed that I couldn’t feel where it began or ended.
The studio was very clean, calm, and welcoming. A special thank you to the gentleman at the front desk for his understanding and kindness. Our car broke down on the way, and we arrived a little late, but he was very accommodating.
I highly recommend this place. My only advice is to make sure to use earplugs, as I didn’t use them, and I ended up with salt water left in my ears afterward.
Everything else was wonderful, and we would happily come back again.
Price assessment: Reasonable price
Services: Float therapy
S
Soos RamirezLocal Guide · 52 reviewsiTotal number of Google reviews Soos has written across all businesses on Google Maps, not just this one.
Such a beautiful and calming space. I was looking for a place like this because I had very stiff muscles, and after my visit I felt so relaxed and much better.
I booked an infrared sauna and float therapy (30 minutes each) just to try, and I absolutely loved it.
It was my first experience. Everything feels clean, modern, and thoughtfully designed, and the atmosphere is very peaceful. The staff is welcoming and professional. Definitely a place I would come back to.
Price assessment: Reasonable price
J
josh masias5 reviewsiTotal number of Google reviews josh has written across all businesses on Google Maps, not just this one.
My hour and a half float was everything I needed on my weekend visit to the area. The spa is clean, calm, and very welcoming. I recommend it to any and all, but afterwards I got to chat with the owners a bit about travels to Montana and places we have all been. They were so personable and lovely that I could've sat and talked to them all day. I hope to make it back eventually, simply to say hello! Thank you for the wonderful reset, friends. Peace and love.
-Richie
M
Marco RamirezLocal Guide · 37 reviewsiTotal number of Google reviews Marco has written across all businesses on Google Maps, not just this one.
Great experience. Ihor was fantastic and explained everything thoroughly. I brought both my parents and they enjoyed the relaxing float spa. We'll be back for sure.
