Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers frequently cite punctuality, professional communication, and detailed explanations of service processes as key strengths of the company. Reviews also highlight reasonable pricing for installations and maintenance, along with staff who answer questions thoroughly. However, a small number of low-star reviews raise concerns about business transparency, specifically alleging the use of multiple company names and a lack of proper permits for installations.
Data from Google, last updated November 3, 2026.
287 Google reviews we collected
Phrases our text analysis found in 243 written reviews
How often each topic comes up in the written reviews
We read 243 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Just did a tune-up and Michael was very knowledgeable and respectful.”
“Great deals on both installments and were installed immediately after quoted.”
“Michael did an amazing job fixing my ac and was very professional I definitely this company and his hard work thank you so much”
“AC went out as usual at the worst time (friday evening of the hottest week of the year).”
“I STRONGLY recommend Elevate for any AC installation.”
“I strongly recommend that customers carefully research this company before hiring them.”
“The pricing was reasonable and their maintenance service has been great.”
“Michael and Joseph where extremely knowledgeable, explained everything they did, very professional and friendly associates, would definitely recommend…”
“They seemed very trustworthy and gave me maintenance options without any pressure.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 287 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great company,great employees. Nick will stay late at night to get it fixed. Very trustworthy
Wealth of knowledge
Hi Greg, Thank you so much for your 5-star review! We’re thrilled to hear about your positive experience and appreciate your trust in Rooster Heating & Air.
Great service from the Elevate team. Just did a tune-up and Michael was very knowledgeable and respectful. Was able to simplify the conversation to where I could really understand the process. Will definitely use them in the future!
Thank you, Robert! We’re glad Michael made the tune-up process easy to understand and took great care of your system. We’ll share your kind words with him. We look forward to helping you again!
I used elevate for two complete AC units. One was installed at my mother in laws and the other at my house. Both units were Daikin. Michael came and did both quotes. And Nick did both installs. I must say both of them were very professional. They both were clean, knowledgeable, as well answered all questions and concerns I had. Great deals on both installments and were installed immediately after quoted. I STRONGLY recommend Elevate for any AC installation.
Thank you, Nikolas! Trusting us with new systems for both your home and your mother-in-law’s means a lot. We’re glad Michael and Nick answered your questions and made both installations go smoothly. We appreciate your strong recommendation and hope you both enjoy your new Daikin systems!
My name is Nichole Butera and I typically have this under my maiden name for personal reasons. However, utilizing elevate not only as my maintenance company for my AC, they recently came out and solved a problem that our builder did not complete. There was ductwork that was missing, which resulted in an almost collapse of the sheet rock because the dampers were so heavy and it was creating organic growth. Michael and the gentleman that was working with him were very professional, were their booties and showed us everything and what we needed and why. I am in an industry that uses companies like this for their services and I could not be more appreciative of how professional they were.
Thank you for sharing your experience! We’re glad Michael and his teammate could resolve the ductwork issue and walk you through what was needed and why. Taking care of your home and keeping you informed matter to us. Your kind words about their professionalism mean a lot, especially given your experience working with service companies. Thank you for continuing to trust Elevate!
Michael and Joseph where extremely knowledgeable, explained everything they did, very professional and friendly associates, would definitely recommend and keep using
Thank you, Mary! We’re glad Michael and Joseph took the time to explain everything and made your experience a great one. We’ll pass along your kind words. We appreciate your recommendation and look forward to helping you again!
Excellent all around!
Thank you, Jack! We’re happy to hear you had an excellent experience. We appreciate you choosing Elevate!
Answer the questions for my ac unit on a professional and knowledgeable way.
Thank you, Jorge! We’re glad our team could answer your AC questions and help you understand your system. We appreciate you taking the time to share your experience!
They are always on time. Professional and very nice! Nick is great! I highly recommend this company
Thank you, Laurie! We appreciate you trusting us with your HVAC maintenance and recommending our team. We’ll be sure to pass your kind words along to Nick. Thanks for being part of the Elevate family!
Very good company! Great experience fast and quality service! Thank you for the work Michael Ruiz!
Thank you, Imo! We’re glad Michael Ruiz provided fast, high-quality HVAC service and made your experience a great one. Thank you for choosing Elevate Air Conditioning & Heating for your AC service needs in Central Florida!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts