Google reviewers rate Elevate Heating & Cooling five stars based on 489 reviews, with the owner responding to 78% of comments. Customers frequently praise the company for punctual appointments, clear communication, reasonable pricing, and thorough installations or repairs of furnaces and air conditioning systems. However, a small number of low-star reviews describe negative experiences where technicians appeared distracted during service visits or where customers felt pressured into high-cost replacements for older units.
Google rating: 5.0 out of 5 from 489 reviews (98% five-star).
Reviews on this page: 489 Google reviews (401 with written comments, 9 with photos).
Owner responses: the business replied to 78% of reviews.
Reviews from Google, shown as published (original wording, unedited).
MS
Mark Smith12 reviews
★★★★★
The technician from Elevate heating and cooling was friendly and answered all the questions I had.
He also addressed a software issue I was experiencing with my android app for the thermostat. Their technician will be looking into the problem.
Services: HVAC system maintenance
Response from the owner · 23 hours ago
Mark, I appreciate the 5-star rating! It's great to hear the team made the service clear and approachable. I will pass this along and have someone follow up on the Android thermostat app issue.
Talented people doing great work at fair prices.
Triple threat!
Response from the owner · 3 days ago
Thanks for the great review, Rick! I appreciate you highlighting our crew's skill and fair pricing, and I will share your praise with the team. I look forward to helping again.
Outstanding new HVAC installation! London and Josh were true professionals—skilled, respectful, kind, and a pleasure to work with. Their exceptional character and genuine care for the job made the whole experience excellent. If I could give 10 stars I would!
Price assessment: Great price
Response from the owner · 4 days ago
Jennifer, thank you for the 5-star review! I'm proud London and Josh represented our team so well during your installation. I will pass your praise along to them, and I'm here if you need anything else.
Very fast and professional service. If you need your furnace serviced you can rely on excellent work. I look forward to having them back in the future!
Price assessment: Great price
Price: $1–200
Services: HVAC system maintenance
Response from the owner · 4 days ago
Cheri, thank you for the 5-star review! I'm glad our timely, careful furnace service met your expectations. I appreciate you planning to have us back, and I look forward to helping again when you need us.
Great experience. On time, polite, fair pricing, very informative and helpful
Services: Heating system maintenance
Response from the owner · 5 days ago
Mark, thank you for the 5-star review! I'm glad our tech made everything easy to understand and useful for your decision. I appreciate you noting the punctuality, and I'm here if you need anything else.
The technician was friendly and knowledgeable, price was also reasonable. Booking the appointment was also very smooth. My expectations were fully met.
Price assessment: Reasonable price
Price: $1–200
Services: Heating system maintenance
Response from the owner · 6 days ago
Thanks so much for the 5-star review, Zoltan! I'm glad we made scheduling and the visit straightforward for you. It means a lot to hear your expectations were met, and I appreciate the feedback. Please reach out if I can help again.
"Excellent service today! Thomas came out to diagnose and repair our furnace and had it up and running in no time. He was incredibly knowledgeable, polite, and left everything clean. Five stars for Thomas and the team!"
Great job, arrived on time, diagnosed my problem, and finished job quickly!! I’m a happy repeat, year-by-year customer! Technician was so friendly and knowledgeable!!!!
Price assessment: Reasonable price
Services: HVAC system maintenance
Response from the owner · a year ago
Thank you for your wonderful review, Nancy! We're glad to hear that our team provided prompt and knowledgeable service. Your satisfaction is our priority, and we appreciate your kind words!
Thomas is extraordinarily experienced and capable and conscientious. It’s so nice to not have to worry about my system.
Price assessment: Great price
Services: HVAC system maintenance
Response from the owner · 4 months ago
Thanks so much for the 5-star review, Linda. I’m really glad Thomas’ experience and attention to detail have given you peace of mind — that’s exactly what we aim for. I’ll pass your kind words along to him. If you ever need anything with your system, just give us a call anytime.
Chase
Owner, Elevate Heating & Cooling
