Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts
Reviewers frequently praise the firm's free informational seminars for providing clear, detailed, and humorous explanations of estate planning concepts like wills and trusts. However, lower-rated reviews consistently cite significant issues with post-presentation communication, including unanswered phone calls, voicemails, and emails. Several clients also expressed dissatisfaction with the responsiveness of staff and the quality of service received after initial consultations.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 380 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So much helpful information and genuine desire to help!”
“You all treated me rudely on the phone several times.”
“I have an old trust but I learned enough to know I need to make many updates.”
“He explained some of the concepts around estate planning in a way that made it easy to understand.”
“I would recommend this office to anyone who needs legal advice.”
“Matthew did a wonderful job at explaining what we needed to know to make important decisions.”
“Matthew shared a lot of information very efficiently.”
“Our experience with the staff was exceptional from the initial dinner seminar and free consultation to the final signing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Yeah
Thank you for the review! We're always here if you need anything.
Amazing jokes and such a great guy. He lights up the room! Great information!! Thank you so much.
Thank you Holland! So glad you enjoyed the presentation and the jokes! We do our best to make the seminar as fun and enjoyable as possible.
Presentation was excellent, learned a lot.
Pete, we appreciate you for taking the time to join us and leave a review. We hope to see you again soon!
Very interesting and educational. Glad I attended.
We are glad you attended the seminar and got some good information about important planning! Thank you for your review.
Solid information - actually entertaining 😎
Darin, thank you for your review. We are happy to hear you found the seminar entertaining!
This was an amazing seminar…I learned so much, and I’m going to use their services!!
Thank you for your kind review Wylea! That is amazing to hear and we appreciate you joining us. We will see you again soon!
Attended the free informational session - very good information and done in a way that is easy to understand
Lana, thank you for taking the time to join us at the seminar. We are glad to hear you found the seminar informational and easy to understand!
Great seminar. Very thorough and detailed
Thank you for the review and for joining the seminar. We hope to see you soon!
Learned a lot—thank you! For the future generations.
We appreciate your review. Thank you for sharing!
Matthew shared a lot of information very efficiently. I shall certainly consult at some point soon.
Thank you so much Cynthia. We're glad you took the time to join us and will be here for whenever you're ready and need us.
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Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts