Auto repair shop · Atlanta, GA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#202 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★210 Google reviews · 24 photos
96%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the shop for punctual mobile service, transparent pricing, and thorough pre-purchase inspections. Reviewers highlight quick response times, including weekend availability, and effective communication regarding vehicle issues. While most experiences are positive, two low-star reviews describe dissatisfaction with diagnostic charges and delayed callback times after initial contact.
Google rating: 4.9 out of 5 from 210 reviews (96% five-star).
Reviews on this page: 210 Google reviews (195 with written comments, 11 with photos).
Owner responses: the business replied to 5% of reviews.
Most recent review: October 31, 2026.
Service: Auto Repair Shop serving Atlanta, Georgia.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Eli's Mobile Auto SolutionsAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eli's Mobile Auto Solutions: 89/100 on this factor. Category median: 89.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eli's Mobile Auto Solutions: 81/100 on this factor. Category median: 86.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eli's Mobile Auto Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eli's Mobile Auto Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eli's Mobile Auto Solutions: 31/100 on this factor. Category median: 60.D
31
Bar = this company · dark tick = category median.
Star ratings
210 Google reviews we collected
4.9of 5
5 stars20296%
4 stars21%
3 stars10%
2 stars00%
1 star52%
Praise vs complaints
Phrases our text analysis found in 195 written reviews
98%praise
Praise41698%
Complaints102%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1842%
Reasonable2353%
Overpriced12%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9623%
Staff & attitude9021%
Would recommend6215%
Quality & results5713%
Price & value5513%
Honesty & trust4210%
Communication246%
What customers talk about
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Came out quick understood what needed to get done and got it done quick.”
“Very helpful great guy and the best customer service you could ask for.”
“Will be using him again in the future and would 100% recommend him for anything you need!”
“Do not recommend at all.”
“His report was very informative, and you could tell that he was very thorough in his inspection.”
“The service was quick, he was on time, and the pricing was fair.”
“Eli’s very fast&reliable and not overpriced like going to the dealership.”
“I highly recommend Eli to anyone looking for a reliable and honest pre-purchase vehicle inspection.”
“He answered all our questions and gave valuable advice.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eli's Mobile Auto Solutions for 8 kinds of job. Pick one to see what they paid and said.
Eli absolutely went out of his way to get my pre-purchace inspection done. His report was very informative, and you could tell that he was very thorough in his inspection. I would suggest his services to anyone.
Reasonable priceAuto engine diagnostic
SSearedLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Very knowledgeable and friendly. And no none sense. He really knows his stuff. I will always use Eli.
MMichaelLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Eli was great to work with. He did a pre purchase check for me since I’m out of state. Went to the dealer, checked everything, drove it, and sent me photos with recommendations to help drive the price down. Super easy to work with. Couldn’t be more grateful.
BBlake8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Fast and professional service! I used Eli for a pre-purchase inspection and he did an awesome job going over everything. Will be using him again in the future and would 100% recommend him for anything you need!
Great priceVehicle Inspection
DDeShawnLocal Guide · 99 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Eli's was on point. Came out quick understood what needed to get done and got it done quick. Very responsive. 2008 Avalon starter replacement.
VVlad2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Technician came out within a few hours, brought and changed an alternator. Very reasonably priced. Fixed the first time around. Great communication and very professional. Would definitely recommend!
Eli absolutely went out of his way to get my pre-purchace inspection done. His report was very informative, and you could tell that he was very thorough in his inspection. I would suggest his services to anyone.
Price assessment: Reasonable price
Services: Auto engine diagnostic
S
Seared PinkLocal Guide · 31 reviewsiTotal number of Google reviews Seared has written across all businesses on Google Maps, not just this one.
Eli was great to work with. He did a pre purchase check for me since I’m out of state. Went to the dealer, checked everything, drove it, and sent me photos with recommendations to help drive the price down. Super easy to work with. Couldn’t be more grateful.
G
Grayson Lanning1 reviewiTotal number of Google reviews Grayson has written across all businesses on Google Maps, not just this one.
Fast and professional service! I used Eli for a pre-purchase inspection and he did an awesome job going over everything. Will be using him again in the future and would 100% recommend him for anything you need!
Price assessment: Great price
Services: Vehicle Inspection
D
DeShawn HowardLocal Guide · 99 reviewsiTotal number of Google reviews DeShawn has written across all businesses on Google Maps, not just this one.
Technician came out within a few hours, brought and changed an alternator. Very reasonably priced. Fixed the first time around. Great communication and very professional. Would definitely recommend!
Price assessment: Reasonable price
Services: Engine repair
S
Sherod Whipple9 reviewsiTotal number of Google reviews Sherod has written across all businesses on Google Maps, not just this one.