Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Customers frequently highlight punctual arrivals, thorough inspections, and detailed explanations of pest control processes. Positive feedback often notes responsive scheduling, even on weekends, and effective treatments for issues like mice and wasps. However, some lower-rated reviews cite unprofessional behavior, unexpected billing discrepancies, and confusion regarding contract terms or bait replacement protocols.
Data from Google, last updated November 11, 2026.
1,908 Google reviews we collected
Phrases our text analysis found in 1,444 written reviews
How often each topic comes up in the written reviews
We read 1,444 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jonathan walked us through everything that he has done very very helpful.”
“One of the technicians, Jeremy, was extremely rude and unprofessional.”
“Mike arrived on time, was professional explained everything about the system and how it would work and even installed it that day.”
“Manny is always personable, prompt, knowledgeable, and thorough!”
“Worst company I have dealt with - Charged $435 for rodent problem for $20 worth of bait traps (was promised more detailed service at follow-on visit;…”
“Thorough and explained everything we were doing so well!”
“Overall, I was disappointed by the poor communication, inaccurate pricing, and unprofessional customer service.”
“I highly recommend this Eliminate ‘Em Pest Control, and thanks to John and Jay for a job well done!”
“I do not recommend this company as they are trustworthy.”
“I've been working with John at Eliminate 'Em for a few years and have always found him responsive and reliable.”
“They are lying and spreading poison that can kill both pets and harmless wildlife.”
“These guys really are the best - fair prices for an excellent job, year after year.”
“The last service was 1 week ago and they overcharged me $10 on the invoice after I pointed it out and contacted them.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,908 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
John was extremely efficient and very personable. So happy to have made his acquaintance. Will definitely recommend this company to others.
He was great. On time and sprayed everything.
Jonathan walked us through everything that he has done very very helpful. I would highly recommend him for any service
Josh was very professional and thorough. He explained the process.
I contacted eliminate 'em on a saturday not expecting a response till at least monday. Instead, I had a text saturday afternoon to set up an appointment. Mike arrived on time, was professional explained everything about the system and how it would work and even installed it that day.
Excellent service! James was very knowledgeable and also gave important recommendations. I truly do not want any other technician than him. He has the gift! I appreciate the company but James no words for his services except EXCELLENT.
Quick and friendly service! Thanks Ed!
Manny is always personable, prompt, knowledgeable, and thorough!
Jeremy was great! Thorough and explained everything we were doing so well!
Mike did an unbelievable job in walking me thru his assessment of where my issues were and what needed to be done. So much so we’re scheduled on Monday to do the work.
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts