Google reviewers rate Elite Appliances Repairs 4.9 out of 5 based on 830 reviews, with the owner responding to 88% of feedback. Customers frequently praise technicians for punctuality, clear communication, and affordable pricing while repairing washers, dryers, dishwashers, and refrigerators. However, some low-star reviews cite recurring issues with missed appointments, poor scheduling coordination, and disputes over warranty coverage or repair diagnoses.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Willy, came right in diagnosed the issue and replaced the drain pump on my dishwasher. Good job!
Felicia, we appreciate you sharing this. We are pleased Willy could quickly diagnose the issue and replace the dishwasher drain pump. We value your five-star rating and kind words. We look forward to helping you again.
Willy was nice did a good job. Cleaned up my washer and reprogramed it.
We appreciate you sharing this, Wycliff. We're glad Willy took care of cleaning and reprogramming your washer and left everything tidy. Your five-star feedback means a lot and helps us keep improving. We look forward to assisting you again.
Willy has done a very good and very informative
Hermelinda, we’re grateful you shared this. It’s great to hear Willy was thorough and explained everything clearly. We value your feedback and look forward to helping you again.
Willy was awesome! Very friendly efficient and done quickly.
S Gibbs, thanks for the great rating. We’re glad Willy was friendly, efficient and got everything done quickly. We appreciate you sharing your experience and would be happy to help again.
Willy was great— he was able to schedule quickly and repaired the heating element in under an hour! Will use again
Carrie, thank you for the wonderful review. We're pleased Willy could arrange a quick visit and repair the heating element in under an hour. We appreciate your confidence in us and look forward to helping you again.
Willy was great and took the time to help me level the washer, which is difficult since our laundry room is tight.
Andrew, thank you for mentioning Willy. We appreciate that he took the extra time to level your washer in a tight laundry room, and it is great to know his effort made a difference.
Willy came on a Friday night to repair our fridge even though the appointment wasn’t until the following Monday. Grateful to have a working fridge.
We appreciate your kind review, Noveen. We’re glad Willy was able to help promptly and that your fridge is working again. Thank you for sharing your experience.
Willy did an excellent job and was very professional.
Ruby, thank you for the kind review. We’re thrilled Willy was professional and did an excellent job. Your feedback really encourages our team and is much appreciated. We look forward to helping you again.
Willy was so helpful with everything! He was amazing and I’m so thankful that he not only fixed my issue but showed me exactly what was needed and the process.
Genesis, thank you for your kind review. We are thrilled Willy was so helpful and took the time to show you the issue and the steps to resolve it. We appreciate you sharing this and look forward to assisting you again.
Willy was awesome and very professional. He fixed our dryer super fast and the price was very affordable. Thank you Willy. We will use you again
Robin, thanks for the kind words. We’re glad Willy was professional and got your dryer working quickly, and that the price was fair. We appreciate you choosing us and look forward to serving you again.